MSXML4.0 SP2 Sec Update 925672,KB927978

will not install have tried numerous times, keep receiving the following code
error 0x641...any ideas/solutions will be appreciated

Stuart,

Open Add/Remove Programs in the Control Panel.
Under Windows XP - Software Updates, is KB925672 listed ? (The Show
updates box at the top must be checked to view the installed updates)

If it is, then uninstall it and restart the system afterwards.
If it is not, then download msxml4-KB927978-enu.exe from here:
http://www.microsoft.com/downloads/d...B-6F18FE6921D4

Save it, do NOT run it.
Close the browser and any other open program.

There are numerous randomly named folders on either the C:\ drive or the
drive with the most free space. They were created for EACH installation
attempt of KB927978 and contain a log. Please delete them ALL. now.

Double click msxml4-KB927978-enu.exe and choose REMOVE
When the process is done, reboot the system if prompted to.
If not, double click msxml4-KB927978-enu.exe and choose INSTALL
Reboot if prompted to

KB927978 supercedes KB925672, so there's no need to install KB925672.

Did that get it installed ? If not, open the randomly named folder
created by this last installation attempt, open the log file, and post
back the ERROR message contained in the log.
Start at the bottom of the log and work your way back up toward the top,
Stuart.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


stuart wrote:

> will not install have tried numerous times, keep receiving the following code
> error 0x641...any ideas/solutions will be appreciated

Thanks Mow.....it worked

"stuart" wrote:

> will not install have tried numerous times, keep receiving the following code
> error 0x641...any ideas/solutions will be appreciated

Glad to hear it's fixed now Stuart. Nice going !

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


stuart wrote:

> Thanks Mow.....it worked
>
> "stuart" wrote:
>
>
>>will not install have tried numerous times, keep receiving the following code
>>error 0x641...any ideas/solutions will be appreciated

I am having a similer problem, but when i tried to follow your stepps, i get
something else.

When i install this file i get:

Could not access:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Msxml2.DOMDocu ment.4.0\CLSID

and says to check permissions, however, I changed the permissions of that
key to allow everyone full controll and it still didnt work.

Any help would be appreciated

"MowGreen [MVP]" wrote:

> Stuart,
>
> Open Add/Remove Programs in the Control Panel.
> Under Windows XP - Software Updates, is KB925672 listed ? (The Show
> updates box at the top must be checked to view the installed updates)
>
> If it is, then uninstall it and restart the system afterwards.
> If it is not, then download msxml4-KB927978-enu.exe from here:
> http://www.microsoft.com/downloads/d...B-6F18FE6921D4
>
> Save it, do NOT run it.
> Close the browser and any other open program.
>
> There are numerous randomly named folders on either the C:\ drive or the
> drive with the most free space. They were created for EACH installation
> attempt of KB927978 and contain a log. Please delete them ALL. now.
>
> Double click msxml4-KB927978-enu.exe and choose REMOVE
> When the process is done, reboot the system if prompted to.
> If not, double click msxml4-KB927978-enu.exe and choose INSTALL
> Reboot if prompted to
>
> KB927978 supercedes KB925672, so there's no need to install KB925672.
>
> Did that get it installed ? If not, open the randomly named folder
> created by this last installation attempt, open the log file, and post
> back the ERROR message contained in the log.
> Start at the bottom of the log and work your way back up toward the top,
> Stuart.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> stuart wrote:
>
> > will not install have tried numerous times, keep receiving the following code
> > error 0x641...any ideas/solutions will be appreciated
>

Hi -

I tried to follow the instructions below but still receive an error stating
it cannot be installed and I still receive the message I have updates.

I have also tried to turn off the automatic updates, reboot, reinstall and
turn updates back on. This seems to resolve the error message I was getting
(svchost.exe Application error 0x745f2780). However, I still cannot install
the security update.

It is listed under Add/Remove Programs, but if I try to remove it I receive
the following error:


The path 'c:\b4f602886d78425a559083db5c\msxml.msi' cannot be found. Verify
that you have access to this location and try again, or try to find the
installation package 'msxml.msi' in a folder from which you can install the
product MSXML.4.0 SP2 (KB 927978).

The last log file I received when trying to install the security update is:

=== Verbose logging started: 3/11/2007 15:11:29 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (904) [15:11:29:078]: Resetting cached policy values
MSI (c) (904) [15:11:29:078]: Machine policy value 'Debug' is 0
MSI (c) (904) [15:11:29:078]: ******* RunEngine:
******* Product: c:\3ca33fe5471218be5d1c86ee83\msxml.msi
******* Action:
******* CommandLine: **********
MSI (c) (904) [15:11:29:093]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (904) [15:11:29:093]: Grabbed execution mutex.
MSI (c) (904) [15:11:29:203]: Cloaking enabled.
MSI (c) (904) [15:11:29:203]: Attempting to enable all disabled priveleges
before calling Install on Server
MSI (c) (904) [15:11:29:203]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (98:4C) [15:11:29:265]: Grabbed execution mutex.
MSI (s) (98:F4) [15:11:29:265]: Resetting cached policy values
MSI (s) (98:F4) [15:11:29:265]: Machine policy value 'Debug' is 0
MSI (s) (98:F4) [15:11:29:265]: ******* RunEngine:
******* Product: c:\3ca33fe5471218be5d1c86ee83\msxml.msi
******* Action:
******* CommandLine: **********
MSI (s) (98:F4) [15:11:29:265]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (98:F4) [15:11:29:265]: Warning: Local cached package
'c:\WINDOWS\Installer\422b4.msi' is missing.
MSI (s) (98:F4) [15:11:29:265]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (98:F4) [15:11:29:265]: User policy value 'DisableMedia' is 0
MSI (s) (98:F4) [15:11:29:265]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Media enabled only if package is
safe.
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Looking for sourcelist for
product {37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Adding
{37477865-A3F1-4772-AD43-AAFC6BCFF99F}; to potential sourcelist list
(pcode;disk;relpath).
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Now checking product
{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Media is enabled for product.
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Attempting to use LastUsedSource
from source list.
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Trying source
c:\b4f602886d78425a559083db5c\.
MSI (s) (98:F4) [15:11:29:265]: Note: 1: 2203 2:
c:\b4f602886d78425a559083db5c\msxml.msi 3: -2147287037
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Source is invalid due to
missing/inaccessible package.
MSI (s) (98:F4) [15:11:29:265]: Note: 1: 1706 2: -2147483647 3: msxml.msi
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Processing net source list.
MSI (s) (98:F4) [15:11:29:265]: Note: 1: 1706 2: -2147483647 3: msxml.msi
MSI (s) (98:F4) [15:11:29:265]: SOURCEMGMT: Processing media source list.
MSI (s) (98:F4) [15:11:30:687]: SOURCEMGMT: Trying media source F:\.
MSI (s) (98:F4) [15:11:30:687]: Note: 1: 2203 2: F:\msxml.msi 3: -2147287038
MSI (s) (98:F4) [15:11:30:687]: SOURCEMGMT: Source is invalid due to
missing/inaccessible package.
MSI (s) (98:F4) [15:11:30:687]: Note: 1: 1706 2: -2147483647 3: msxml.msi
MSI (s) (98:F4) [15:11:30:687]: SOURCEMGMT: Processing URL source list.
MSI (s) (98:F4) [15:11:30:687]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (98:F4) [15:11:30:687]: Note: 1: 1706 2: -2147483647 3: msxml.msi
MSI (s) (98:F4) [15:11:30:687]: Note: 1: 1706 2: 3: msxml.msi
MSI (s) (98:F4) [15:11:30:687]: SOURCEMGMT: Failed to resolve source
MSI (s) (98:F4) [15:11:30:687]: MainEngineThread is returning 1612
MSI (c) (904) [15:11:30:703]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (904) [15:11:30:703]: MainEngineThread is returning 1612
=== Verbose logging stopped: 3/11/2007 15:11:30 ===

Can you help me figure out how to fix this?



"MowGreen [MVP]" wrote:

> Stuart,
>
> Open Add/Remove Programs in the Control Panel.
> Under Windows XP - Software Updates, is KB925672 listed ? (The Show
> updates box at the top must be checked to view the installed updates)
>
> If it is, then uninstall it and restart the system afterwards.
> If it is not, then download msxml4-KB927978-enu.exe from here:
> http://www.microsoft.com/downloads/d...B-6F18FE6921D4
>
> Save it, do NOT run it.
> Close the browser and any other open program.
>
> There are numerous randomly named folders on either the C:\ drive or the
> drive with the most free space. They were created for EACH installation
> attempt of KB927978 and contain a log. Please delete them ALL. now.
>
> Double click msxml4-KB927978-enu.exe and choose REMOVE
> When the process is done, reboot the system if prompted to.
> If not, double click msxml4-KB927978-enu.exe and choose INSTALL
> Reboot if prompted to
>
> KB927978 supercedes KB925672, so there's no need to install KB925672.
>
> Did that get it installed ? If not, open the randomly named folder
> created by this last installation attempt, open the log file, and post
> back the ERROR message contained in the log.
> Start at the bottom of the log and work your way back up toward the top,
> Stuart.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> stuart wrote:
>
> > will not install have tried numerous times, keep receiving the following code
> > error 0x641...any ideas/solutions will be appreciated
>