My Computer Goes Bad

When I select START, COMPUTER, it opens then shuts down explorer and
restarts. Any infor on this? I cannot access COMPUTER.

Rob

its probably a windows explorer shell extension..

you can use this program to disable all non microsoft ones until you find
the one that is the culprit..
http://www.nirsoft.net/utils/shexview.html


download http://www.nirsoft.net/utils/shexview.zip

unzip it. this does not need installation, and run it.

then right click disable all NON microsoft shell
extensions (usually colored in PINK)

do a restart and your pc will most likley stop crashing the explorer

also do a scan for viruses and spyware-malware

tell me if this helps


"Roberrt Ortiz" <> wrote in message
news:A86B4618-3C75-4F02-BCDA-...
> When I select START, COMPUTER, it opens then shuts down explorer and
> restarts. Any infor on this? I cannot access COMPUTER.
>
> Rob

"Tiberius" <> wrote in message
news:...
> its probably a windows explorer shell extension..
>
> you can use this program to disable all non microsoft ones until you find
> the one that is the culprit..
> http://www.nirsoft.net/utils/shexview.html
>
>
> download http://www.nirsoft.net/utils/shexview.zip
>
> unzip it. this does not need installation, and run it.
>
> then right click disable all NON microsoft shell
> extensions (usually colored in PINK)
>
> do a restart and your pc will most likley stop crashing the explorer
>
> also do a scan for viruses and spyware-malware
>
> tell me if this helps


If he can't even start Vista he won't be able to do this. Maybe he should
try Safe Mode.

(Press F8 repeatedly as the computer is booting up to get an option to start
in Safe Mode)

ss.

can you please read his post again...

he said.. when I press start> computer...

his pc has already loaded vista, and he on the start menu trying to launch
windows explorer by going to the computer link on the start menu



"Synapse Syndrome" <> wrote in message
news:...
> "Tiberius" <> wrote in message
> news:...
>> its probably a windows explorer shell extension..
>>
>> you can use this program to disable all non microsoft ones until you find
>> the one that is the culprit..
>> http://www.nirsoft.net/utils/shexview.html
>>
>>
>> download http://www.nirsoft.net/utils/shexview.zip
>>
>> unzip it. this does not need installation, and run it.
>>
>> then right click disable all NON microsoft shell
>> extensions (usually colored in PINK)
>>
>> do a restart and your pc will most likley stop crashing the explorer
>>
>> also do a scan for viruses and spyware-malware
>>
>> tell me if this helps
>
>
> If he can't even start Vista he won't be able to do this. Maybe he should
> try Safe Mode.
>
> (Press F8 repeatedly as the computer is booting up to get an option to
> start in Safe Mode)
>
> ss.
>

Any more suggestions?

"Roberrt Ortiz" <> wrote in message
news:A86B4618-3C75-4F02-BCDA-...
> When I select START, COMPUTER, it opens then shuts down explorer and
> restarts. Any infor on this? I cannot access COMPUTER.
>
> Rob