My3 account log-in failure

Hi Guys

how about this query?

On my computers running XP, i can access the log-in page of my My3
account, and sign in,
but on my laptop which runs Vista Home Basic, neither Firefox3 nor IE6
will allow me to access my 3 mobile/internet account:
'3 - Home' (http://www.three.co.uk/Home) = no problem
click the Log in to My3 icon
https://my3.three.co.uk/mylogin//log...unt%2Findex.do
and i get:

SECURE CONNECTION FAILED
[/B]
AN ERROR OCCURRED DURING A CONNECTION TO MY3.THREE.CO.UK.

CAN'T CONNECT SECURELY BECAUSE THE SITE USES AN OLDER, INSECURE VERSION
OF THE SSL PROTOCOL.

(ERROR CODE: SSL_ERROR_SSL2_DISABLED)
THE PAGE YOU ARE TRYING TO VIEW CAN NOT BE SHOWN BECAUSE THE
AUTHENTICITY OF THE RECEIVED DATA COULD NOT BE VERIFIED.

* PLEASE CONTACT THE WEB SITE OWNERS TO INFORM THEM OF THIS
PROBLEM.

WHEN I TRY USING IE
I GET IN TO MY LOG-IN SCREEN,
BUT WHEN I TRY LOGGING IN
IT TELLS ME:

[image: HTTP://WWW.VISTAX64.COM/INFO_48.PNG] *INTERNET EXPLORER
CANNOT DISPLAY THE WEBPAGE
[B]MOST LIKELY CAUSES:*



- You are not connected to the Internet.
- The website is encountering problems.
- There might be a typing error in the address.

*WHAT YOU CAN TRY:*

* [image: http://www.vistax64.com/bullet.png] 'Diagnose
Connection Problems' (http://www.vistax64.com/#) *

When i click the diagnostics it tells me there is no problem with my
internet connection?

Ive gone on Google for the problem "Error code:
ssl_error_ssl2_disabled"
and followed all instructions,
but my laptop says *my SSL2 *is* enabled ?!!!!


*Anybody got any ideas? anybody else come across this?

So Why is this an issue because i can access this information via my
other computers using XP? i hear you ask:

When im mobile i use my wifi 3 dongle with the laptop -
it'd be good to be able to access my 3 account and monitor my internet
usage.....
.....but his problem prevents me.

Cheers guys
WonderWabbit


--
WonderWabbit

D'ohhhh!!!!!

it seems, dig around.....
and eventually you'll come up with the answer.

Dug around on the Firefox forum and a solution was recommended @
https://support.mozilla.com/en-US/kb...e+SSL+protocol

only their solution was


- In the URL search bar, type *about:config*, and press EnterReturn.

- The about:config -"This might void your warranty!"- warning page
may appear. Click I'll be careful, I promise!
, to continue to the about:config page.


- In the *Filter:* box, type *ssl2*.
- Double-click each preference line to set it to true.

With SSL v2 enabled, you should now be able to access the site.

*I found that that particular advice didnt work.....*
but then i remembered something about Vista running in 64, not 32
(whatever that means [me not being a techie])
and there was also in the filter "*security.ssl2.des_64*", so i also
double clicked on that and accepted that as "true" too:

When i tried reconnecting i was warned
*you are requesting access to a low level protocol encryption site -
*-or something or other-
accepting that prompt, i now find that *that is the solution! *

Hope this helps anybody else from having to go hunting round for a
solution.

Regards
not such a newbie
Stephen_WonderWabbit


--
WonderWabbit

On Wed, 29 Apr 2009 18:07:07 -0500, WonderWabbit wrote:

> D'ohhhh!!!!!
>
> it seems, dig around.....
> and eventually you'll come up with the answer.
>
> Dug around on the Firefox forum and a solution was recommended @
> https://support.mozilla.com/en-US/kb...e+SSL+protocol
>
> only their solution was
>
>
> - In the URL search bar, type *about:config*, and press EnterReturn.
>
> - The about:config -"This might void your warranty!"- warning page
> may appear. Click I'll be careful, I promise!
> , to continue to the about:config page.
>
>
> - In the *Filter:* box, type *ssl2*.
> - Double-click each preference line to set it to true.
>
> With SSL v2 enabled, you should now be able to access the site.
>
> *I found that that particular advice didnt work.....*
> but then i remembered something about Vista running in 64, not 32
> (whatever that means [me not being a techie])
> and there was also in the filter "*security.ssl2.des_64*", so i also
> double clicked on that and accepted that as "true" too:
>
> When i tried reconnecting i was warned
> *you are requesting access to a low level protocol encryption site -
> *-or something or other-
> accepting that prompt, i now find that *that is the solution! *
>
> Hope this helps anybody else from having to go hunting round for a
> solution.
>
> Regards
> not such a newbie
> Stephen_WonderWabbit

You are earning points for creativity and initiative...Counts for more than
newbiehood.

--
Gene E. Bloch letters0x40blochg0x2Ecom