Need help: APPCRASH on IE, Vista Ultimate SP1

When I use the IE for Outlook web access for corporate emails, the IE
crashes and restart after I click the "Reply" and open a new window.
Here's the crash info:
²úÆ·
Internet Explorer

ÎÊÌâ
ÒÑÍ£Ö¹¹¤×÷

ÈÕÆÚ
2008/6/2 10:22

״̬
ÒÑ·¢Ëͱ¨¸æ

ÎÊÌâÇ©Ãû
ÎÊÌâʼþÃû³Æ: APPCRASH
Ó¦ÓóÌÐòÃû: iexplore.exe
Ó¦ÓóÌÐò°æ±¾: 7.0.6001.18000
Ó¦ÓóÌÐòʱ¼ä´Á: 47918f11
¹ÊÕÏÄ£¿éÃû³Æ: StackHash_fd00
¹ÊÕÏÄ£¿é°æ±¾: 0.0.0.0
¹ÊÕÏÄ£¿éʱ¼ä´Á: 00000000
Òì³£´úÂë: c0000005
Ò쳣ƫÒÆÁ¿: f84d8d51
OS °æ±¾: 6.0.6001.2.1.0.256.1
ÇøÓòÉèÖÃ ID: 2052
ÆäËûÐÅÏ¢ 1: fd00
ÆäËûÐÅÏ¢ 2: ea6f5fe8924aaa756324d57f87834160
ÆäËûÐÅÏ¢ 3: fd00
ÆäËûÐÅÏ¢ 4: ea6f5fe8924aaa756324d57f87834160

¹ØÓÚ¸ÃÎÊÌâµÄ¶îÍâÐÅÏ¢
´æ´¢¶Î ID: 676538102

It's in Chinese.
I need help

You're using a plugin or activex control that is incompatible with Vista.
Contact your corporate IT department for assistance.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"wozai" <> wrote in message
news:d9dea909-5f27-4672-b3b6-...
> When I use the IE for Outlook web access for corporate emails, the IE
> crashes and restart after I click the "Reply" and open a new window.
> Here's the crash info:
> ²úÆ·
> Internet Explorer
>
> ÎÊÌâ
> ÒÑÍ£Ö¹¹¤×÷
>
> ÈÕÆÚ
> 2008/6/2 10:22
>
> ״̬
> ÒÑ·¢Ëͱ¨¸æ
>
> ÎÊÌâÇ©Ãû
> ÎÊÌâʼþÃû³Æ: APPCRASH
> Ó¦ÓóÌÐòÃû: iexplore.exe
> Ó¦ÓóÌÐò°æ±¾: 7.0.6001.18000
> Ó¦ÓóÌÐòʱ¼ä´Á: 47918f11
> ¹ÊÕÏÄ£¿éÃû³Æ: StackHash_fd00
> ¹ÊÕÏÄ£¿é°æ±¾: 0.0.0.0
> ¹ÊÕÏÄ£¿éʱ¼ä´Á: 00000000
> Òì³£´úÂë: c0000005
> Ò쳣ƫÒÆÁ¿: f84d8d51
> OS °æ±¾: 6.0.6001.2.1.0.256.1
> ÇøÓòÉèÖÃ ID: 2052
> ÆäËûÐÅÏ¢ 1: fd00
> ÆäËûÐÅÏ¢ 2: ea6f5fe8924aaa756324d57f87834160
> ÆäËûÐÅÏ¢ 3: fd00
> ÆäËûÐÅÏ¢ 4: ea6f5fe8924aaa756324d57f87834160
>
> ¹ØÓÚ¸ÃÎÊÌâµÄ¶îÍâÐÅÏ¢
> ´æ´¢¶Î ID: 676538102
>
> It's in Chinese.
> I need help

On Jun 1, 10:41 pm, wozai <tl...@yahoo.com> wrote:
> When I use the IE for Outlook web access for corporate emails, the IE
> crashes and restart after I click the "Reply" and open a new window.
> Here's the crash info:
> ²úÆ·
> Internet Explorer
>
> ÎÊÌâ
> ÒÑÍ£Ö¹¹¤×÷
>
> ÈÕÆÚ
> 2008/6/2 10:22
>
> ״̬
> ÒÑ·¢Ëͱ¨¸æ
>
> ÎÊÌâÇ©Ãû
> ÎÊÌâʼþÃû³Æ: APPCRASH
> Ó¦ÓóÌÐòÃû: iexplore.exe
> Ó¦ÓóÌÐò°æ±¾: 7.0.6001.18000
> Ó¦ÓóÌÐòʱ¼ä´Á: 47918f11
> ¹ÊÕÏÄ£¿éÃû³Æ: StackHash_fd00
> ¹ÊÕÏÄ£¿é°æ±¾: 0.0.0.0
> ¹ÊÕÏÄ£¿éʱ¼ä´Á: 00000000
> Òì³£´úÂë: c0000005
> Ò쳣ƫÒÆÁ¿: f84d8d51
> OS °æ±¾: 6.0.6001.2.1.0.256.1
> ÇøÓòÉèÖÃ ID: 2052
> ÆäËûÐÅÏ¢ 1: fd00
> ÆäËûÐÅÏ¢ 2: ea6f5fe8924aaa756324d57f87834160
> ÆäËûÐÅÏ¢ 3: fd00
> ÆäËûÐÅÏ¢ 4: ea6f5fe8924aaa756324d57f87834160
>
> ¹ØÓÚ¸ÃÎÊÌâµÄ¶îÍâÐÅÏ¢
> ´æ´¢¶Î ID: 676538102
>
> It's in Chinese.
> I need help

I suspect an add-on to IE is misbehaving. In order to narrow it down,
try this:

Restart IE (in order to begin with as few add-on's as possible),
navigate directly to your Outlook web access site.

Tools, Internet Options, Programs, 'Manage add-ons' button. Where it
says, "Show" select from the dropdown "Add-ons currently loaded in
Internet Explorer". Make a note of all of these for later activation.
Select them all except for those where Microsoft is the publisher
(you'll need those for access to Outlook to work) and disable them
all. Now, try using your Outlook Web access. If it works, then we know
the trouble maker was one of these that we disabled.

You can now experiment with enabling the add-ons one at a time to find
the one that causes the trouble.

If disabling those add-ons didn't help, then you could go to Tools,
Internet Options, Advanced and click the "Reset..." button at the
bottom of the page. You may want to consult your company tech support
desk, because they may have specific recommendations about your
browser settings that differ from the default settings that resetting
would do.

-solon fox

Is ActivIdentity installed to your system?

This looks like some random third party DLL or add-on that's crashing. If
you turn those off, does IE still crash?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"wozai" <> wrote in message
news:d9dea909-5f27-4672-b3b6-...
> When I use the IE for Outlook web access for corporate emails, the IE
> crashes and restart after I click the "Reply" and open a new window.
> Here's the crash info:
> ²úÆ·
> Internet Explorer
>
> ÎÊÌâ
> ÒÑÍ£Ö¹¹¤×÷
>
> ÈÕÆÚ
> 2008/6/2 10:22
>
> ״̬
> ÒÑ·¢Ëͱ¨¸æ
>
> ÎÊÌâÇ©Ãû
> ÎÊÌâʼþÃû³Æ: APPCRASH
> Ó¦ÓóÌÐòÃû: iexplore.exe
> Ó¦ÓóÌÐò°æ±¾: 7.0.6001.18000
> Ó¦ÓóÌÐòʱ¼ä´Á: 47918f11
> ¹ÊÕÏÄ£¿éÃû³Æ: StackHash_fd00
> ¹ÊÕÏÄ£¿é°æ±¾: 0.0.0.0
> ¹ÊÕÏÄ£¿éʱ¼ä´Á: 00000000
> Òì³£´úÂë: c0000005
> Ò쳣ƫÒÆÁ¿: f84d8d51
> OS °æ±¾: 6.0.6001.2.1.0.256.1
> ÇøÓòÉèÖÃ ID: 2052
> ÆäËûÐÅÏ¢ 1: fd00
> ÆäËûÐÅÏ¢ 2: ea6f5fe8924aaa756324d57f87834160
> ÆäËûÐÅÏ¢ 3: fd00
> ÆäËûÐÅÏ¢ 4: ea6f5fe8924aaa756324d57f87834160
>
> ¹ØÓÚ¸ÃÎÊÌâµÄ¶îÍâÐÅÏ¢
> ´æ´¢¶Î ID: 676538102
>
> It's in Chinese.
> I need help