Need help with error code 80073712

I am having problem updating my computer. I followed the instructions
provided at http://support.microsoft.com/kb/931712 but found some problems
it could not fix.

In the log C:/Windows/CBS/CBS.log

2009-05-28 15:35:17, Info CSI 00000225 [SR] Verify
complete
2009-05-28 15:35:17, Info CSI 00000226 [SR] Repairing 3
components
2009-05-28 15:35:17, Info CSI 00000227 [SR] Beginning
Verify and Repair transaction
2009-05-28 15:35:17, Info CSI 00000228 [SR] Cannot
verify component files for 47d652ab5793a577a5646cdc3ca7f489, Version =
6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
(FALSE)
2009-05-28 15:35:17, Info CSI 00000229 [SR] Cannot
verify component files for f2eff7c739b1b3ff76131886093b709f, Version =
6.0.6000.16819, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
(FALSE)
2009-05-28 15:35:17, Info CSI 0000022a [SR] Cannot
verify component files for Microsoft-Windows-OESpamfilter-DAT, Version =
6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
2009-05-28 15:35:17, Info CSI 0000022b Repair results
created:
POQ 71 starts:

POQ 71 ends.


Is there anyone who knows how to fix these 3 problems?

I solved the problem. I used regedit, searched for the problem components
and deleted them (backed up the entries first) from the registry. Ran SFC
/SCANNOW and no problems were detected. I tried installing SP2 and it worked.


"Tae Song" wrote:

> I am having problem updating my computer. I followed the instructions
> provided at http://support.microsoft.com/kb/931712 but found some problems
> it could not fix.
>
> In the log C:/Windows/CBS/CBS.log
>
> 2009-05-28 15:35:17, Info CSI 00000225 [SR] Verify
> complete
> 2009-05-28 15:35:17, Info CSI 00000226 [SR] Repairing 3
> components
> 2009-05-28 15:35:17, Info CSI 00000227 [SR] Beginning
> Verify and Repair transaction
> 2009-05-28 15:35:17, Info CSI 00000228 [SR] Cannot
> verify component files for 47d652ab5793a577a5646cdc3ca7f489, Version =
> 6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
> VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
> neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
> (FALSE)
> 2009-05-28 15:35:17, Info CSI 00000229 [SR] Cannot
> verify component files for f2eff7c739b1b3ff76131886093b709f, Version =
> 6.0.6000.16819, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
> VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
> neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
> (FALSE)
> 2009-05-28 15:35:17, Info CSI 0000022a [SR] Cannot
> verify component files for Microsoft-Windows-OESpamfilter-DAT, Version =
> 6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
> VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
> neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
> 2009-05-28 15:35:17, Info CSI 0000022b Repair results
> created:
> POQ 71 starts:
>
> POQ 71 ends.
>
>
> Is there anyone who knows how to fix these 3 problems?
>

How to troubleshoot Windows Vista and Windows Server 2008 service pack
installation issues
[Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]
http://support.microsoft.com/kb/947366

....You receive an error message that includes the following code when you
try to use Windows Update: "0x80073712
http://support.microsoft.com/kb/931712/

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (e.g., Installation).



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ru2fgfm" <> wrote in message
news:...
>
> Hi i am having problems with installing updates for vista home basic. I
> have tried almost every fix i could find online and none of them have
> worked. I tried to force the WUA and it came up with the same error code
> 80073712.
> Can anyone help me?
>
>
> --
> ru2fgfm
> ------------------------------------------------------------------------
> ru2fgfm's Profile: http://forums.techarena.in/members/167367.htm
> View this thread: http://forums.techarena.in/vista-help/1188434.htm
>
> http://forums.techarena.in
>

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2).

This support for Windows Vista Service Pack 2 (SP2) is valid until February
26, 2010..

Availability of chat or e-mail support differs depending on your geographic
location.

For customers residing in North America, chat and e-mail support is
available.
<https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1>
Go to
<http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034> &
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).

You'll find additional support for Vista SP2 issues in
microsoft.public.windows.vista.general newsgroup and in these forums:

• http://social.answers.microsoft.com/...stawu/threads/

• http://social.answers.microsoft.com/...nstall/threads

• http://social.technet.microsoft.com/...stasp/threads/

--

"Peter Foldes" wrote:

> How to troubleshoot Windows Vista and Windows Server 2008 service pack
> installation issues
> [Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]
> http://support.microsoft.com/kb/947366
>
> ....You receive an error message that includes the following code when you
> try to use Windows Update: "0x80073712
> http://support.microsoft.com/kb/931712/
>
> Free unlimited installation and compatibility support is available for
> Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
> Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
> chat or e-mail support differs depending on your geographic location. Go to
> http://support.microsoft.com/oas/def...4&gprid=582034 &
> select appropriate category (e.g., Installation).
>
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "ru2fgfm" <> wrote in message
> news:...
> >
> > Hi i am having problems with installing updates for vista home basic. I
> > have tried almost every fix i could find online and none of them have
> > worked. I tried to force the WUA and it came up with the same error code
> > 80073712.
> > Can anyone help me?
> >
> >
> > --
> > ru2fgfm
> > ------------------------------------------------------------------------
> > ru2fgfm's Profile: http://forums.techarena.in/members/167367.htm
> > View this thread: http://forums.techarena.in/vista-help/1188434.htm
> >
> > http://forums.techarena.in
> >
>
> .
>