I need help to update Windows 2000

I am getting an error Error number: 0x80072F78, and the people from Microsoft
did not help too much. Any ideas ?
Thank you very much !
--
Gerry

Gecus wrote:

> I am getting an error Error number: 0x80072F78, and the
> people from Microsoft did not help too much. Any ideas ?
> Thank you very much !
Hi,

Error 0x80072F78 is
ERROR_HTTP_INVALID_SERVER_RESPONSE
The server response could not be parsed.

Rename (or just delete) the SoftwareDistribution folder and
see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.co...cleid=21&ln=en

Note that a side effect of renaming or deleting the
SoftwareDistribution folder is that you lose your Windows Update
History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)


If the above didn't help, see if something in this KB article works:

http://support.microsoft.com/kb/836941




--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Torgeir,
Thank you very much for your assistance.
I tried your recommendations and unfortunately nothing worked...
After your first idea stopping the Automatic Update Service, and deleting
the SoftwareDistribution and restarting the Automatic Service Update, the MS
Windows Update page showed up, I clicked on the Express button and a new
error appeared: [Error number: 0x80240030]
After that, any other test, including your second recommendation explained
on kb836985; kb 836941 --> allways returned the same old [Error number:
0x80072F78]

Do you have any other ideas?

I feel very frustrated, because it used to work in the past, until a month
ago, and suddenly got into al this trouble.
I read that many other people are going through the same problem. Is
Microsoft going to launch a patch for this error?
I have contacted the MS people, since their update service is free...and we
went before throgh the same routine.
I disabled the firewall (Microsoft client firewall) and the Norton
anti-virus (Norton System Works 2003) and nothing changed....

Thank you again for your help,

Gerry


--
Gerry


"Torgeir Bakken (MVP)" wrote:

> Gecus wrote:
>
> > I am getting an error Error number: 0x80072F78, and the
> > people from Microsoft did not help too much. Any ideas ?
> > Thank you very much !
> Hi,
>
> Error 0x80072F78 is
> ERROR_HTTP_INVALID_SERVER_RESPONSE
> The server response could not be parsed.
>
> Rename (or just delete) the SoftwareDistribution folder and
> see if it helps.
>
> You can use the procedure described here:
>
> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
>
> Note that a side effect of renaming or deleting the
> SoftwareDistribution folder is that you lose your Windows Update
> History listing (not critical).
>
> (later on, you can just delete the renamed SoftwareDistribution
> folder)
>
>
> If the above didn't help, see if something in this KB article works:
>
> http://support.microsoft.com/kb/836941
>
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

"Gecus" <> wrote in message
news:22B590BD-A8EB-4E89-86D7-
....
> Torgeir,
> Thank you very much for your assistance.
> I tried your recommendations and unfortunately nothing worked...
> After your first idea stopping the Automatic Update Service, and deleting
> the SoftwareDistribution and restarting the Automatic Service Update, the MS
> Windows Update page showed up, I clicked on the Express button and a new
> error appeared: [Error number: 0x80240030]
> After that, any other test, including your second recommendation explained
> on kb836985; kb 836941 --> allways returned the same old [Error number:
> 0x80072F78]
>
> Do you have any other ideas?
>
> I feel very frustrated, because it used to work in the past, until a month
> ago, and suddenly got into al this trouble.
> I read that many other people are going through the same problem. Is
> Microsoft going to launch a patch for this error?
> I have contacted the MS people, since their update service is free...and we
> went before throgh the same routine.
> I disabled the firewall (Microsoft client firewall) and the Norton
> anti-virus (Norton System Works 2003) and nothing changed....


Looks like you disabled the wrong firewall.
Leave the MS firewall enabled and disable any third-party ones.
(Do not connect to the internet without some kind of port blocking enabled.)

Also, bypass any proxy servers if possible.
Your new error code means

http://docxp.mvps.org/WU5-ERR.htm

<quote>
0x80240030 -2145124304 WU E INVALID PROXY SERVER invalid format for proxy list

</quote>


Use the proxycfg tool to check that you have your proxy situation
specified appropriately.


I would believe both messages and interpret them to mean that
either the wrong request is unintentionally being constructed
or something is corrupting the response from the server.
Unfortunately I don't think that the log gives enough information about
what WU doesn't like even with its verbose logging enabled (ref. KB902093).
To find out exactly what the nature of that corruption is you would need to do
a packet trace. For that you could try Ethereal. Fiddlertool would be an
alternative method of getting an HTTP only trace but would require setting up
a proxy which obviously could change the symptom significantly.
OTOH who knows: perhaps by *having* a proxy for the tracer your symptom
would change for the better. <eg>


Good luck

Robert Aldwinckle
---


>
> Thank you again for your help,
>
> Gerry
>
>
> --
> Gerry
>
>
> "Torgeir Bakken (MVP)" wrote:
>
>> Gecus wrote:
>>
>> > I am getting an error Error number: 0x80072F78, and the
>> > people from Microsoft did not help too much. Any ideas ?
>> > Thank you very much !
>> Hi,
>>
>> Error 0x80072F78 is
>> ERROR_HTTP_INVALID_SERVER_RESPONSE
>> The server response could not be parsed.
>>
>> Rename (or just delete) the SoftwareDistribution folder and
>> see if it helps.
>>
>> You can use the procedure described here:
>>
>> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
>>
>> Note that a side effect of renaming or deleting the
>> SoftwareDistribution folder is that you lose your Windows Update
>> History listing (not critical).
>>
>> (later on, you can just delete the renamed SoftwareDistribution
>> folder)
>>
>>
>> If the above didn't help, see if something in this KB article works:
>>
>> http://support.microsoft.com/kb/836941
>>
>>
>>
>>
>> --
>> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
>> Administration scripting examples and an ONLINE version of
>> the 1328 page Scripting Guide:
>> http://www.microsoft.com/technet/scr...r/default.mspx
>>

Here is what worked for me:

Added the following link to the Trusted Sites:

http://update.microsoft.com/microsof...6/default.aspx

I had previously had the http://update.microsoft.com in there - but that did
not work. Hope this helps.

ok i dont really like this whole points system like on the other sit
you could just play the games and didnt have to go through this mess
but it seames that everythime i put a post up it gives me points?
is it suppose to do that

--
ash
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View this thread: http://www.digitalport.co.uk/forums/...ead.php?t=2996

These steps worked for me on Windows 2000
download and re install IE6 SP1, reboot.
Manually download BITS v2 for W2K, reboot.
Manually download 871260, reboot.
Try windows update.

After a week of testing to the update site - it failed again.

I found a post but can not find it again. I had printed it out (to whomever
posted it - Thanks if worked for me):
"I struggled in a similiar vein when trying to update a Win2k PC on a Win2k
network with MS Proxy server.
I have successfully updated other pc's on the network so tome the network
did not appear to be the problem.
The PC had not been updated in a long time and I think that this was part of
the problem. I solved the problem eventually by doind the following:
1. Modify the registry as per 897225
Installing the following updates to IE (not necessarily in this order)
889669
873377
883939
896727
889293
896688

You can check whether these have already been installed by editing the
registry and seeing whether the relevant subfolders exist in
HKEY_Local_Machine\software\Microsoft\WindowsNT\Ho tfix"

For me, I was missing 896727. Once installed, updates working so far.