If you've not downloaded 932471, how do you know it won't install? (I'd
doubt it's offered via Windows Update.)
Is MS .NET Framework 3.0 (not 3.5, not 3.0 SP1) installed? Is the machine
fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin
http://aumha.net
DTS-L.ORG
http://66.39.69.143/
DrJoel wrote:
> Windows XP update refuses to install Hotfix 932471 and according to this
>> http://support.microsoft.com/kb/932471 I need to get it from
> Microsoft, but they want to charge for tech help. This is their problem
> not mine so is there a way to get this file?