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Need some help with a failed update please

 
 
Mike B
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      01-17-2010
I run WIndows Home Server. Just found out that the fix for KB951748 failed to
install with automatic updates from through Microsoft Update.

I can't see exactly how I'm supposed to try and reinstall the fix, if I run
Microsoft Update again, it does not offer the fix for download or install
again.

What exactly am I supposed to do in this instance?

Thanks
 
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PA Bear [MS MVP]
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      01-18-2010

See the "How to obtain help" section of
http://support.microsoft.com/kb/951748

For home users, no-charge support is available by calling 1-866-PCSAFETY
and/or 1-866-234-6020 in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB951748).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Consumer Security Support home page includes links for free security update
support, too
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.


Mike B wrote:
> I run WIndows Home Server. Just found out that the fix for KB951748 failed
> to install with automatic updates from through Microsoft Update.
>
> I can't see exactly how I'm supposed to try and reinstall the fix, if I
> run
> Microsoft Update again, it does not offer the fix for download or install
> again.
>
> What exactly am I supposed to do in this instance?
>
> Thanks


 
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