Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
lef41 wrote:
> Every time I run Windows Update I am told I need to d/l the subject item.
> I
> have downloaded it 8 times (allegedly, successfully), but it continues to
> say I need to d/l it. I am running XP Home, SP2.