Network Harddisk not work

hello,

I have a network hard disk Packard Bell Netstore 3500, I see it on the
network, I can access to root folder but I cannot go deeper in the tree (with
Vista Home Premium). Explorer search, search, ...

Thanks for your help
P.

Pascal Flo wrote:
> hello,
>
> I have a network hard disk Packard Bell Netstore 3500, I see it on the
> network, I can access to root folder but I cannot go deeper in the tree (with
> Vista Home Premium). Explorer search, search, ...
>
> Thanks for your help
> P.
>

I'm not familiar with that particular device but if by "network hard
disk" you mean this is a NAS device, there has been quite a bit of
trouble with them and Vista. Most NAS devices run some form of Linux.
You need to check with the mftr. for updated firmware that will make it
compatible with Vista.

In order to work properly with *nix systems, the *nix system must be
running the latest version of Samba - or there is a workaround to do on
Vista. I'll give you the steps below, but your first action is to
contact Packard Bell tech support for the device.

From Michael Bishop (MS) - Basically, the issue with Samba and Vista is
that Vista no longer permits LM or NTLM authentication by default; only
NTLMv2. Samba versions 1.x and 2.x only support LM and NTLM, so there's
an issue there.

Recommended solution: upgrade to Samba 3.x and enable NTLMv2 by adding
"client ntlmv2 auth = yes" to your smb.conf file. Because of another
issues with previous versions, I strongly recommend upgrading to 3.0.22
or later regardless of your choice for this particular instance.

Alternate solution: change Vista's security settings to permit
lower-security authentications. (as below)

To enable Windows Vista to connect to Mac OS X with Windows File Sharing
enabled and other *nix systems, you will need to change the following
policy in Windows Vista:

Start>Run>secpol.msc [enter]

Click on "Local Policies" --> "Security Options"

Navigate to the policy "Network Security: LAN Manager authentication
level" and double-click it to get its Properties. By default Windows
Vista sets the policy to "NTVLM2 responses only". Use the drop-down
arrow to change this to "LM and NTLM – use NTLMV2 session security if
negotiated".

In Vista Home Premium, you won't have this tool so per Steve Winograd, do:

1. Run the registry editor and open this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Lsa

1. If it doesn't already exist, create a DWORD value named
LmCompatibilityLevel

3. Set the value to 1

4. Reboot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Hi, thanks for your help.

There is no firmware update from PB.
There is no samba installed on my PC.
I tried to change HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Lsa in
registery with 1 (in hexa) but it doesn't work.

P

"Malke" wrote:

> Pascal Flo wrote:
> > hello,
> >
> > I have a network hard disk Packard Bell Netstore 3500, I see it on the
> > network, I can access to root folder but I cannot go deeper in the tree (with
> > Vista Home Premium). Explorer search, search, ...
> >
> > Thanks for your help
> > P.
> >
>
> I'm not familiar with that particular device but if by "network hard
> disk" you mean this is a NAS device, there has been quite a bit of
> trouble with them and Vista. Most NAS devices run some form of Linux.
> You need to check with the mftr. for updated firmware that will make it
> compatible with Vista.
>
> In order to work properly with *nix systems, the *nix system must be
> running the latest version of Samba - or there is a workaround to do on
> Vista. I'll give you the steps below, but your first action is to
> contact Packard Bell tech support for the device.
>
> From Michael Bishop (MS) - Basically, the issue with Samba and Vista is
> that Vista no longer permits LM or NTLM authentication by default; only
> NTLMv2. Samba versions 1.x and 2.x only support LM and NTLM, so there's
> an issue there.
>
> Recommended solution: upgrade to Samba 3.x and enable NTLMv2 by adding
> "client ntlmv2 auth = yes" to your smb.conf file. Because of another
> issues with previous versions, I strongly recommend upgrading to 3.0.22
> or later regardless of your choice for this particular instance.
>
> Alternate solution: change Vista's security settings to permit
> lower-security authentications. (as below)
>
> To enable Windows Vista to connect to Mac OS X with Windows File Sharing
> enabled and other *nix systems, you will need to change the following
> policy in Windows Vista:
>
> Start>Run>secpol.msc [enter]
>
> Click on "Local Policies" --> "Security Options"
>
> Navigate to the policy "Network Security: LAN Manager authentication
> level" and double-click it to get its Properties. By default Windows
> Vista sets the policy to "NTVLM2 responses only". Use the drop-down
> arrow to change this to "LM and NTLM – use NTLMV2 session security if
> negotiated".
>
> In Vista Home Premium, you won't have this tool so per Steve Winograd, do:
>
> 1. Run the registry editor and open this key:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Lsa
>
> 1. If it doesn't already exist, create a DWORD value named
> LmCompatibilityLevel
>
> 3. Set the value to 1
>
> 4. Reboot
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

Hi,

Packard Bell publish a new firmeware, I load it and it works now.

Thanks again,
P

"Malke" wrote:

> Pascal Flo wrote:
> > hello,
> >
> > I have a network hard disk Packard Bell Netstore 3500, I see it on the
> > network, I can access to root folder but I cannot go deeper in the tree (with
> > Vista Home Premium). Explorer search, search, ...
> >
> > Thanks for your help
> > P.
> >
>
> I'm not familiar with that particular device but if by "network hard
> disk" you mean this is a NAS device, there has been quite a bit of
> trouble with them and Vista. Most NAS devices run some form of Linux.
> You need to check with the mftr. for updated firmware that will make it
> compatible with Vista.
>
> In order to work properly with *nix systems, the *nix system must be
> running the latest version of Samba - or there is a workaround to do on
> Vista. I'll give you the steps below, but your first action is to
> contact Packard Bell tech support for the device.
>
> From Michael Bishop (MS) - Basically, the issue with Samba and Vista is
> that Vista no longer permits LM or NTLM authentication by default; only
> NTLMv2. Samba versions 1.x and 2.x only support LM and NTLM, so there's
> an issue there.
>
> Recommended solution: upgrade to Samba 3.x and enable NTLMv2 by adding
> "client ntlmv2 auth = yes" to your smb.conf file. Because of another
> issues with previous versions, I strongly recommend upgrading to 3.0.22
> or later regardless of your choice for this particular instance.
>
> Alternate solution: change Vista's security settings to permit
> lower-security authentications. (as below)
>
> To enable Windows Vista to connect to Mac OS X with Windows File Sharing
> enabled and other *nix systems, you will need to change the following
> policy in Windows Vista:
>
> Start>Run>secpol.msc [enter]
>
> Click on "Local Policies" --> "Security Options"
>
> Navigate to the policy "Network Security: LAN Manager authentication
> level" and double-click it to get its Properties. By default Windows
> Vista sets the policy to "NTVLM2 responses only". Use the drop-down
> arrow to change this to "LM and NTLM – use NTLMV2 session security if
> negotiated".
>
> In Vista Home Premium, you won't have this tool so per Steve Winograd, do:
>
> 1. Run the registry editor and open this key:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Lsa
>
> 1. If it doesn't already exist, create a DWORD value named
> LmCompatibilityLevel
>
> 3. Set the value to 1
>
> 4. Reboot
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

Pascal Flo wrote:
> Hi,
>
> Packard Bell publish a new firmeware, I load it and it works now.

Thanks for updating this thread. Glad you got things sorted. BTW, just
for your own info, the Samba referenced is not installed on your
computer but on the *nix device.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

I've got the same problem with my CoolMaxCN-550 NAS. I've nade the
adjustments to the registry as suggested, but it makes no difference. I still
can't access subfolders. CoolMax claims that its a Windows Vista problem,
since first level folder access does work, indicating that protocols for
accessing the drive are in fact working.

"Pascal Flo" wrote:

> hello,
>
> I have a network hard disk Packard Bell Netstore 3500, I see it on the
> network, I can access to root folder but I cannot go deeper in the tree (with
> Vista Home Premium). Explorer search, search, ...
>
> Thanks for your help
> P.
>

I have a MAP KC-31N which displays the exact same behaviour. Tried the fix,
but this did not help, and I only think it helps with the authentication
anyway.
I can only hope that Mapower releases a new firmware or that Vista gets a
fix to be backwards compatible. Terrible that XP works better than Vista from
a user perspective, no matter how non secure the old solution was. I have
everything behind a firewall and need things to work, rather than be
extremely secure and not work.

"phillfri" wrote:

> I've got the same problem with my CoolMaxCN-550 NAS. I've nade the
> adjustments to the registry as suggested, but it makes no difference. I still
> can't access subfolders. CoolMax claims that its a Windows Vista problem,
> since first level folder access does work, indicating that protocols for
> accessing the drive are in fact working.
>
> "Pascal Flo" wrote:
>
> > hello,
> >
> > I have a network hard disk Packard Bell Netstore 3500, I see it on the
> > network, I can access to root folder but I cannot go deeper in the tree (with
> > Vista Home Premium). Explorer search, search, ...
> >
> > Thanks for your help
> > P.
> >

I also have this exact same problem. I am hoping that MAPover will release a
new firmware release for the MAP KC31N. However it is still amazing that
Vista is not backwards compatible even if it would mean it had to be 'less
secure'. Max security without functionality is no use.
Maybe if we're lucky a vista update will be released too.

"phillfri" wrote:

> I've got the same problem with my CoolMaxCN-550 NAS. I've nade the
> adjustments to the registry as suggested, but it makes no difference. I still
> can't access subfolders. CoolMax claims that its a Windows Vista problem,
> since first level folder access does work, indicating that protocols for
> accessing the drive are in fact working.
>
> "Pascal Flo" wrote:
>
> > hello,
> >
> > I have a network hard disk Packard Bell Netstore 3500, I see it on the
> > network, I can access to root folder but I cannot go deeper in the tree (with
> > Vista Home Premium). Explorer search, search, ...
> >
> > Thanks for your help
> > P.
> >

You have a couple of options to overcome that problem till the new firmware
is ready.
Use FTP to access the drive, that works for me.
If that 's not comfartable to work with for uou try the RC from total
commander (www.ghisler.com) , that let me access the nas fine.

Ko

"damc" <> schreef in bericht
news:C3DDEFE9-B4C3-4A37-845F-...
>I also have this exact same problem. I am hoping that MAPover will release
>a
> new firmware release for the MAP KC31N. However it is still amazing that
> Vista is not backwards compatible even if it would mean it had to be 'less
> secure'. Max security without functionality is no use.
> Maybe if we're lucky a vista update will be released too.
>
> "phillfri" wrote:
>
>> I've got the same problem with my CoolMaxCN-550 NAS. I've nade the
>> adjustments to the registry as suggested, but it makes no difference. I
>> still
>> can't access subfolders. CoolMax claims that its a Windows Vista problem,
>> since first level folder access does work, indicating that protocols for
>> accessing the drive are in fact working.
>>
>> "Pascal Flo" wrote:
>>
>> > hello,
>> >
>> > I have a network hard disk Packard Bell Netstore 3500, I see it on the
>> > network, I can access to root folder but I cannot go deeper in the tree
>> > (with
>> > Vista Home Premium). Explorer search, search, ...
>> >
>> > Thanks for your help
>> > P.
>> >

Thanks,
had tried that already and does work fine. However it is not a solution for
accessing my media in general (movies music etc.) with microsoft media
center.
I guess I will have to be patient and in the meanwhile add linux as a
dualboot option so I will have streaming access.



"koze" wrote:

> You have a couple of options to overcome that problem till the new firmware
> is ready.
> Use FTP to access the drive, that works for me.
> If that 's not comfartable to work with for uou try the RC from total
> commander (www.ghisler.com) , that let me access the nas fine.
>
> Ko
>
> "damc" <> schreef in bericht
> news:C3DDEFE9-B4C3-4A37-845F-...
> >I also have this exact same problem. I am hoping that MAPover will release
> >a
> > new firmware release for the MAP KC31N. However it is still amazing that
> > Vista is not backwards compatible even if it would mean it had to be 'less
> > secure'. Max security without functionality is no use.
> > Maybe if we're lucky a vista update will be released too.
> >
> > "phillfri" wrote:
> >
> >> I've got the same problem with my CoolMaxCN-550 NAS. I've nade the
> >> adjustments to the registry as suggested, but it makes no difference. I
> >> still
> >> can't access subfolders. CoolMax claims that its a Windows Vista problem,
> >> since first level folder access does work, indicating that protocols for
> >> accessing the drive are in fact working.
> >>
> >> "Pascal Flo" wrote:
> >>
> >> > hello,
> >> >
> >> > I have a network hard disk Packard Bell Netstore 3500, I see it on the
> >> > network, I can access to root folder but I cannot go deeper in the tree
> >> > (with
> >> > Vista Home Premium). Explorer search, search, ...
> >> >
> >> > Thanks for your help
> >> > P.
> >> >
>
>
>