new computer cannot read vista disc

Hi guys

I have a strange problem and I cannot find the same issue anywhere o
the net
I just bought the components for a new computer and along with it a OE
copy of Visa Home premium 64bit
When I put everything together i booted the computer and it asked me t
boot from cd/dvd obviously as I had no OS installed. I installed m
brand new Vista disc and nothing happened and then said it had failed t
boot from the disc
After a few attempts I thought i would try with my XP dvd and I had n
problems at all. I figured I would roll with the install on XP and the
try the Vista disc as an upgrade. My computer will not detect the Vist
disc in the machine. I cannot explore the disc, run it etc
My obvious though would be that it was a bad disc yet it runs fine o
my laptop (which already has a version of vista installed on it) I the
proceeded to install a different DVD writer / reader and there i
exactly the same problem
Anyone have any idea what might be causing this and if there i
anything I can do, to not be able to even read the contents of the dis
is just weird
Incidentally I can view and run other CD's and DVD's that I have trie
this seems very specific to the vista DV

--
egage1979

Check for a firmware update for the DVD drive.


On 23/07/2009 23:18, egage1979 wrote:
> Hi guys,
>
> I have a strange problem and I cannot find the same issue anywhere on
> the net.
> I just bought the components for a new computer and along with it a OEM
> copy of Visa Home premium 64bit.
> When I put everything together i booted the computer and it asked me to
> boot from cd/dvd obviously as I had no OS installed. I installed my
> brand new Vista disc and nothing happened and then said it had failed to
> boot from the disc.
> After a few attempts I thought i would try with my XP dvd and I had no
> problems at all. I figured I would roll with the install on XP and then
> try the Vista disc as an upgrade. My computer will not detect the Vista
> disc in the machine. I cannot explore the disc, run it etc.
> My obvious though would be that it was a bad disc yet it runs fine on
> my laptop (which already has a version of vista installed on it) I then
> proceeded to install a different DVD writer / reader and there is
> exactly the same problem.
> Anyone have any idea what might be causing this and if there is
> anything I can do, to not be able to even read the contents of the disc
> is just weird!
> Incidentally I can view and run other CD's and DVD's that I have tried
> this seems very specific to the vista DVD
>
>

Hi, egage1979.

> I just bought the components for a new computer

Please fill us in on those "components for a new computer". What
motherboard, chipset, CPU - and BIOS? And, of course, which DVD drive?

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

"egage1979" <> wrote in message
news:...
>
> Hi guys,
>
> I have a strange problem and I cannot find the same issue anywhere on
> the net.
> I just bought the components for a new computer and along with it a OEM
> copy of Visa Home premium 64bit.
> When I put everything together i booted the computer and it asked me to
> boot from cd/dvd obviously as I had no OS installed. I installed my
> brand new Vista disc and nothing happened and then said it had failed to
> boot from the disc.
> After a few attempts I thought i would try with my XP dvd and I had no
> problems at all. I figured I would roll with the install on XP and then
> try the Vista disc as an upgrade. My computer will not detect the Vista
> disc in the machine. I cannot explore the disc, run it etc.
> My obvious though would be that it was a bad disc yet it runs fine on
> my laptop (which already has a version of vista installed on it) I then
> proceeded to install a different DVD writer / reader and there is
> exactly the same problem.
> Anyone have any idea what might be causing this and if there is
> anything I can do, to not be able to even read the contents of the disc
> is just weird!
> Incidentally I can view and run other CD's and DVD's that I have tried
> this seems very specific to the vista DVD
>
>
> --
> egage1979

See if this helps
http://support.microsoft.com/default...b;en-us;314060

"egage1979" <> wrote in message
news:...
>
> Hi guys,
>
> I have a strange problem and I cannot find the same issue anywhere on
> the net.
> I just bought the components for a new computer and along with it a OEM
> copy of Visa Home premium 64bit.
> When I put everything together i booted the computer and it asked me to
> boot from cd/dvd obviously as I had no OS installed. I installed my
> brand new Vista disc and nothing happened and then said it had failed to
> boot from the disc.
> After a few attempts I thought i would try with my XP dvd and I had no
> problems at all. I figured I would roll with the install on XP and then
> try the Vista disc as an upgrade. My computer will not detect the Vista
> disc in the machine. I cannot explore the disc, run it etc.
> My obvious though would be that it was a bad disc yet it runs fine on
> my laptop (which already has a version of vista installed on it) I then
> proceeded to install a different DVD writer / reader and there is
> exactly the same problem.
> Anyone have any idea what might be causing this and if there is
> anything I can do, to not be able to even read the contents of the disc
> is just weird!
> Incidentally I can view and run other CD's and DVD's that I have tried
> this seems very specific to the vista DVD
>
>
> --
> egage1979

http://support.microsoft.com/default...b;en-us;314060

"egage1979" <> wrote in message
news:...
>
> Hi guys,
>
> I have a strange problem and I cannot find the same issue anywhere on
> the net.
> I just bought the components for a new computer and along with it a OEM
> copy of Visa Home premium 64bit.
> When I put everything together i booted the computer and it asked me to
> boot from cd/dvd obviously as I had no OS installed. I installed my
> brand new Vista disc and nothing happened and then said it had failed to
> boot from the disc.
> After a few attempts I thought i would try with my XP dvd and I had no
> problems at all. I figured I would roll with the install on XP and then
> try the Vista disc as an upgrade. My computer will not detect the Vista
> disc in the machine. I cannot explore the disc, run it etc.
> My obvious though would be that it was a bad disc yet it runs fine on
> my laptop (which already has a version of vista installed on it) I then
> proceeded to install a different DVD writer / reader and there is
> exactly the same problem.
> Anyone have any idea what might be causing this and if there is
> anything I can do, to not be able to even read the contents of the disc
> is just weird!
> Incidentally I can view and run other CD's and DVD's that I have tried
> this seems very specific to the vista DVD
>
>
> --
> egage1979