New contacts added show up offline

I've tried to add a few new contacts recently and their email addresses just
show up in my offline contacts. I've been talking to them on the phone while
I was online and they were online and we both just show up as offline. I've
tryed downloading live again but it didn't fix it! Please help me!
--
Thank you!

Greetings,

You're not the only one, this has been happening to a variety of people including myself. It
is presently a "known issue".

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Diggity113" <> wrote in message
news:B5F4B6A3-32A4-4246-B758-...
> I've tried to add a few new contacts recently and their email addresses just
> show up in my offline contacts. I've been talking to them on the phone while
> I was online and they were online and we both just show up as offline. I've
> tryed downloading live again but it didn't fix it! Please help me!
> --
> Thank you!

any solution for this?

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> You're not the only one, this has been happening to a variety of people including myself. It
> is presently a "known issue".
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Diggity113" <> wrote in message
> news:B5F4B6A3-32A4-4246-B758-...
> > I've tried to add a few new contacts recently and their email addresses just
> > show up in my offline contacts. I've been talking to them on the phone while
> > I was online and they were online and we both just show up as offline. I've
> > tryed downloading live again but it didn't fix it! Please help me!
> > --
> > Thank you!
>
>

Greetings,

In fact there is. What you will need to do is the following.

- Go to Start, Run
- Type "regedit"
- Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\

- Delete the MSNMessenger key

- Restart Messenger

You may need to re-install Messenger after deleting this key if Messenger
fails to respond.

But that should work for you.

Please tell me how it goes.

--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
"kevsgirlalways" <> wrote in message
news:B5C9792B-E681-48E5-BA59-...
> any solution for this?
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> You're not the only one, this has been happening to a variety of people
>> including myself. It
>> is presently a "known issue".
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Diggity113" <> wrote in message
>> news:B5F4B6A3-32A4-4246-B758-...
>> > I've tried to add a few new contacts recently and their email addresses
>> > just
>> > show up in my offline contacts. I've been talking to them on the phone
>> > while
>> > I was online and they were online and we both just show up as offline.
>> > I've
>> > tryed downloading live again but it didn't fix it! Please help me!
>> > --
>> > Thank you!
>>
>>

I just wanted to let you know that this worked beautifully.
First try. I didn't have to re-install.
I signed out and back in and now ALL my online contacts are showing online.

Thank you Jonathan.

"Jonathan Yaniv" wrote:

> Greetings,
>
> In fact there is. What you will need to do is the following.
>
> - Go to Start, Run
> - Type "regedit"
> - Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\
>
> - Delete the MSNMessenger key
>
> - Restart Messenger
>
> You may need to re-install Messenger after deleting this key if Messenger
> fails to respond.
>
> But that should work for you.
>
> Please tell me how it goes.
>
> --
> Jonathan Yaniv
> Microsoft Windows Live Butterfly
>
>
> Visit the ButterflySays Blog at
> http://spaces.msn.com/ButterflySays/
> "kevsgirlalways" <> wrote in message
> news:B5C9792B-E681-48E5-BA59-...
> > any solution for this?
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Greetings,
> >>
> >> You're not the only one, this has been happening to a variety of people
> >> including myself. It
> >> is presently a "known issue".
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Diggity113" <> wrote in message
> >> news:B5F4B6A3-32A4-4246-B758-...
> >> > I've tried to add a few new contacts recently and their email addresses
> >> > just
> >> > show up in my offline contacts. I've been talking to them on the phone
> >> > while
> >> > I was online and they were online and we both just show up as offline.
> >> > I've
> >> > tryed downloading live again but it didn't fix it! Please help me!
> >> > --
> >> > Thank you!
> >>
> >>
>
>
>

Hi,

Yes that works, but all you really needed to do was delete the Policies key (so you wouldn't
delete all your emoticons and so on). Just to clarify for those searching for this content.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"evlcee" <> wrote in message
news:BF43C5B8-D24A-48DC-A609-...
>I just wanted to let you know that this worked beautifully.
> First try. I didn't have to re-install.
> I signed out and back in and now ALL my online contacts are showing online.
>
> Thank you Jonathan.
>
> "Jonathan Yaniv" wrote:
>
>> Greetings,
>>
>> In fact there is. What you will need to do is the following.
>>
>> - Go to Start, Run
>> - Type "regedit"
>> - Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\
>>
>> - Delete the MSNMessenger key
>>
>> - Restart Messenger
>>
>> You may need to re-install Messenger after deleting this key if Messenger
>> fails to respond.
>>
>> But that should work for you.
>>
>> Please tell me how it goes.
>>
>> --
>> Jonathan Yaniv
>> Microsoft Windows Live Butterfly
>>
>>
>> Visit the ButterflySays Blog at
>> http://spaces.msn.com/ButterflySays/
>> "kevsgirlalways" <> wrote in message
>> news:B5C9792B-E681-48E5-BA59-...
>> > any solution for this?
>> >
>> > "Jonathan Kay [MVP]" wrote:
>> >
>> >> Greetings,
>> >>
>> >> You're not the only one, this has been happening to a variety of people
>> >> including myself. It
>> >> is presently a "known issue".
>> >>
>> >> --
>> >> Jonathan Kay
>> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> >> Associate Expert
>> >> http://www.microsoft.com/windowsxp/expertzone/
>> >> Messenger Resources - http://messenger.jonathankay.com
>> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> You *must* contact me for redistribution rights.
>> >> --
>> >>
>> >> "Diggity113" <> wrote in message
>> >> news:B5F4B6A3-32A4-4246-B758-...
>> >> > I've tried to add a few new contacts recently and their email addresses
>> >> > just
>> >> > show up in my offline contacts. I've been talking to them on the phone
>> >> > while
>> >> > I was online and they were online and we both just show up as offline.
>> >> > I've
>> >> > tryed downloading live again but it didn't fix it! Please help me!
>> >> > --
>> >> > Thank you!
>> >>
>> >>
>>
>>
>>

Greetings,

<grin>. Im happy it worked for you.

--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
"evlcee" <> wrote in message
news:BF43C5B8-D24A-48DC-A609-...
>I just wanted to let you know that this worked beautifully.
> First try. I didn't have to re-install.
> I signed out and back in and now ALL my online contacts are showing
> online.
>
> Thank you Jonathan.
>
> "Jonathan Yaniv" wrote:
>
>> Greetings,
>>
>> In fact there is. What you will need to do is the following.
>>
>> - Go to Start, Run
>> - Type "regedit"
>> - Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\
>>
>> - Delete the MSNMessenger key
>>
>> - Restart Messenger
>>
>> You may need to re-install Messenger after deleting this key if Messenger
>> fails to respond.
>>
>> But that should work for you.
>>
>> Please tell me how it goes.
>>
>> --
>> Jonathan Yaniv
>> Microsoft Windows Live Butterfly
>>
>>
>> Visit the ButterflySays Blog at
>> http://spaces.msn.com/ButterflySays/
>> "kevsgirlalways" <> wrote in
>> message
>> news:B5C9792B-E681-48E5-BA59-...
>> > any solution for this?
>> >
>> > "Jonathan Kay [MVP]" wrote:
>> >
>> >> Greetings,
>> >>
>> >> You're not the only one, this has been happening to a variety of
>> >> people
>> >> including myself. It
>> >> is presently a "known issue".
>> >>
>> >> --
>> >> Jonathan Kay
>> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> >> Associate Expert
>> >> http://www.microsoft.com/windowsxp/expertzone/
>> >> Messenger Resources - http://messenger.jonathankay.com
>> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> You *must* contact me for redistribution rights.
>> >> --
>> >>
>> >> "Diggity113" <> wrote in message
>> >> news:B5F4B6A3-32A4-4246-B758-...
>> >> > I've tried to add a few new contacts recently and their email
>> >> > addresses
>> >> > just
>> >> > show up in my offline contacts. I've been talking to them on the
>> >> > phone
>> >> > while
>> >> > I was online and they were online and we both just show up as
>> >> > offline.
>> >> > I've
>> >> > tryed downloading live again but it didn't fix it! Please help me!
>> >> > --
>> >> > Thank you!
>> >>
>> >>
>>
>>
>>

delete the policies key? u mean that's different from deleting the
MSNMessenger key from HKEY_CURRENT_USER\Software\Microsoft\ ?

thx.


> Hi,
>
> Yes that works, but all you really needed to do was delete the Policies key (so you wouldn't
> delete all your emoticons and so on). Just to clarify for those searching for this content.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "evlcee" <> wrote in message
> news:BF43C5B8-D24A-48DC-A609-...
> >I just wanted to let you know that this worked beautifully.
> > First try. I didn't have to re-install.
> > I signed out and back in and now ALL my online contacts are showing online.
> >
> > Thank you Jonathan.
> >
> > "Jonathan Yaniv" wrote:
> >
> >> Greetings,
> >>
> >> In fact there is. What you will need to do is the following.
> >>
> >> - Go to Start, Run
> >> - Type "regedit"
> >> - Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\
> >>
> >> - Delete the MSNMessenger key
> >>
> >> - Restart Messenger
> >>
> >> You may need to re-install Messenger after deleting this key if Messenger
> >> fails to respond.
> >>
> >> But that should work for you.
> >>
> >> Please tell me how it goes.
> >>
> >> --
> >> Jonathan Yaniv
> >> Microsoft Windows Live Butterfly
> >>
> >>
> >> Visit the ButterflySays Blog at
> >> http://spaces.msn.com/ButterflySays/
> >> "kevsgirlalways" <> wrote in message
> >> news:B5C9792B-E681-48E5-BA59-...
> >> > any solution for this?
> >> >
> >> > "Jonathan Kay [MVP]" wrote:
> >> >
> >> >> Greetings,
> >> >>
> >> >> You're not the only one, this has been happening to a variety of people
> >> >> including myself. It
> >> >> is presently a "known issue".
> >> >>
> >> >> --
> >> >> Jonathan Kay
> >> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> >> >> Associate Expert
> >> >> http://www.microsoft.com/windowsxp/expertzone/
> >> >> Messenger Resources - http://messenger.jonathankay.com
> >> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >> You *must* contact me for redistribution rights.
> >> >> --
> >> >>
> >> >> "Diggity113" <> wrote in message
> >> >> news:B5F4B6A3-32A4-4246-B758-...
> >> >> > I've tried to add a few new contacts recently and their email addresses
> >> >> > just
> >> >> > show up in my offline contacts. I've been talking to them on the phone
> >> >> > while
> >> >> > I was online and they were online and we both just show up as offline.
> >> >> > I've
> >> >> > tryed downloading live again but it didn't fix it! Please help me!
> >> >> > --
> >> >> > Thank you!
> >> >>
> >> >>
> >>
> >>
> >>
>
>

Hi,

It is different in that it doesn't destroy your emoticons, winks or settings like what you're
describing does. But it would have the same effect.

The policies are under:
HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\ Policies

So if you remove the entire key, the policies go with it... and so does everything else.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"kevsgirlalways" <> wrote in message
news:9378E887-4C3D-496F-8488-...
> delete the policies key? u mean that's different from deleting the
> MSNMessenger key from HKEY_CURRENT_USER\Software\Microsoft\ ?
>
> thx.
>
>
>> Hi,
>>
>> Yes that works, but all you really needed to do was delete the Policies key (so you
>> wouldn't
>> delete all your emoticons and so on). Just to clarify for those searching for this
>> content.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "evlcee" <> wrote in message
>> news:BF43C5B8-D24A-48DC-A609-...
>> >I just wanted to let you know that this worked beautifully.
>> > First try. I didn't have to re-install.
>> > I signed out and back in and now ALL my online contacts are showing online.
>> >
>> > Thank you Jonathan.
>> >
>> > "Jonathan Yaniv" wrote:
>> >
>> >> Greetings,
>> >>
>> >> In fact there is. What you will need to do is the following.
>> >>
>> >> - Go to Start, Run
>> >> - Type "regedit"
>> >> - Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\
>> >>
>> >> - Delete the MSNMessenger key
>> >>
>> >> - Restart Messenger
>> >>
>> >> You may need to re-install Messenger after deleting this key if Messenger
>> >> fails to respond.
>> >>
>> >> But that should work for you.
>> >>
>> >> Please tell me how it goes.
>> >>
>> >> --
>> >> Jonathan Yaniv
>> >> Microsoft Windows Live Butterfly
>> >>
>> >>
>> >> Visit the ButterflySays Blog at
>> >> http://spaces.msn.com/ButterflySays/
>> >> "kevsgirlalways" <> wrote in message
>> >> news:B5C9792B-E681-48E5-BA59-...
>> >> > any solution for this?
>> >> >
>> >> > "Jonathan Kay [MVP]" wrote:
>> >> >
>> >> >> Greetings,
>> >> >>
>> >> >> You're not the only one, this has been happening to a variety of people
>> >> >> including myself. It
>> >> >> is presently a "known issue".
>> >> >>
>> >> >> --
>> >> >> Jonathan Kay
>> >> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> >> >> Associate Expert
>> >> >> http://www.microsoft.com/windowsxp/expertzone/
>> >> >> Messenger Resources - http://messenger.jonathankay.com
>> >> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> >> You *must* contact me for redistribution rights.
>> >> >> --
>> >> >>
>> >> >> "Diggity113" <> wrote in message
>> >> >> news:B5F4B6A3-32A4-4246-B758-...
>> >> >> > I've tried to add a few new contacts recently and their email addresses
>> >> >> > just
>> >> >> > show up in my offline contacts. I've been talking to them on the phone
>> >> >> > while
>> >> >> > I was online and they were online and we both just show up as offline.
>> >> >> > I've
>> >> >> > tryed downloading live again but it didn't fix it! Please help me!
>> >> >> > --
>> >> >> > Thank you!
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>

Hey Jonathan

This solution is better or just more wide? Because i run your solution (the
..reg) to fix the problem.
Should i use this too or it's just the same thing?

Tks,
Diego


"Jonathan Kay [MVP]" <> escreveu na mensagem
news:A998F250-3570-4100-A1A2-...
Hi,

Yes that works, but all you really needed to do was delete the Policies key
(so you wouldn't
delete all your emoticons and so on). Just to clarify for those searching
for this content.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"evlcee" <> wrote in message
news:BF43C5B8-D24A-48DC-A609-...
>I just wanted to let you know that this worked beautifully.
> First try. I didn't have to re-install.
> I signed out and back in and now ALL my online contacts are showing
> online.
>
> Thank you Jonathan.
>
> "Jonathan Yaniv" wrote:
>
>> Greetings,
>>
>> In fact there is. What you will need to do is the following.
>>
>> - Go to Start, Run
>> - Type "regedit"
>> - Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\
>>
>> - Delete the MSNMessenger key
>>
>> - Restart Messenger
>>
>> You may need to re-install Messenger after deleting this key if Messenger
>> fails to respond.
>>
>> But that should work for you.
>>
>> Please tell me how it goes.
>>
>> --
>> Jonathan Yaniv
>> Microsoft Windows Live Butterfly
>>
>>
>> Visit the ButterflySays Blog at
>> http://spaces.msn.com/ButterflySays/
>> "kevsgirlalways" <> wrote in
>> message
>> news:B5C9792B-E681-48E5-BA59-...
>> > any solution for this?
>> >
>> > "Jonathan Kay [MVP]" wrote:
>> >
>> >> Greetings,
>> >>
>> >> You're not the only one, this has been happening to a variety of
>> >> people
>> >> including myself. It
>> >> is presently a "known issue".
>> >>
>> >> --
>> >> Jonathan Kay
>> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> >> Associate Expert
>> >> http://www.microsoft.com/windowsxp/expertzone/
>> >> Messenger Resources - http://messenger.jonathankay.com
>> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> You *must* contact me for redistribution rights.
>> >> --
>> >>
>> >> "Diggity113" <> wrote in message
>> >> news:B5F4B6A3-32A4-4246-B758-...
>> >> > I've tried to add a few new contacts recently and their email
>> >> > addresses
>> >> > just
>> >> > show up in my offline contacts. I've been talking to them on the
>> >> > phone
>> >> > while
>> >> > I was online and they were online and we both just show up as
>> >> > offline.
>> >> > I've
>> >> > tryed downloading live again but it didn't fix it! Please help me!
>> >> > --
>> >> > Thank you!
>> >>
>> >>
>>
>>
>>