New Device - No Sync

I did not upgrade to 6.1. The phone is as it was purchased.

Thank you for the links. If I can get some time I'll go through the articles
to hopefully find a solution. (Meanwhile, things seem to be getting worse.)

"Kathleen Anderson" wrote:

> Did you upgrade to 6.1, or did the Omnia come with it already installed?
>
> If you do the following Google search,
> http://www.google.com/search?sourcei...esync+86000107
> you will see that a number of people (including me) are having the same
> problem.
>
> Apparently, Microsoft has released a fix for this to the OEMs, but it's up
> to the OEMs to release it to their customers. To the best of my knowledge,
> none have so far.
>
> --
>
> ~ Kathleen Anderson
> Microsoft MVP - FrontPage
>
>
>
> "John Ciccone" <> wrote in message
> news:E131C4D9-0DD4-4F66-B627-...
> > Hi Kathleen:
> >
> > Yes, Windows Mobile Professional 6.1.
> >
> > "Kathleen Anderson" wrote:
> >
> >> John:
> >> Is the Samsung Omnia running WM 6.1?
> >>
> >> --
> >>
> >> ~ Kathleen Anderson
> >> Microsoft MVP - FrontPage
> >
> >
>
>
>

So I deleted the partnership (again). Different set of errors. But the most
perplexing was saying that it could not sync one particular note. I deleted
that note... from both the device and the computer, and it STILL gave that
error.

I disconnected, rebooted, etc. etc. That error's gone. Now it's back to
saynig that I cannot connect to the network again.

Now it's also back to saying that there were problems syncing Notes. I
Resolve Items. It keeps coming back.

Another day of six hours of this and it's not even noon.

Ever see a grown man cry?

"Raj Pillai" wrote:

> Hi John,
>
> If you disable Notes synchronization, does it sync without the error code?

Todd. I can't thank you enough for you time (and sympathy).

As you've kind of alluded to, I've avoided the Exchange route not just
because of the additional cost, but because other apps and data on the device
require synchronization as well.

But also --- and I don't mind saying it anymore --- I've simply lost faith
in Microsoft over the past 2.5 years. A/S and WM as well as Vista devoured
way, way too much of my time, resources, peace of mind (and data). I just
don't think it has to be this way. Searching the net shows how rampant these
problems are. I'd have great trouble putting my name on it. (This from a
staunch MS supporter since 1989. We've been at this PC stuff for a long time
now. We should be much further ahead than this.) Frankly, it's what concerns
me about Mesh, your objective comments notwithstanding.

But yes, I am ready to give up. After yesterday's morning from hell I went
in to the office where Active Sync on the Vista machine decided, once again,
that it had never seen my device before. Spent an hour unplugging,
restarting, replugging, rebooting, deleting partnerships, establishing
partnerships...

I've come home to the XP machine where my "Attention is required". Notes is
a problem again, but it won't tell me what that problem actually is. It's a
terribly busy time for me right now, so it's hard to keep up with this or
move somewhere else. So if anyone can help with this and the other issues,
I'd be eternally grateful. I just want to get back to doing my work and
living my life. If there's no ability or desire to fix these issues, then at
least until I can explore alternatives like the ones kindly suggested here.

Thanks again, Todd.

"Todd Allcock" wrote:

> Ready to give up yet? ;-)
>
> I used to tear my hair out, (what little remains that is,) trying to fix
> sync problems with AS or WMDC, but I've become more pragmatic in my older
> years.
>
> There are three decent alternatives to desktop syncing that I've found.
>
> If your budget allows ($7-12US/month), a hosted Exchange account (from a
> myriad of companies like 1&1, Apptix, Mail2Web, etc.) will not only sync PIM
> data flawlessly, but keep any number of Outlook-using devices in sync, so
> your laptop, desktop, and Windows Mobile device are always in-sync and up to
> date. This doesn't sync notes, however- just mail, contacts, and calendar.
>
> If you're a cheapskate like I am, however, there are two free options, the
> second of which handles notes.
>
> First, Google has a new, albeit limited, sync service that syncs over EAS
> (Exchange Activesync), <http://www.google.com/mobile/winmo/sync.html>, so no
> additional software needs to be installed on the phone. It syncs your
> mobile with GMail contacts and calendar, then you can use a third party sync
> tool (Oggsync, gSyncIt, etc.) to sync Google Contacts and Calendar to your
> PCs. This doesn't handle tasks or notes, however.
>
> There is also a third-party sync alternative that accomplishes pretty much
> the same thing as Exchange, plus notes- SyncML, a sync solution designed for
> a variety of devices, smartphones, "dumb" phones, PCs, etc. Synthesis, a
> commercial SyncML product gets rave reviews, though I've personally been
> using an open-source variant called Funambol <http://www.funambol.com >
> since early last summer. You install their client software on the devices
> (and PCs) you intend to sync, and they all sync with a "Funambol" server-
> either a free one you can find online (www.scheduleworld.com or
> http://my.funambol.com, for example) or, if it offends your security
> sensibilities to store your data on somebody else's server, you can install
> the Funambol server software on your own PC and sync with your own PC acting
> as the server. An advantage of using your own PC as the server (besides the
> warm fuzzy feeling of security!) is that you can direct Funambol to sync a
> "Briefcase folder" between device and PC, thereby duplicating the "Files"
> sync function of desktop Activesync, which even Exchange doesn't do. (But
> there's an alternative for this as well: Live Mesh, from our good friends at
> Microsoft, which I'll expand upon below.)
>
> Funambol syncs with Outlook via a plug-in you install on the PC. I run
> Outlook on three PCs, my desktop and two laptops, so Funambol keeps them, as
> well as my WinMo devices, all in sync without the monthly fees of an
> Exchange service. For those who don't use Outlook, or use it grudgingly
> because it's the only thing that syncs with Windows Mobile, Funambol also
> has plug-ins for other PIM programs/services, like Yahoo contacts and
> Calendar, GMail contacts, Mozilla suite (Thunderbird, etc.).
>
> If you want to give it a spin, I suggest trying Funambol out with Mark
> Swanson's excellent, and free, http://www.scheduleworld.com server, (which
> is very stable, far more so than the eternally-in-beta my.funambol.com
> server which, to be fair, really exists primarily for people to try out
> Funambol) then "graduating" to installing the Funambol server software on
> your PC if you choose to.
>
> But, as a warning, to avoid duplicate contacts and calendar items, pick a
> device (either PC or mobile) that's fully up to date to be the server's
> first source for data, and delete all PIM data from the other PC(s)/mobile
> prior to syncing them to the server, otherwise the server might not
> recognize the different devices' data as identical, and will combine them,
> possibly creating duplicates of each item.
>
> An advantage of this over your current setup, is that that you can
> painlessly keep all three devices in sync automagically- your WinMo device
> and both PCs, and do it over-the-air, without the need to cradle the device.
> I just set the PCs' and mobiles' Funambol clients to sync every couple of
> hours, and everything stays up to date without my intervention. (If your
> phone is on a metered cellular data plan, you'll want to set it to "sync
> manually" so you choose when to sync, and only do it over WiFi. I'm on an
> unlimited cellular plan, so I just let 'er rip!)
>
> I was still using Activesync once in a blue moon to sync files, like Word
> and Excel documents with my device, but I haven't synced my PIM data
> directly to my PC since last August- it's all going through Funambol
> software via Scheduleworld, which, since it syncs over the Internet, is very
> convenient- I can stay up to date without having to plug the device into a
> PC, all without any monthly fees from a hosted Exchange provider!
>
> I've all but given up on Activesync completely now, even for file sync,
> thanks to Microsoft's Live Mesh beta. (http://www.mesh.com) I've installed
> the Live Mesh software on my PC and device, and sync my device's My
> Documents folder to the Mesh, so I don't even need Activesync/WMDC for file
> sync any longer. In addition, Live Mesh lets you sync any folder on the
> device you like, so my Storage Card's My Documents folder is backed up and
> synced as well- something I used to have to do manually, since AS/WMDC is
> 'hard wired" to only sync the My Documents folder (and it's subfolders) in
> mail memory.
>
> So, while setting up Funambol and Live Mesh will be a little work, one set
> up it works fairly smoothly. And it's probably a lot less work than banging
> your head against the wall trying to fix your sync problem. Besides- no one
> wants to see a grown man cry! ;-)
>
>
> "John Ciccone" <> wrote in message
> newsB88A4CA-C0E1-4F17-BE57-...
> > So I deleted the partnership (again). Different set of errors. But the
> > most
> > perplexing was saying that it could not sync one particular note. I
> > deleted
> > that note... from both the device and the computer, and it STILL gave that
> > error.
> >
> > I disconnected, rebooted, etc. etc. That error's gone. Now it's back to
> > saynig that I cannot connect to the network again.
> >
> > Now it's also back to saying that there were problems syncing Notes. I
> > Resolve Items. It keeps coming back.
> >
> > Another day of six hours of this and it's not even noon.
> >
> > Ever see a grown man cry?

PS: Todd, along the way, did you find you had to get over a reluctance to
rely on your internet connection for access to current data or email history?

I don't want to be the guy with the horse that won't buy a car, but I do
tend to keep coming back to this aversion to letting go of my info.

Cheers.

"Todd Allcock" wrote:

> Ready to give up yet? ;-)
>
> I used to tear my hair out, (what little remains that is,) trying to fix
> sync problems with AS or WMDC, but I've become more pragmatic in my older
> years.
>
> There are three decent alternatives to desktop syncing that I've found.
>
> If your budget allows ($7-12US/month), a hosted Exchange account (from a
> myriad of companies like 1&1, Apptix, Mail2Web, etc.) will not only sync PIM
> data flawlessly, but keep any number of Outlook-using devices in sync, so
> your laptop, desktop, and Windows Mobile device are always in-sync and up to
> date. This doesn't sync notes, however- just mail, contacts, and calendar.
>
> If you're a cheapskate like I am, however, there are two free options, the
> second of which handles notes.
>
> First, Google has a new, albeit limited, sync service that syncs over EAS
> (Exchange Activesync), <http://www.google.com/mobile/winmo/sync.html>, so no
> additional software needs to be installed on the phone. It syncs your
> mobile with GMail contacts and calendar, then you can use a third party sync
> tool (Oggsync, gSyncIt, etc.) to sync Google Contacts and Calendar to your
> PCs. This doesn't handle tasks or notes, however.
>
> There is also a third-party sync alternative that accomplishes pretty much
> the same thing as Exchange, plus notes- SyncML, a sync solution designed for
> a variety of devices, smartphones, "dumb" phones, PCs, etc. Synthesis, a
> commercial SyncML product gets rave reviews, though I've personally been
> using an open-source variant called Funambol <http://www.funambol.com >
> since early last summer. You install their client software on the devices
> (and PCs) you intend to sync, and they all sync with a "Funambol" server-
> either a free one you can find online (www.scheduleworld.com or
> http://my.funambol.com, for example) or, if it offends your security
> sensibilities to store your data on somebody else's server, you can install
> the Funambol server software on your own PC and sync with your own PC acting
> as the server. An advantage of using your own PC as the server (besides the
> warm fuzzy feeling of security!) is that you can direct Funambol to sync a
> "Briefcase folder" between device and PC, thereby duplicating the "Files"
> sync function of desktop Activesync, which even Exchange doesn't do. (But
> there's an alternative for this as well: Live Mesh, from our good friends at
> Microsoft, which I'll expand upon below.)
>
> Funambol syncs with Outlook via a plug-in you install on the PC. I run
> Outlook on three PCs, my desktop and two laptops, so Funambol keeps them, as
> well as my WinMo devices, all in sync without the monthly fees of an
> Exchange service. For those who don't use Outlook, or use it grudgingly
> because it's the only thing that syncs with Windows Mobile, Funambol also
> has plug-ins for other PIM programs/services, like Yahoo contacts and
> Calendar, GMail contacts, Mozilla suite (Thunderbird, etc.).
>
> If you want to give it a spin, I suggest trying Funambol out with Mark
> Swanson's excellent, and free, http://www.scheduleworld.com server, (which
> is very stable, far more so than the eternally-in-beta my.funambol.com
> server which, to be fair, really exists primarily for people to try out
> Funambol) then "graduating" to installing the Funambol server software on
> your PC if you choose to.
>
> But, as a warning, to avoid duplicate contacts and calendar items, pick a
> device (either PC or mobile) that's fully up to date to be the server's
> first source for data, and delete all PIM data from the other PC(s)/mobile
> prior to syncing them to the server, otherwise the server might not
> recognize the different devices' data as identical, and will combine them,
> possibly creating duplicates of each item.
>
> An advantage of this over your current setup, is that that you can
> painlessly keep all three devices in sync automagically- your WinMo device
> and both PCs, and do it over-the-air, without the need to cradle the device.
> I just set the PCs' and mobiles' Funambol clients to sync every couple of
> hours, and everything stays up to date without my intervention. (If your
> phone is on a metered cellular data plan, you'll want to set it to "sync
> manually" so you choose when to sync, and only do it over WiFi. I'm on an
> unlimited cellular plan, so I just let 'er rip!)
>
> I was still using Activesync once in a blue moon to sync files, like Word
> and Excel documents with my device, but I haven't synced my PIM data
> directly to my PC since last August- it's all going through Funambol
> software via Scheduleworld, which, since it syncs over the Internet, is very
> convenient- I can stay up to date without having to plug the device into a
> PC, all without any monthly fees from a hosted Exchange provider!
>
> I've all but given up on Activesync completely now, even for file sync,
> thanks to Microsoft's Live Mesh beta. (http://www.mesh.com) I've installed
> the Live Mesh software on my PC and device, and sync my device's My
> Documents folder to the Mesh, so I don't even need Activesync/WMDC for file
> sync any longer. In addition, Live Mesh lets you sync any folder on the
> device you like, so my Storage Card's My Documents folder is backed up and
> synced as well- something I used to have to do manually, since AS/WMDC is
> 'hard wired" to only sync the My Documents folder (and it's subfolders) in
> mail memory.
>
> So, while setting up Funambol and Live Mesh will be a little work, one set
> up it works fairly smoothly. And it's probably a lot less work than banging
> your head against the wall trying to fix your sync problem. Besides- no one
> wants to see a grown man cry! ;-)
>
>
> "John Ciccone" <> wrote in message
> newsB88A4CA-C0E1-4F17-BE57-...
> > So I deleted the partnership (again). Different set of errors. But the
> > most
> > perplexing was saying that it could not sync one particular note. I
> > deleted
> > that note... from both the device and the computer, and it STILL gave that
> > error.
> >
> > I disconnected, rebooted, etc. etc. That error's gone. Now it's back to
> > saynig that I cannot connect to the network again.
> >
> > Now it's also back to saying that there were problems syncing Notes. I
> > Resolve Items. It keeps coming back.
> >
> > Another day of six hours of this and it's not even noon.
> >
> > Ever see a grown man cry?
> >
> > "Raj Pillai" wrote:
> >
> >> Hi John,
> >>
> >> If you disable Notes synchronization, does it sync without the error
> >> code?
> >
>
>

Thank you, Todd. I am now informed *and* hopeful! Though I confess I struggle
with the concept of no resources at MS for WinMo. Perhaps I should focus on
allocation and prioritization of resources. Because we all know there's a
whole lotta resources available. Just my rotten luck it's not going where I
very much need it. And rotten luck that others don't share my simple
philosophy of 'if I can't do it right, I'm not going to do it at all'.

All that said, I find myself in worse shape than ever this morning A/S (if I
could only get it stable long enough to get back to work, life and expoloring
those other solutions you mentione!). I should probably post it separately.

Cheers, Todd!

"Todd Allcock" wrote:

>
> "John Ciccone" <> wrote in message
> news:15BD8FD9-9EBA-4541-96EB-...
> > Todd. I can't thank you enough for you time (and sympathy).
> >
> > As you've kind of alluded to, I've avoided the Exchange route not just
> > because of the additional cost, but because other apps and data on the
> > device
> > require synchronization as well.
>
> Even before using Live Mesh, I found syncronization of files worked ok, if
> you didn't sync PIM data (contacts, calendar, notes, etc.) so using AS was
> far less of a hardship once I moved PIM sync to Funambol.
>
> > But also --- and I don't mind saying it anymore --- I've simply lost faith
> > in Microsoft over the past 2.5 years. A/S and WM as well as Vista devoured
> > way, way too much of my time, resources, peace of mind (and data). I just
> > don't think it has to be this way. Searching the net shows how rampant
> > these
> > problems are. I'd have great trouble putting my name on it. (This from a
> > staunch MS supporter since 1989. We've been at this PC stuff for a long
> > time
> > now. We should be much further ahead than this.) Frankly, it's what
> > concerns
> > me about Mesh, your objective comments notwithstanding.
>
> To be fair, Microsoft is a large company with lots of little pieces. I
> think the WinMo guys just haven't had the resources to build a terrific sync
> product, since the focus has mostly been on enterprise customers and
> Exchange, which works virtually flawlessly. I joke Exchange is as good as
> Activesync/WMDC isn't!
>
> I think the "heat" has been turned up recently due to the iPhone and
> Google's Android, as well as RIM's continued success courting consumers as
> well as business, and predict we'll see good things from WinMo as time goes
> on. Too much is on the line for Microsoft to let Windows Mobile languish as
> a niche product, particularly if the mobile phone seems to be on the verge
> of replacing the PC in emerging markets as a primary internet device, as
> trends in the third world seem to indicate. And, as Live Mesh, Skydrive,
> Office Live, and the new "My Phone" services seem to prove, Microsoft is
> serious about the future, where it's going to be more about access to your
> data, than what device(s) you actually use to access it.
>
> I even subscribe to Mozy, a backup service that offers you unlimited storage
> space for online backups of your PC's hard drives for $5/month. I use it
> primarily to backup the 100+ GB of digital photos my wife and I have of our
> kids. (In addition to the backups on a USB external drive, and DVD-Rs, of
> course! But Mozy is my primary "off site" backup if the house catches fire,
> or whatever.) I jokingly call Mozy "life insurance." My wife'd forgive me
> if we lost our tax returns, Word/Excel documents, etc. but if the digital
> photos ever went up in a puff of acrid smoke, she'd kill me!
>
>
> > But yes, I am ready to give up. After yesterday's morning from hell I went
> > in to the office where Active Sync on the Vista machine decided, once
> > again,
> > that it had never seen my device before. Spent an hour unplugging,
> > restarting, replugging, rebooting, deleting partnerships, establishing
> > partnerships...
> >
> > I've come home to the XP machine where my "Attention is required". Notes
> > is
> > a problem again, but it won't tell me what that problem actually is. It's
> > a
> > terribly busy time for me right now, so it's hard to keep up with this or
> > move somewhere else. So if anyone can help with this and the other issues,
> > I'd be eternally grateful. I just want to get back to doing my work and
> > living my life. If there's no ability or desire to fix these issues, then
> > at
> > least until I can explore alternatives like the ones kindly suggested
> > here.
> >
> > Thanks again, Todd.
>
>
> No problem. I really suggest giving Funambol a try, presuming you're
> allowed to add the Outlook plug-in to the work PC.
>
>
> > PS: Todd, along the way, did you find you had to get over a reluctance to
> > rely on your internet connection for access to current data or email
> > history?
>
>
> Not at all- I looked at it this way: cable/bluetooth sync requires proximity
> to the PCs, so an internet-based solution frees you to sync anywhere
> anytime, as well as have a "cloud" backup of all important data. If my
> device crashes while on a trip, I don't need access to my PC or even a
> recent backup file. I simply reenter the server settings, and watch all of
> my PIM data download to the device. With Live Mesh, I even have a folder of
> my important installed programs' .cab files, so I can reinstall my programs
> from anywhere there's connectivity. Keep in mind Live Mesh allows local
> storage on multiple devices, so the data isn't only in the cloud- my Live
> Mesh folders are also synced to my PC, just like the device's My Documents
> folder would be with Activesync. If MS' Mesh server goes down, I still have
> the files on both the device and PC(s).
>
>
> > I don't want to be the guy with the horse that won't buy a car, but I do
> > tend to keep coming back to this aversion to letting go of my info.
>
>
> I wouldn't call it "letting go" as much as a "secure off-site backup"! ;-)
>
> Again, the data would still be on your device and your PCs, as well as
> safely tucked away elsewhere "just in case."
>
> Apparently, I've become such a "cloud" fan I'm starting to hate sunny days!
>
>
>
>
>

"Todd Allcock" wrote:

> Microsoft is a company like any other. They put resources where they
> feel they're needed, I presume. (Note, despite having received a Mobile
> Devices MVP award for my participation here, I certainly don't claim to
> have any special insight in MS' inner workings- I prefer to believe the
> WinMo team lacked resources rather than lacked competence, simply because
> my experiences with MS products as a whole over the years, including with
> Windows Mobile, has been good. Even as flakey as Activesync has been at
> times over the years, not until recently, with WM5/6, AS4.5"/WMDC, has it
> seemed to fall apart at the seams, at least comparatively.

>> Just my rotten luck it's not going where I
>> very much need it. And rotten luck that others don't share my simple
>> philosophy of 'if I can't do it right, I'm not going to do it at all'.


> That's a great philosophy, except when you're working under a deadline!

:-) We'll agree to disagree. A deadline to me is just another factor to
contend with in getting a job done... like ensuring you have enough erasers.
(Remember erasers?)

And I don't want to distract from your important point about competency of
technicians. They could be innocent bystanders. Perhaps this line of thought
instead addresses the competency of those who set and agree to those
deadlines, and their superiors who allow them to do so.

> WMDC 6.0, for example, was pretty flakey, but that might have been
> because it had to be released simultaneously with Vista, whether "ready"
> or not, or else there'd have been no sync solution for Vista. (Insert
> your own joke here!)

I'm even further from the inside workings, but even when we say "People are
human, things go wrong despite the best of plans, and as such deadlines are
missed." it seems to be a bit overused as an excuse. If the deadline trouble
was attributable to the Vista release... sheesh... how long ago was Vista
released? Nearly three (3) years ago? All I know is I'm still sitting here
having killed yet another 2 hours of yet another morning. Trying to simply
use the stuff.

Apologies for dragging this off on another tangent. I've just been cranky
about the general state of tech affairs lately. Hey! Maybe I'm jealous. I
could never sleep (even if people let me get away with) being responsible for
this level of problems. Broadcast programming, film and television
production, live stage and entertainment are areas that I work in. I do know
deadlines (and I have no central nervous system left to prove it). If
deadlines are missed, and/or if quality is poor, you'd know it. By the sounds
of rolling heads and flipping of help wanted pages.

Thanks again for your help and opinions!

During numerous sync attempts with the above mentioned problems, I
periodically (3 times in the past couple of weeks) get the dlg box:

------------------------------
"Combine or Replace

The following information type on your mobile device has items that have not
been synchronized with this computer before. (Oh, really?)

Information Type: Notes

- Combine the itms on my device with the items on this computers.

- Replace the items on my device with the items on this computer.

- Do not synchronize this information type at this time"

------------------------------

I can't think of anything done differently to suddenly get this msg, but
more frightening is that none of the choices given are applicable. I DO know
that the last successful sync was at my office (I'm now at home). So what I
SHOULD be doing is 'Replace the items on this computer with the items on my
device'.

Very, very, very grateful for any help. At all.

I just let it replace items on my device since I had no actually relevant
choice.

Now I get an error message for every single note as it tries going through
the sync process:

---------------------------
Microsoft Outlook
---------------------------
Cannot synchronize '(contents of the note listed here)'with the device. It
may be in use or you may not have enough device memory.
---------------------------

There is no trouble with amount of device memory.

Have to hit OK as it goes through each note. It's now telling me that 15
(out of >100) notes are "Unresolved". I keep clicking "Resolve Items", and
keep ending up at the same place.

I used scanpst a few days ago.

I've, once again, exported all notes and deleted them from both the desktop
and the device. I'm still getting the error on those 15 notes, even though
there are NO notes on the desktop or the device.

I've again unplugged and replugged the device. Now I'm back to the error:

---------------------------
Microsoft Outlook
---------------------------
Synchronization cannot be started because you are not able to log on to the
network and access information. Restart your desktop computer and
synchronize again. If the problem persists, contact your network
administrator.
---------------------------

I click OK, and it syncs anyway.

This is the Win XP SP3 computer with A/S 4.5

I still have "Attention Required" for Notes, even though there are NO notes
anywhere.

I have imported the exported Notes. Still "Attention Required".

Would be even more grateful for help or guidance.

And now, for the piece de resistance... yes, you guessed it, I'm now at the
office where I've just spent 1.5 hours unable to sync. "support code
0x85010014" is the most information i can glean from the device. A.S on the
computer says nothing except that there's been an "error".

I've done the usual. Disconnect, connect, reboot, restart, delete
partnership, create partnerships, etc.

Nothing.

Please. I'm begging now. Can anyone please stop the madness?

"John Ciccone" wrote:

> I just let it replace items on my device since I had no actually relevant
> choice.
>
> Now I get an error message for every single note as it tries going through
> the sync process:
>
> ---------------------------
> Microsoft Outlook
> ---------------------------
> Cannot synchronize '(contents of the note listed here)'with the device. It
> may be in use or you may not have enough device memory.
> ---------------------------
>
> There is no trouble with amount of device memory.
>
> Have to hit OK as it goes through each note. It's now telling me that 15
> (out of >100) notes are "Unresolved". I keep clicking "Resolve Items", and
> keep ending up at the same place.
>
> I used scanpst a few days ago.
>
> I've, once again, exported all notes and deleted them from both the desktop
> and the device. I'm still getting the error on those 15 notes, even though
> there are NO notes on the desktop or the device.
>
> I've again unplugged and replugged the device. Now I'm back to the error:
>
> ---------------------------
> Microsoft Outlook
> ---------------------------
> Synchronization cannot be started because you are not able to log on to the
> network and access information. Restart your desktop computer and
> synchronize again. If the problem persists, contact your network
> administrator.
> ---------------------------
>
> I click OK, and it syncs anyway.
>
> This is the Win XP SP3 computer with A/S 4.5
>
> I still have "Attention Required" for Notes, even though there are NO notes
> anywhere.
>
> I have imported the exported Notes. Still "Attention Required".
>
> Would be even more grateful for help or guidance.

So... stoopid guy question here:

Does Outlook (2003) have to be running in order to sync? If so, I've never
known this to be the case. In fact I'm certain that it has synchronized many
times over the past without Outlook running.

Another hour of the requisite plus disabling antivirus etc. via msconfig and
nothing worked. Until I ran Outlook. Now it syncs.

"John Ciccone" wrote:

> And now, for the piece de resistance... yes, you guessed it, I'm now at the
> office where I've just spent 1.5 hours unable to sync. "support code
> 0x85010014" is the most information i can glean from the device. A.S on the
> computer says nothing except that there's been an "error".
>
> I've done the usual. Disconnect, connect, reboot, restart, delete
> partnership, create partnerships, etc.
>
> Nothing.
>
> Please. I'm begging now. Can anyone please stop the madness?
>
> "John Ciccone" wrote:
>
> > I just let it replace items on my device since I had no actually relevant
> > choice.
> >
> > Now I get an error message for every single note as it tries going through
> > the sync process:
> >
> > ---------------------------
> > Microsoft Outlook
> > ---------------------------
> > Cannot synchronize '(contents of the note listed here)'with the device. It
> > may be in use or you may not have enough device memory.
> > ---------------------------
> >
> > There is no trouble with amount of device memory.
> >
> > Have to hit OK as it goes through each note. It's now telling me that 15
> > (out of >100) notes are "Unresolved". I keep clicking "Resolve Items", and
> > keep ending up at the same place.
> >
> > I used scanpst a few days ago.
> >
> > I've, once again, exported all notes and deleted them from both the desktop
> > and the device. I'm still getting the error on those 15 notes, even though
> > there are NO notes on the desktop or the device.
> >
> > I've again unplugged and replugged the device. Now I'm back to the error:
> >
> > ---------------------------
> > Microsoft Outlook
> > ---------------------------
> > Synchronization cannot be started because you are not able to log on to the
> > network and access information. Restart your desktop computer and
> > synchronize again. If the problem persists, contact your network
> > administrator.
> > ---------------------------
> >
> > I click OK, and it syncs anyway.
> >
> > This is the Win XP SP3 computer with A/S 4.5
> >
> > I still have "Attention Required" for Notes, even though there are NO notes
> > anywhere.
> >
> > I have imported the exported Notes. Still "Attention Required".
> >
> > Would be even more grateful for help or guidance.