new Microsoft update won't install

My computer is set to automatically update, yet it hasn't updated since
November. When I try to manually update, I get the message that the latest
update software is not installed, and an offer to install and register the
software. I select that option and the software is installed. Then, I try to
use update and I get the same message and offer to install. I can do this
over and over, but the new software is apparently never installed. Anyone got
any answers for this one?

how did you get the update to install.its error code 0x80242006

"Kenkeast" wrote:

> My computer is set to automatically update, yet it hasn't updated since
> November. When I try to manually update, I get the message that the latest
> update software is not installed, and an offer to install and register the
> software. I select that option and the software is installed. Then, I try to
> use update and I get the same message and offer to install. I can do this
> over and over, but the new software is apparently never installed. Anyone got
> any answers for this one?

"Kenkeast" wrote:

> My computer is set to automatically update, yet it hasn't updated since
> November. When I try to manually update, I get the message that the latest
> update software is not installed, and an offer to install and register the
> software. I select that option and the software is installed. Then, I try to
> use update and I get the same message and offer to install. I can do this
> over and over, but the new software is apparently never installed. Anyone got
> any answers for this one?

Post the complete error message, please.

Is Norton AntiVirus installed? Was a Norton application ever installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Kenkeast wrote:
> My computer is set to automatically update, yet it hasn't updated since
> November. When I try to manually update, I get the message that the latest
> update software is not installed, and an offer to install and register the
> software. I select that option and the software is installed. Then, I try
> to use update and I get the same message and offer to install. I can do
> this over and over, but the new software is apparently never installed.
> Anyone got any answers for this one?

I am having the same problem and yes I have Norton installed. The error I
get is: " The website has encontered a problem and cannot display the page
you are trying to view. The options provided below might help you solve the
problem."

It has 3 links, one to the forum. I have gone through all the suggestion
at the MS site and none have worked. For instance checking my date and time,
under the advance tab on tools\internet options I checked SSL and so on. I
would appreciate any help. My last automatic update was May 16th.

David

"PA Bear" wrote:

> Post the complete error message, please.
>
> Is Norton AntiVirus installed? Was a Norton application ever installed?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
>
> Kenkeast wrote:
> > My computer is set to automatically update, yet it hasn't updated since
> > November. When I try to manually update, I get the message that the latest
> > update software is not installed, and an offer to install and register the
> > software. I select that option and the software is installed. Then, I try
> > to use update and I get the same message and offer to install. I can do
> > this over and over, but the new software is apparently never installed.
> > Anyone got any answers for this one?
>
>

Please begin your own, new thread, David. Thanks.

David wrote:
> I am having the same problem and yes I have Norton installed. The error
> I get is: " The website has encontered a problem and cannot display the
> page you are trying to view. The options provided below might help you
> solve the problem."
>
> It has 3 links, one to the forum. I have gone through all the suggestion
> at the MS site and none have worked. For instance checking my date and
> time, under the advance tab on tools\internet options I checked SSL and
> so on. I would appreciate any help. My last automatic update was May
> 16th.
>
> David
>
> "PA Bear" wrote:
>
> > Post the complete error message, please.
> >
> > Is Norton AntiVirus installed? Was a Norton application ever installed?
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> >
> > Kenkeast wrote:
> > > My computer is set to automatically update, yet it hasn't updated
> > > since November. When I try to manually update, I get the message that
> > > the latest update software is not installed, and an offer to install
> > > and register the software. I select that option and the software is
> > > installed. Then, I try to use update and I get the same message and
> > > offer to install. I can do this over and over, but the new software
> > > is apparently never installed. Anyone got any answers for this one?

hoops <> wrote:

> how did you get the update to install.its error code 0x80242006

If you are referring to update 905474, then please download and install:

http://www.download.windowsupdate.co...d496154544.exe

Then reboot Windows. Does this solve your problem?

--
Robin Walker [MVP Networking]

I gave that a try, but it still didn't fix the problem, but thanks anyway.

"Robin Walker [MVP]" wrote:

> hoops <> wrote:
>
> > how did you get the update to install.its error code 0x80242006
>
> If you are referring to update 905474, then please download and install:
>
> http://www.download.windowsupdate.co...d496154544.exe
>
> Then reboot Windows. Does this solve your problem?
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

No, I've never installed any Norton software on this computer.

"PA Bear" wrote:

> Post the complete error message, please.
>
> Is Norton AntiVirus installed? Was a Norton application ever installed?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
>
> Kenkeast wrote:
> > My computer is set to automatically update, yet it hasn't updated since
> > November. When I try to manually update, I get the message that the latest
> > update software is not installed, and an offer to install and register the
> > software. I select that option and the software is installed. Then, I try
> > to use update and I get the same message and offer to install. I can do
> > this over and over, but the new software is apparently never installed.
> > Anyone got any answers for this one?
>
>

Kenkeast <> wrote:

> I gave that a try, but it still didn't fix the problem, but thanks
> anyway.

Specifically which update is it that is not installing? Give the KB number
of the update.

Then go to the Windows Update web site, click on the History link, locate
the failed update, and click on the red cross in the Status column. This
will give a popup with a diagnostic error code. Please post that
information.

--
Robin Walker [MVP Networking]