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New Program Installations Freeze

 
 
scwood9615
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      03-11-2008
Most new applications that I try to install through Vista go through the
initial steps of installation, but then when it gets to the point of actually
installing the files and the progress bar displays...nothing happens. The
installation simply freezes. This is not a Vista compatibility issue. This
has happened with many programs that are supposed to be Vista compatible. The
latest example would be the Windows Live Messenger. It goes through the
license agreement part and then when I get to the actual installation part,
it freezes. No progress is ever indicated on the progress bar and nothing
happens. Any clues?

Thanks!
 
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Ronnie Vernon MVP
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      03-11-2008
Open the Services component in Administrative Tools.

Make sure that the Windows Installer Service and the Windows Modules
Installer are both enabled and set to either Automatic or Manual, if you
make changes, be sure to start both services and try to install one of the
programs.

If this doesn't fix the problem, try using System Restore to go back to a
time before the problem appeared.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"scwood9615" <> wrote in message
news:F81D4617-148C-4E47-9AF2-...
> Most new applications that I try to install through Vista go through the
> initial steps of installation, but then when it gets to the point of
> actually
> installing the files and the progress bar displays...nothing happens. The
> installation simply freezes. This is not a Vista compatibility issue. This
> has happened with many programs that are supposed to be Vista compatible.
> The
> latest example would be the Windows Live Messenger. It goes through the
> license agreement part and then when I get to the actual installation
> part,
> it freezes. No progress is ever indicated on the progress bar and nothing
> happens. Any clues?
>
> Thanks!


 
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scwood9615
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      03-15-2008
Thanks, Ronnie. When I viewd the services I indeed found that Windows
Installer and Windows Modules Installer were not started. I started them and
thought that would solve it. But then I tried to intall Messenger again and
the same thing happened. As for the System Restore option, I don't think
there was ever a point where this was working properly, and even if there
was, when I try to launch the System Restore wizard, nothing happens. When I
retry running it, it says that the wizard is already running, but nothing is
there.

Any other thoughts?

Thanks!

"Ronnie Vernon MVP" wrote:

> Open the Services component in Administrative Tools.
>
> Make sure that the Windows Installer Service and the Windows Modules
> Installer are both enabled and set to either Automatic or Manual, if you
> make changes, be sure to start both services and try to install one of the
> programs.
>
> If this doesn't fix the problem, try using System Restore to go back to a
> time before the problem appeared.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "scwood9615" <> wrote in message
> news:F81D4617-148C-4E47-9AF2-...
> > Most new applications that I try to install through Vista go through the
> > initial steps of installation, but then when it gets to the point of
> > actually
> > installing the files and the progress bar displays...nothing happens. The
> > installation simply freezes. This is not a Vista compatibility issue. This
> > has happened with many programs that are supposed to be Vista compatible.
> > The
> > latest example would be the Windows Live Messenger. It goes through the
> > license agreement part and then when I get to the actual installation
> > part,
> > it freezes. No progress is ever indicated on the progress bar and nothing
> > happens. Any clues?
> >
> > Thanks!

>

 
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