New program won't run

I just downloaded my quicktax 2007 program to do my income tax (as i have
done each year for a number of years) however, this year I have vista and the
program although installed will not launch. I have tried running it as
administrator but no difference. Everytime I try I get the following message

Problem Event Name: APPCRASH

Application Name: qt2007.exe

Application Version: 1792.273.0.1019

Application Timestamp: 47604604

Fault Module Name: ic2007xa.dll

Fault Module Version: 1.10.0.0

Fault Module Timestamp: 4665bfd6

Exception Code: c0000005

Exception Offset: 000a1520

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 4105

Additional Information 1: 421b

Additional Information 2: e016868935378144539531cf3df3cf5e

Additional Information 3: e039

Additional Information 4: 350f804e0010cd9f4a6f9c0579a93734

Can anybody offer any suggestions?

Did you run the install as an administrator?
If not try it.

--

Steve Easton



"Bryce O''Connor" <> wrote in message
news:A807421E-703F-40D1-98FE-...
>I just downloaded my quicktax 2007 program to do my income tax (as i have
> done each year for a number of years) however, this year I have vista and the
> program although installed will not launch. I have tried running it as
> administrator but no difference. Everytime I try I get the following message
>
> Problem Event Name: APPCRASH
>
> Application Name: qt2007.exe
>
> Application Version: 1792.273.0.1019
>
> Application Timestamp: 47604604
>
> Fault Module Name: ic2007xa.dll
>
> Fault Module Version: 1.10.0.0
>
> Fault Module Timestamp: 4665bfd6
>
> Exception Code: c0000005
>
> Exception Offset: 000a1520
>
> OS Version: 6.0.6000.2.0.0.768.3
>
> Locale ID: 4105
>
> Additional Information 1: 421b
>
> Additional Information 2: e016868935378144539531cf3df3cf5e
>
> Additional Information 3: e039
>
> Additional Information 4: 350f804e0010cd9f4a6f9c0579a93734
>
> Can anybody offer any suggestions?
>
>

Bryce O''Connor wrote:
> I just downloaded my quicktax 2007 program to do my income tax (as i have
> done each year for a number of years) however, this year I have vista and the
> program although installed will not launch. I have tried running it as
> administrator but no difference. Everytime I try I get the following message
>
> Problem Event Name: APPCRASH
>
> Application Name: qt2007.exe
>
> Application Version: 1792.273.0.1019
>
> Application Timestamp: 47604604
>
> Fault Module Name: ic2007xa.dll
>
> Fault Module Version: 1.10.0.0
>
> Fault Module Timestamp: 4665bfd6
>
> Exception Code: c0000005
>
> Exception Offset: 000a1520
>
> OS Version: 6.0.6000.2.0.0.768.3
>
> Locale ID: 4105
>
> Additional Information 1: 421b
>
> Additional Information 2: e016868935378144539531cf3df3cf5e
>
> Additional Information 3: e039
>
> Additional Information 4: 350f804e0010cd9f4a6f9c0579a93734
>
> Can anybody offer any suggestions?
>
>

Quicktax 2007 is compatible with Vista according to the website. I
would call or email the companies tech support for help.

I would uninstall it, reboot and start the installer with the 'run as admin'
rights.
I would also make sure to install it outside the default 'program files'
folder as Vista has a problem with programs that try to write their data
there.

--
A Professional Amateur...If anyone knew it all, none of would be here!

Change Alpha to Numeric to reply
"Bryce O''Connor" <> wrote in message
news:A807421E-703F-40D1-98FE-...
>I just downloaded my quicktax 2007 program to do my income tax (as i have
> done each year for a number of years) however, this year I have vista and
> the
> program although installed will not launch. I have tried running it as
> administrator but no difference. Everytime I try I get the following
> message
>
> Problem Event Name: APPCRASH
>
> Application Name: qt2007.exe
>
> Application Version: 1792.273.0.1019
>
> Application Timestamp: 47604604
>
> Fault Module Name: ic2007xa.dll
>
> Fault Module Version: 1.10.0.0
>
> Fault Module Timestamp: 4665bfd6
>
> Exception Code: c0000005
>
> Exception Offset: 000a1520
>
> OS Version: 6.0.6000.2.0.0.768.3
>
> Locale ID: 4105
>
> Additional Information 1: 421b
>
> Additional Information 2: e016868935378144539531cf3df3cf5e
>
> Additional Information 3: e039
>
> Additional Information 4: 350f804e0010cd9f4a6f9c0579a93734
>
> Can anybody offer any suggestions?
>
>

Try this: Run it as administrator AND install it in the Documents folder
instead of the Program Files folder.

"Bryce O''Connor" <> wrote in message
news:A807421E-703F-40D1-98FE-...
>I just downloaded my quicktax 2007 program to do my income tax (as i have
> done each year for a number of years) however, this year I have vista and
> the
> program although installed will not launch. I have tried running it as
> administrator but no difference. Everytime I try I get the following
> message
>
> Problem Event Name: APPCRASH
>
> Application Name: qt2007.exe
>
> Application Version: 1792.273.0.1019
>
> Application Timestamp: 47604604
>
> Fault Module Name: ic2007xa.dll
>
> Fault Module Version: 1.10.0.0
>
> Fault Module Timestamp: 4665bfd6
>
> Exception Code: c0000005
>
> Exception Offset: 000a1520
>
> OS Version: 6.0.6000.2.0.0.768.3
>
> Locale ID: 4105
>
> Additional Information 1: 421b
>
> Additional Information 2: e016868935378144539531cf3df3cf5e
>
> Additional Information 3: e039
>
> Additional Information 4: 350f804e0010cd9f4a6f9c0579a93734
>
> Can anybody offer any suggestions?
>
>