No audio device after latest Widows Update

After allowing an Automatic Windows XP update, my onboard sound devices
(SoundMax Digital Integrated Audio) disappeared. My motherboard is an ASUS
P4S800D-E Deluxe socket 478 board.
In device manager, the integrated sound card is there and "Working properly"
Selecting properties, then the properties tab, shows Audio devices, Midi
devices, and Mixer devices.
Each of these states "the driver is enabled but has not been started." I am
currently using SoundMAX Audio Driver version 5.12.01.3665, which is the
latest driver shown on the ASUS website. I have tried starting each device
under Component Services with no luck.. I have also tried doing a system
restore to the last known working setting and also no luck. Lastly I have
tried searching for and trying other drivers without any luck.

Have you tried to rollback the driver to a later version?
Open Device Manager
Click + next to device
Right click on Device
Click on Properties
Click on Driver Tab
Click on Rollback Driver
Click Ok
--
Gistcheckin


"JoeS." wrote:

> After allowing an Automatic Windows XP update, my onboard sound devices
> (SoundMax Digital Integrated Audio) disappeared. My motherboard is an ASUS
> P4S800D-E Deluxe socket 478 board.
> In device manager, the integrated sound card is there and "Working properly"
> Selecting properties, then the properties tab, shows Audio devices, Midi
> devices, and Mixer devices.
> Each of these states "the driver is enabled but has not been started." I am
> currently using SoundMAX Audio Driver version 5.12.01.3665, which is the
> latest driver shown on the ASUS website. I have tried starting each device
> under Component Services with no luck.. I have also tried doing a system
> restore to the last known working setting and also no luck. Lastly I have
> tried searching for and trying other drivers without any luck.

Hi there,

You should always check what you are downloading/installing from Windows
Update and never take any driver updates.

If a driver is needed, meaning if the hardware is not functioning properly
than go to the manufacturers website and get the right driver for your
device there.

Remember: if it ain't broke: do NOT try to "FIX" it thinking wrongly that
newer must be better.

If your hardware is working fine: leave it be working fine

What do you mean by: I have also tried doing a system restore to the last
known working setting ?

Did you press F8 during boot and have chosen last known goodconfiguration or
did you try to restore the system in safe mode prior to a point where the
problem occured?

Best regards,
Michel Denie




"JoeS." <> wrote in message
news:86184CCC-3849-452F-A291-...
> After allowing an Automatic Windows XP update, my onboard sound devices
> (SoundMax Digital Integrated Audio) disappeared. My motherboard is an
> ASUS
> P4S800D-E Deluxe socket 478 board.
> In device manager, the integrated sound card is there and "Working
> properly"
> Selecting properties, then the properties tab, shows Audio devices, Midi
> devices, and Mixer devices.
> Each of these states "the driver is enabled but has not been started." I
> am
> currently using SoundMAX Audio Driver version 5.12.01.3665, which is the
> latest driver shown on the ASUS website. I have tried starting each
> device
> under Component Services with no luck.. I have also tried doing a system
> restore to the last known working setting and also no luck. Lastly I have
> tried searching for and trying other drivers without any luck.

There is no driver to roll back to. This is the only driver provided in the
last 3 years.

"Gistcheckin" wrote:

> Have you tried to rollback the driver to a later version?
> Open Device Manager
> Click + next to device
> Right click on Device
> Click on Properties
> Click on Driver Tab
> Click on Rollback Driver
> Click Ok
> --
> Gistcheckin
>
>
> "JoeS." wrote:
>
> > After allowing an Automatic Windows XP update, my onboard sound devices
> > (SoundMax Digital Integrated Audio) disappeared. My motherboard is an ASUS
> > P4S800D-E Deluxe socket 478 board.
> > In device manager, the integrated sound card is there and "Working properly"
> > Selecting properties, then the properties tab, shows Audio devices, Midi
> > devices, and Mixer devices.
> > Each of these states "the driver is enabled but has not been started." I am
> > currently using SoundMAX Audio Driver version 5.12.01.3665, which is the
> > latest driver shown on the ASUS website. I have tried starting each device
> > under Component Services with no luck.. I have also tried doing a system
> > restore to the last known working setting and also no luck. Lastly I have
> > tried searching for and trying other drivers without any luck.

I did no t download any drivers from Microsoft nor did I download any newer
(there aren't any) from ASUS. Yes, I tried booting to the last known good
configuration. I also tried going back to the last System Retore point befre
the updates.

"realcestmoi" wrote:

> Hi there,
>
> You should always check what you are downloading/installing from Windows
> Update and never take any driver updates.
>
> If a driver is needed, meaning if the hardware is not functioning properly
> than go to the manufacturers website and get the right driver for your
> device there.
>
> Remember: if it ain't broke: do NOT try to "FIX" it thinking wrongly that
> newer must be better.
>
> If your hardware is working fine: leave it be working fine
>
> What do you mean by: I have also tried doing a system restore to the last
> known working setting ?
>
> Did you press F8 during boot and have chosen last known goodconfiguration or
> did you try to restore the system in safe mode prior to a point where the
> problem occured?
>
> Best regards,
> Michel Denie
>
>
>
>
> "JoeS." <> wrote in message
> news:86184CCC-3849-452F-A291-...
> > After allowing an Automatic Windows XP update, my onboard sound devices
> > (SoundMax Digital Integrated Audio) disappeared. My motherboard is an
> > ASUS
> > P4S800D-E Deluxe socket 478 board.
> > In device manager, the integrated sound card is there and "Working
> > properly"
> > Selecting properties, then the properties tab, shows Audio devices, Midi
> > devices, and Mixer devices.
> > Each of these states "the driver is enabled but has not been started." I
> > am
> > currently using SoundMAX Audio Driver version 5.12.01.3665, which is the
> > latest driver shown on the ASUS website. I have tried starting each
> > device
> > under Component Services with no luck.. I have also tried doing a system
> > restore to the last known working setting and also no luck. Lastly I have
> > tried searching for and trying other drivers without any luck.
>
>
>

Hi there,

If you did not use windows update than you are posting in the wrong group.

Check your bios settings if your sound device is enabled.

Bests regards,
Michel Denie

"JoeS." <> wrote in message
news:39206E5C-71D2-4BDF-BDED-...
>I did no t download any drivers from Microsoft nor did I download any newer
> (there aren't any) from ASUS. Yes, I tried booting to the last known good
> configuration. I also tried going back to the last System Retore point
> befre
> the updates.
>
> "realcestmoi" wrote:
>
>> Hi there,
>>
>> You should always check what you are downloading/installing from Windows
>> Update and never take any driver updates.
>>
>> If a driver is needed, meaning if the hardware is not functioning
>> properly
>> than go to the manufacturers website and get the right driver for your
>> device there.
>>
>> Remember: if it ain't broke: do NOT try to "FIX" it thinking wrongly that
>> newer must be better.
>>
>> If your hardware is working fine: leave it be working fine
>>
>> What do you mean by: I have also tried doing a system restore to the last
>> known working setting ?
>>
>> Did you press F8 during boot and have chosen last known goodconfiguration
>> or
>> did you try to restore the system in safe mode prior to a point where the
>> problem occured?
>>
>> Best regards,
>> Michel Denie
>>
>>
>>
>>
>> "JoeS." <> wrote in message
>> news:86184CCC-3849-452F-A291-...
>> > After allowing an Automatic Windows XP update, my onboard sound devices
>> > (SoundMax Digital Integrated Audio) disappeared. My motherboard is an
>> > ASUS
>> > P4S800D-E Deluxe socket 478 board.
>> > In device manager, the integrated sound card is there and "Working
>> > properly"
>> > Selecting properties, then the properties tab, shows Audio devices,
>> > Midi
>> > devices, and Mixer devices.
>> > Each of these states "the driver is enabled but has not been started."
>> > I
>> > am
>> > currently using SoundMAX Audio Driver version 5.12.01.3665, which is
>> > the
>> > latest driver shown on the ASUS website. I have tried starting each
>> > device
>> > under Component Services with no luck.. I have also tried doing a
>> > system
>> > restore to the last known working setting and also no luck. Lastly I
>> > have
>> > tried searching for and trying other drivers without any luck.
>>
>>
>>

the driver you need will correspond to the audio codec on your motherboard.
While the vast majority of onboard audio solutions are either AC’97 or HD
audio, a few motherboards also have a separate audio controller that is
connected through the chipset PCI bus.

Therefore in order to figure out what driver you require, you will need to
determine what type of audio solution you have on your motherboard. To do
this please check the following:

1. Look at your motherboard manual OR

2. If you have a "brand" PC, check with the manufacturer OR

3. Look at the specifications for your motherboard on the manufacturer's web
site

If you do not know what your motherboard make and model is, run SiSoft
Sandra and then click on the mainboard information icon and it will list the
details. A step by step guide to using SiSoft Sandra to identify your
motherboard make and model can be found here. Once you know your motherboard
make and model you can find out what audio solution you have by looking at
the details on the manufacturer's web site. You should also be able to
download the complete motherboard manual.
http://www.viaarena.com/default.aspx...&ArticleID=466

--
Gistcheckin


"realcestmoi" wrote:

> Hi there,
>
> If you did not use windows update than you are posting in the wrong group.
>
> Check your bios settings if your sound device is enabled.
>
> Bests regards,
> Michel Denie
>
> "JoeS." <> wrote in message
> news:39206E5C-71D2-4BDF-BDED-...
> >I did no t download any drivers from Microsoft nor did I download any newer
> > (there aren't any) from ASUS. Yes, I tried booting to the last known good
> > configuration. I also tried going back to the last System Retore point
> > befre
> > the updates.
> >
> > "realcestmoi" wrote:
> >
> >> Hi there,
> >>
> >> You should always check what you are downloading/installing from Windows
> >> Update and never take any driver updates.
> >>
> >> If a driver is needed, meaning if the hardware is not functioning
> >> properly
> >> than go to the manufacturers website and get the right driver for your
> >> device there.
> >>
> >> Remember: if it ain't broke: do NOT try to "FIX" it thinking wrongly that
> >> newer must be better.
> >>
> >> If your hardware is working fine: leave it be working fine
> >>
> >> What do you mean by: I have also tried doing a system restore to the last
> >> known working setting ?
> >>
> >> Did you press F8 during boot and have chosen last known goodconfiguration
> >> or
> >> did you try to restore the system in safe mode prior to a point where the
> >> problem occured?
> >>
> >> Best regards,
> >> Michel Denie
> >>
> >>
> >>
> >>
> >> "JoeS." <> wrote in message
> >> news:86184CCC-3849-452F-A291-...
> >> > After allowing an Automatic Windows XP update, my onboard sound devices
> >> > (SoundMax Digital Integrated Audio) disappeared. My motherboard is an
> >> > ASUS
> >> > P4S800D-E Deluxe socket 478 board.
> >> > In device manager, the integrated sound card is there and "Working
> >> > properly"
> >> > Selecting properties, then the properties tab, shows Audio devices,
> >> > Midi
> >> > devices, and Mixer devices.
> >> > Each of these states "the driver is enabled but has not been started."
> >> > I
> >> > am
> >> > currently using SoundMAX Audio Driver version 5.12.01.3665, which is
> >> > the
> >> > latest driver shown on the ASUS website. I have tried starting each
> >> > device
> >> > under Component Services with no luck.. I have also tried doing a
> >> > system
> >> > restore to the last known working setting and also no luck. Lastly I
> >> > have
> >> > tried searching for and trying other drivers without any luck.
> >>
> >>
> >>
>
>
>

Michel:

Per my earlier message, this all occurred immediately after an automatic
update from Microsoft. What I said was that I did not download any drivers.

My motherboard's bios settings indicate the sound device is enabled. Device
manager shows no errors and indicates all is well. However, something in the
update is preventing the drivers from starting.

Joe

"realcestmoi" wrote:

> Hi there,
>
> If you did not use windows update than you are posting in the wrong group.
>
> Check your bios settings if your sound device is enabled.
>
> Bests regards,
> Michel Denie
>
> "JoeS." <> wrote in message
> news:39206E5C-71D2-4BDF-BDED-...
> >I did no t download any drivers from Microsoft nor did I download any newer
> > (there aren't any) from ASUS. Yes, I tried booting to the last known good
> > configuration. I also tried going back to the last System Retore point
> > befre
> > the updates.
> >
> > "realcestmoi" wrote:
> >
> >> Hi there,
> >>
> >> You should always check what you are downloading/installing from Windows
> >> Update and never take any driver updates.
> >>
> >> If a driver is needed, meaning if the hardware is not functioning
> >> properly
> >> than go to the manufacturers website and get the right driver for your
> >> device there.
> >>
> >> Remember: if it ain't broke: do NOT try to "FIX" it thinking wrongly that
> >> newer must be better.
> >>
> >> If your hardware is working fine: leave it be working fine
> >>
> >> What do you mean by: I have also tried doing a system restore to the last
> >> known working setting ?
> >>
> >> Did you press F8 during boot and have chosen last known goodconfiguration
> >> or
> >> did you try to restore the system in safe mode prior to a point where the
> >> problem occured?
> >>
> >> Best regards,
> >> Michel Denie
> >>
> >>
> >>
> >>
> >> "JoeS." <> wrote in message
> >> news:86184CCC-3849-452F-A291-...
> >> > After allowing an Automatic Windows XP update, my onboard sound devices
> >> > (SoundMax Digital Integrated Audio) disappeared. My motherboard is an
> >> > ASUS
> >> > P4S800D-E Deluxe socket 478 board.
> >> > In device manager, the integrated sound card is there and "Working
> >> > properly"
> >> > Selecting properties, then the properties tab, shows Audio devices,
> >> > Midi
> >> > devices, and Mixer devices.
> >> > Each of these states "the driver is enabled but has not been started."
> >> > I
> >> > am
> >> > currently using SoundMAX Audio Driver version 5.12.01.3665, which is
> >> > the
> >> > latest driver shown on the ASUS website. I have tried starting each
> >> > device
> >> > under Component Services with no luck.. I have also tried doing a
> >> > system
> >> > restore to the last known working setting and also no luck. Lastly I
> >> > have
> >> > tried searching for and trying other drivers without any luck.
> >>
> >>
> >>
>
>
>

Hi and thanks for your response.

The audio CODEC is an ADI AD1888 SoundMAX 6-channel audio CODEC. Per my
original post, my motherboard is an ASUS P4S800D-E Deluxe socket 478 board.
I have the most recent and only driver for this motherboard (SoundMAX Audio
Driver version 5.12.01.3665 released Jan. 2004).

Everything worked fine until last weekend and suddenly I got zilch for
sound. I have used system restore, tried uninstalling updates one-by-one,
and uninstalling and re-installing the audio driver.

Joe

"Gistcheckin" wrote:

> the driver you need will correspond to the audio codec on your motherboard.
> While the vast majority of onboard audio solutions are either AC’97 or HD
> audio, a few motherboards also have a separate audio controller that is
> connected through the chipset PCI bus.
>
> Therefore in order to figure out what driver you require, you will need to
> determine what type of audio solution you have on your motherboard. To do
> this please check the following:
>
> 1. Look at your motherboard manual OR
>
> 2. If you have a "brand" PC, check with the manufacturer OR
>
> 3. Look at the specifications for your motherboard on the manufacturer's web
> site
>
> If you do not know what your motherboard make and model is, run SiSoft
> Sandra and then click on the mainboard information icon and it will list the
> details. A step by step guide to using SiSoft Sandra to identify your
> motherboard make and model can be found here. Once you know your motherboard
> make and model you can find out what audio solution you have by looking at
> the details on the manufacturer's web site. You should also be able to
> download the complete motherboard manual.
> http://www.viaarena.com/default.aspx...&ArticleID=466
>
> --
> Gistcheckin
>
>
> "realcestmoi" wrote:
>
> > Hi there,
> >
> > If you did not use windows update than you are posting in the wrong group.
> >
> > Check your bios settings if your sound device is enabled.
> >
> > Bests regards,
> > Michel Denie
> >
> > "JoeS." <> wrote in message
> > news:39206E5C-71D2-4BDF-BDED-...
> > >I did no t download any drivers from Microsoft nor did I download any newer
> > > (there aren't any) from ASUS. Yes, I tried booting to the last known good
> > > configuration. I also tried going back to the last System Retore point
> > > befre
> > > the updates.
> > >
> > > "realcestmoi" wrote:
> > >
> > >> Hi there,
> > >>
> > >> You should always check what you are downloading/installing from Windows
> > >> Update and never take any driver updates.
> > >>
> > >> If a driver is needed, meaning if the hardware is not functioning
> > >> properly
> > >> than go to the manufacturers website and get the right driver for your
> > >> device there.
> > >>
> > >> Remember: if it ain't broke: do NOT try to "FIX" it thinking wrongly that
> > >> newer must be better.
> > >>
> > >> If your hardware is working fine: leave it be working fine
> > >>
> > >> What do you mean by: I have also tried doing a system restore to the last
> > >> known working setting ?
> > >>
> > >> Did you press F8 during boot and have chosen last known goodconfiguration
> > >> or
> > >> did you try to restore the system in safe mode prior to a point where the
> > >> problem occured?
> > >>
> > >> Best regards,
> > >> Michel Denie
> > >>
> > >>
> > >>
> > >>
> > >> "JoeS." <> wrote in message
> > >> news:86184CCC-3849-452F-A291-...
> > >> > After allowing an Automatic Windows XP update, my onboard sound devices
> > >> > (SoundMax Digital Integrated Audio) disappeared. My motherboard is an
> > >> > ASUS
> > >> > P4S800D-E Deluxe socket 478 board.
> > >> > In device manager, the integrated sound card is there and "Working
> > >> > properly"
> > >> > Selecting properties, then the properties tab, shows Audio devices,
> > >> > Midi
> > >> > devices, and Mixer devices.
> > >> > Each of these states "the driver is enabled but has not been started."
> > >> > I
> > >> > am
> > >> > currently using SoundMAX Audio Driver version 5.12.01.3665, which is
> > >> > the
> > >> > latest driver shown on the ASUS website. I have tried starting each
> > >> > device
> > >> > under Component Services with no luck.. I have also tried doing a
> > >> > system
> > >> > restore to the last known working setting and also no luck. Lastly I
> > >> > have
> > >> > tried searching for and trying other drivers without any luck.
> > >>
> > >>
> > >>
> >
> >
> >

Hi there,

Sorry to hear so

It is quite difficult to tell what is causing this problem.

Try uninstalling the updates you took in on that particulair date.

Than Install them one by one to see which one is causing the device
faillure.

Best regards,
Michel Denie


"JoeS." <> wrote in message
news:FA3235BD-7ACE-4643-B8C2-...
> Michel:
>
> Per my earlier message, this all occurred immediately after an automatic
> update from Microsoft. What I said was that I did not download any
> drivers.
>
> My motherboard's bios settings indicate the sound device is enabled.
> Device
> manager shows no errors and indicates all is well. However, something in
> the
> update is preventing the drivers from starting.
>
> Joe
>
> "realcestmoi" wrote:
>
>> Hi there,
>>
>> If you did not use windows update than you are posting in the wrong
>> group.
>>
>> Check your bios settings if your sound device is enabled.
>>
>> Bests regards,
>> Michel Denie
>>
>> "JoeS." <> wrote in message
>> news:39206E5C-71D2-4BDF-BDED-...
>> >I did no t download any drivers from Microsoft nor did I download any
>> >newer
>> > (there aren't any) from ASUS. Yes, I tried booting to the last known
>> > good
>> > configuration. I also tried going back to the last System Retore point
>> > befre
>> > the updates.
>> >
>> > "realcestmoi" wrote:
>> >
>> >> Hi there,
>> >>
>> >> You should always check what you are downloading/installing from
>> >> Windows
>> >> Update and never take any driver updates.
>> >>
>> >> If a driver is needed, meaning if the hardware is not functioning
>> >> properly
>> >> than go to the manufacturers website and get the right driver for your
>> >> device there.
>> >>
>> >> Remember: if it ain't broke: do NOT try to "FIX" it thinking wrongly
>> >> that
>> >> newer must be better.
>> >>
>> >> If your hardware is working fine: leave it be working fine
>> >>
>> >> What do you mean by: I have also tried doing a system restore to the
>> >> last
>> >> known working setting ?
>> >>
>> >> Did you press F8 during boot and have chosen last known
>> >> goodconfiguration
>> >> or
>> >> did you try to restore the system in safe mode prior to a point where
>> >> the
>> >> problem occured?
>> >>
>> >> Best regards,
>> >> Michel Denie
>> >>
>> >>
>> >>
>> >>
>> >> "JoeS." <> wrote in message
>> >> news:86184CCC-3849-452F-A291-...
>> >> > After allowing an Automatic Windows XP update, my onboard sound
>> >> > devices
>> >> > (SoundMax Digital Integrated Audio) disappeared. My motherboard is
>> >> > an
>> >> > ASUS
>> >> > P4S800D-E Deluxe socket 478 board.
>> >> > In device manager, the integrated sound card is there and "Working
>> >> > properly"
>> >> > Selecting properties, then the properties tab, shows Audio devices,
>> >> > Midi
>> >> > devices, and Mixer devices.
>> >> > Each of these states "the driver is enabled but has not been
>> >> > started."
>> >> > I
>> >> > am
>> >> > currently using SoundMAX Audio Driver version 5.12.01.3665, which is
>> >> > the
>> >> > latest driver shown on the ASUS website. I have tried starting each
>> >> > device
>> >> > under Component Services with no luck.. I have also tried doing a
>> >> > system
>> >> > restore to the last known working setting and also no luck. Lastly
>> >> > I
>> >> > have
>> >> > tried searching for and trying other drivers without any luck.
>> >>
>> >>
>> >>
>>
>>
>>