1. Uninstall KB976749 & reboot.
2. Stop the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)
3. Delete the contents of the Download folder:
Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.
4. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect KB976749 and hide it ("Don't show me this update
again").
5. Start the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
smr wrote:
> Ever since I installed Update for Internet Explorer 8 for Windows XP
> (KB976749), I don't have any computer sounds. I also can not play sounds
> in
> web pages such as YouTube or Adobe Flash. My speakers do work - I can
> play
> music and I can use Skpe. Does anyone know what I can do to fix this?