No mouse or other devices

I am having a problem with Vista. Last time I shut my computer down, my
mouse worked fine. Now it is gone. I normally use a regular Dell USB
mouse. I tried a PS2 mouse that that isn't recognized at all. So, I
plugged the USB mouse back in. The computer recognized that I plugged
something but claimed it couldn't find a driver for it. I read that
Windows Update KB938371 but I am unable to uninstall it and a system
restore doesn't fix the problem.

As an additional note to this problem: for the past couple of days ANY
USB or firewire drive that I plug in (even ones that I have used before)
will not work. As with the mouse, the computer recognizes that I plugged
something in but it can't find a driver for it.

Anybody have a solution for this other than reinstalling Vista? Having
no mouse and no connection to a external hard drive is quite an
inconvenience. Even if I DID want to back my stuff up and reformat my
computer, I don't dare do that because I have nothing to back it up on
besides a bunch of DVD's.

unplug the mouse and plug it into a different USB slot

this happens with all versions of windows...
of course all bugs plus new ones have been transfered to the worst OS ever
made: Vista



"Mike Burmeister" <> wrote in message
news:euOWr%...
>I am having a problem with Vista. Last time I shut my computer down, my
>mouse worked fine. Now it is gone. I normally use a regular Dell USB mouse.
>I tried a PS2 mouse that that isn't recognized at all. So, I plugged the
>USB mouse back in. The computer recognized that I plugged something but
>claimed it couldn't find a driver for it. I read that Windows Update
>KB938371 but I am unable to uninstall it and a system restore doesn't fix
>the problem.
>
> As an additional note to this problem: for the past couple of days ANY USB
> or firewire drive that I plug in (even ones that I have used before) will
> not work. As with the mouse, the computer recognizes that I plugged
> something in but it can't find a driver for it.
>
> Anybody have a solution for this other than reinstalling Vista? Having no
> mouse and no connection to a external hard drive is quite an
> inconvenience. Even if I DID want to back my stuff up and reformat my
> computer, I don't dare do that because I have nothing to back it up on
> besides a bunch of DVD's.

laugh at fanboy in the box wrote:
> unplug the mouse and plug it into a different USB slot
>
> this happens with all versions of windows...
> of course all bugs plus new ones have been transfered to the worst OS ever
> made: Vista
>
>
>
> "Mike Burmeister" <> wrote in message
> news:euOWr%...
>> I am having a problem with Vista. Last time I shut my computer down, my
>> mouse worked fine. Now it is gone. I normally use a regular Dell USB mouse.
>> I tried a PS2 mouse that that isn't recognized at all. So, I plugged the
>> USB mouse back in. The computer recognized that I plugged something but
>> claimed it couldn't find a driver for it. I read that Windows Update
>> KB938371 but I am unable to uninstall it and a system restore doesn't fix
>> the problem.
>>
>> As an additional note to this problem: for the past couple of days ANY USB
>> or firewire drive that I plug in (even ones that I have used before) will
>> not work. As with the mouse, the computer recognizes that I plugged
>> something in but it can't find a driver for it.
>>
>> Anybody have a solution for this other than reinstalling Vista? Having no
>> mouse and no connection to a external hard drive is quite an
>> inconvenience. Even if I DID want to back my stuff up and reformat my
>> computer, I don't dare do that because I have nothing to back it up on
>> besides a bunch of DVD's.
>
>
I have tried every USB slot on my computer. None of them help because
Vista claims it can't find a driver for it.

Issues when USB Legacy Support is Disabled
http://www.intel.com/support/periphe.../cs-011939.htm

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance




"Mike Burmeister" wrote:

> I am having a problem with Vista. Last time I shut my computer down, my
> mouse worked fine. Now it is gone. I normally use a regular Dell USB
> mouse. I tried a PS2 mouse that that isn't recognized at all. So, I
> plugged the USB mouse back in. The computer recognized that I plugged
> something but claimed it couldn't find a driver for it. I read that
> Windows Update KB938371 but I am unable to uninstall it and a system
> restore doesn't fix the problem.
>
> As an additional note to this problem: for the past couple of days ANY
> USB or firewire drive that I plug in (even ones that I have used before)
> will not work. As with the mouse, the computer recognizes that I plugged
> something in but it can't find a driver for it.
>
> Anybody have a solution for this other than reinstalling Vista? Having
> no mouse and no connection to a external hard drive is quite an
> inconvenience. Even if I DID want to back my stuff up and reformat my
> computer, I don't dare do that because I have nothing to back it up on
> besides a bunch of DVD's.
>

You can remove the USB Root Hub devices (and firewire), and restart to find
them again automatically.
Control Panel, Device manager, doubleclick the devices, action menu,
'uninstall', then restart.
--
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http://www.microsoft.com/wn3/locales...eAPostAsAnswer
Mark L. Ferguson
..

"Mike Burmeister" <> wrote in message
news:euOWr#...
> I am having a problem with Vista. Last time I shut my computer down, my
> mouse worked fine. Now it is gone. I normally use a regular Dell USB
> mouse. I tried a PS2 mouse that that isn't recognized at all. So, I
> plugged the USB mouse back in. The computer recognized that I plugged
> something but claimed it couldn't find a driver for it. I read that
> Windows Update KB938371 but I am unable to uninstall it and a system
> restore doesn't fix the problem.
>
> As an additional note to this problem: for the past couple of days ANY USB
> or firewire drive that I plug in (even ones that I have used before) will
> not work. As with the mouse, the computer recognizes that I plugged
> something in but it can't find a driver for it.
>
> Anybody have a solution for this other than reinstalling Vista? Having no
> mouse and no connection to a external hard drive is quite an
> inconvenience. Even if I DID want to back my stuff up and reformat my
> computer, I don't dare do that because I have nothing to back it up on
> besides a bunch of DVD's.

I tried to do this but when it finds them again, Vista claims that it
cannot find a drive for any of them. Therefore, they won't install
correctly. I tried pointing it to the system 32 folder and the Vista
install disc but neither of them are successful.


Mark L. Ferguson wrote:
> You can remove the USB Root Hub devices (and firewire), and restart to
> find them again automatically.
> Control Panel, Device manager, doubleclick the devices, action menu,
> 'uninstall', then restart.

Thanks, but the USB legacy is enabled so that's not the problem.

Carey Frisch [MVP] wrote:
> Issues when USB Legacy Support is Disabled
> http://www.intel.com/support/periphe.../cs-011939.htm
>

is this a mouse with a cord?
This has happend to me when the mouse cord was failing and working only when
bent in a particular manner
the wires cable inside may be broken

try moving it around flexing the cable



"adrenalin" <> wrote in message
news:%...
>I tried to do this but when it finds them again, Vista claims that it
>cannot find a drive for any of them. Therefore, they won't install
>correctly. I tried pointing it to the system 32 folder and the Vista
>install disc but neither of them are successful.
>
>
> Mark L. Ferguson wrote:
>> You can remove the USB Root Hub devices (and firewire), and restart to
>> find them again automatically.
>> Control Panel, Device manager, doubleclick the devices, action menu,
>> 'uninstall', then restart.

Yes, it is mouse with a cord. I have tried two other USB mice so far
and one PS2 mouse. None of them work. Vista finds the USB mice but
claims I have no driver for them so they are unusable.

laugh at fanboy in the box wrote:
> is this a mouse with a cord?
> This has happend to me when the mouse cord was failing and working only when
> bent in a particular manner
> the wires cable inside may be broken
>
> try moving it around flexing the cable
>
>
>
> "adrenalin" <> wrote in message
> news:%...
>> I tried to do this but when it finds them again, Vista claims that it
>> cannot find a drive for any of them. Therefore, they won't install
>> correctly. I tried pointing it to the system 32 folder and the Vista
>> install disc but neither of them are successful.
>>
>>
>> Mark L. Ferguson wrote:
>>> You can remove the USB Root Hub devices (and firewire), and restart to
>>> find them again automatically.
>>> Control Panel, Device manager, doubleclick the devices, action menu,
>>> 'uninstall', then restart.
>
>
>

do a system restore to a time before this happened


"adrenalin" <> wrote in message
news:O6Kkjo%...
> Yes, it is mouse with a cord. I have tried two other USB mice so far and
> one PS2 mouse. None of them work. Vista finds the USB mice but claims I
> have no driver for them so they are unusable.
>
> laugh at fanboy in the box wrote:
>> is this a mouse with a cord?
>> This has happend to me when the mouse cord was failing and working only
>> when
>> bent in a particular manner
>> the wires cable inside may be broken
>>
>> try moving it around flexing the cable
>>
>>
>>
>> "adrenalin" <> wrote in message
>> news:%...
>>> I tried to do this but when it finds them again, Vista claims that it
>>> cannot find a drive for any of them. Therefore, they won't install
>>> correctly. I tried pointing it to the system 32 folder and the Vista
>>> install disc but neither of them are successful.
>>>
>>>
>>> Mark L. Ferguson wrote:
>>>> You can remove the USB Root Hub devices (and firewire), and restart to
>>>> find them again automatically.
>>>> Control Panel, Device manager, doubleclick the devices, action menu,
>>>> 'uninstall', then restart.
>>
>>