no network connections after windows update

Hi all I recently updated my vista home and since then I have no network
connections whatsoever.

I have uninstalled and reinstalled the drivers for my Intel pro/wireless
3945 ABG network connection and it still doesnt work.

I emailed microsoft support and after 2 days they said check the knowledge
base or post here...

Any ideas?

Have you tried a system restore to a point before you performed this update?
WHAT did you update exactly?

On Thu, 18 Feb 2010 15:27:01 -0800, Domd <> wrote:

>Hi all I recently updated my vista home and since then I have no network
>connections whatsoever.
>
>I have uninstalled and reinstalled the drivers for my Intel pro/wireless
>3945 ABG network connection and it still doesnt work.
>
>I emailed microsoft support and after 2 days they said check the knowledge
>base or post here...
>
>Any ideas?
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

Hey Barb, thanks for the reply

I'm not sure what updated, it was an automatic update and restarted the
computer. I'll try a system restore.

"Barb Bowman" wrote:

> Have you tried a system restore to a point before you performed this update?
> WHAT did you update exactly?
>
> On Thu, 18 Feb 2010 15:27:01 -0800, Domd <> wrote:
>
> >Hi all I recently updated my vista home and since then I have no network
> >connections whatsoever.
> >
> >I have uninstalled and reinstalled the drivers for my Intel pro/wireless
> >3945 ABG network connection and it still doesnt work.
> >
> >I emailed microsoft support and after 2 days they said check the knowledge
> >base or post here...
> >
> >Any ideas?
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> .
>

Ok i tried system restore and windows couldnt restore the system, I tried a
few different dates.

I plugged in the laptop direct with the ethernet cable and it still doesnt
recognise or cant find any network connections.

"Domd" wrote:

> Hey Barb, thanks for the reply
>
> I'm not sure what updated, it was an automatic update and restarted the
> computer. I'll try a system restore.
>
> "Barb Bowman" wrote:
>
> > Have you tried a system restore to a point before you performed this update?
> > WHAT did you update exactly?
> >
> > On Thu, 18 Feb 2010 15:27:01 -0800, Domd <> wrote:
> >
> > >Hi all I recently updated my vista home and since then I have no network
> > >connections whatsoever.
> > >
> > >I have uninstalled and reinstalled the drivers for my Intel pro/wireless
> > >3945 ABG network connection and it still doesnt work.
> > >
> > >I emailed microsoft support and after 2 days they said check the knowledge
> > >base or post here...
> > >
> > >Any ideas?
> > Barb Bowman
> > MS-MVP
> > http://www.digitalmediaphile.com
> > http://digitalmediaphile.wordpress.com
> > .
> >

can you please go into control panel/programs/show installed updates. sort by
date and see if you can determine what the update was and uninstall that?




On Fri, 19 Feb 2010 07:42:02 -0800, Domd <> wrote:

>Ok i tried system restore and windows couldnt restore the system, I tried a
>few different dates.
>
>I plugged in the laptop direct with the ethernet cable and it still doesnt
>recognise or cant find any network connections.
>
>"Domd" wrote:
>
>> Hey Barb, thanks for the reply
>>
>> I'm not sure what updated, it was an automatic update and restarted the
>> computer. I'll try a system restore.
>>
>> "Barb Bowman" wrote:
>>
>> > Have you tried a system restore to a point before you performed this update?
>> > WHAT did you update exactly?
>> >
>> > On Thu, 18 Feb 2010 15:27:01 -0800, Domd <> wrote:
>> >
>> > >Hi all I recently updated my vista home and since then I have no network
>> > >connections whatsoever.
>> > >
>> > >I have uninstalled and reinstalled the drivers for my Intel pro/wireless
>> > >3945 ABG network connection and it still doesnt work.
>> > >
>> > >I emailed microsoft support and after 2 days they said check the knowledge
>> > >base or post here...
>> > >
>> > >Any ideas?
>> > Barb Bowman
>> > MS-MVP
>> > http://www.digitalmediaphile.com
>> > http://digitalmediaphile.wordpress.com
>> > .
>> >
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

Hey Barb

there were a number of updates, mainly security ones and also service pack 2
for vista (which I couldnt uninstall) I uninstalled the others and still no
luck.

I check the network connections as well, when I click on ipv4 and ipv6 there
is no option to uninstall but only to install. When i click to install
however it provides 3 options, client, services and protocol each of which
does not show any drivers.

Im lost with this.

"Barb Bowman" wrote:

> can you please go into control panel/programs/show installed updates. sort by
> date and see if you can determine what the update was and uninstall that?
>
>
>
>
> On Fri, 19 Feb 2010 07:42:02 -0800, Domd <> wrote:
>
> >Ok i tried system restore and windows couldnt restore the system, I tried a
> >few different dates.
> >
> >I plugged in the laptop direct with the ethernet cable and it still doesnt
> >recognise or cant find any network connections.
> >
> >"Domd" wrote:
> >
> >> Hey Barb, thanks for the reply
> >>
> >> I'm not sure what updated, it was an automatic update and restarted the
> >> computer. I'll try a system restore.
> >>
> >> "Barb Bowman" wrote:
> >>
> >> > Have you tried a system restore to a point before you performed this update?
> >> > WHAT did you update exactly?
> >> >
> >> > On Thu, 18 Feb 2010 15:27:01 -0800, Domd <> wrote:
> >> >
> >> > >Hi all I recently updated my vista home and since then I have no network
> >> > >connections whatsoever.
> >> > >
> >> > >I have uninstalled and reinstalled the drivers for my Intel pro/wireless
> >> > >3945 ABG network connection and it still doesnt work.
> >> > >
> >> > >I emailed microsoft support and after 2 days they said check the knowledge
> >> > >base or post here...
> >> > >
> >> > >Any ideas?
> >> > Barb Bowman
> >> > MS-MVP
> >> > http://www.digitalmediaphile.com
> >> > http://digitalmediaphile.wordpress.com
> >> > .
> >> >
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> .
>

I can't tell from your reply if you just recently installed SP2 but at this
point, I think you should try to reset the TCP/IP stack. See
http://support.microsoft.com/kb/299357

On Mon, 22 Feb 2010 07:12:01 -0800, Domd <> wrote:

>Hey Barb
>
>there were a number of updates, mainly security ones and also service pack 2
>for vista (which I couldnt uninstall) I uninstalled the others and still no
>luck.
>
>I check the network connections as well, when I click on ipv4 and ipv6 there
>is no option to uninstall but only to install. When i click to install
>however it provides 3 options, client, services and protocol each of which
>does not show any drivers.
>
>Im lost with this.
>
>"Barb Bowman" wrote:
>
>> can you please go into control panel/programs/show installed updates. sort by
>> date and see if you can determine what the update was and uninstall that?
>>
>>
>>
>>
>> On Fri, 19 Feb 2010 07:42:02 -0800, Domd <> wrote:
>>
>> >Ok i tried system restore and windows couldnt restore the system, I tried a
>> >few different dates.
>> >
>> >I plugged in the laptop direct with the ethernet cable and it still doesnt
>> >recognise or cant find any network connections.
>> >
>> >"Domd" wrote:
>> >
>> >> Hey Barb, thanks for the reply
>> >>
>> >> I'm not sure what updated, it was an automatic update and restarted the
>> >> computer. I'll try a system restore.
>> >>
>> >> "Barb Bowman" wrote:
>> >>
>> >> > Have you tried a system restore to a point before you performed this update?
>> >> > WHAT did you update exactly?
>> >> >
>> >> > On Thu, 18 Feb 2010 15:27:01 -0800, Domd <> wrote:
>> >> >
>> >> > >Hi all I recently updated my vista home and since then I have no network
>> >> > >connections whatsoever.
>> >> > >
>> >> > >I have uninstalled and reinstalled the drivers for my Intel pro/wireless
>> >> > >3945 ABG network connection and it still doesnt work.
>> >> > >
>> >> > >I emailed microsoft support and after 2 days they said check the knowledge
>> >> > >base or post here...
>> >> > >
>> >> > >Any ideas?
>> >> > Barb Bowman
>> >> > MS-MVP
>> >> > http://www.digitalmediaphile.com
>> >> > http://digitalmediaphile.wordpress.com
>> >> > .
>> >> >
>> Barb Bowman
>> MS-MVP
>> http://www.digitalmediaphile.com
>> http://digitalmediaphile.wordpress.com
>> .
>>
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

Hey Barb

Thanks again

Yes SP2 was installed along with the updates on the 10/02, I couldnt
uninstall SP2.

I have tried the fix you suggested and this also does not work.

When windows loads an error message states that the depedancy or group
failed to start (something like that).



"Barb Bowman" wrote:

> I can't tell from your reply if you just recently installed SP2 but at this
> point, I think you should try to reset the TCP/IP stack. See
> http://support.microsoft.com/kb/299357
>
> On Mon, 22 Feb 2010 07:12:01 -0800, Domd <> wrote:
>
> >Hey Barb
> >
> >there were a number of updates, mainly security ones and also service pack 2
> >for vista (which I couldnt uninstall) I uninstalled the others and still no
> >luck.
> >
> >I check the network connections as well, when I click on ipv4 and ipv6 there
> >is no option to uninstall but only to install. When i click to install
> >however it provides 3 options, client, services and protocol each of which
> >does not show any drivers.
> >
> >Im lost with this.
> >
> >"Barb Bowman" wrote:
> >
> >> can you please go into control panel/programs/show installed updates. sort by
> >> date and see if you can determine what the update was and uninstall that?
> >>
> >>
> >>
> >>
> >> On Fri, 19 Feb 2010 07:42:02 -0800, Domd <> wrote:
> >>
> >> >Ok i tried system restore and windows couldnt restore the system, I tried a
> >> >few different dates.
> >> >
> >> >I plugged in the laptop direct with the ethernet cable and it still doesnt
> >> >recognise or cant find any network connections.
> >> >
> >> >"Domd" wrote:
> >> >
> >> >> Hey Barb, thanks for the reply
> >> >>
> >> >> I'm not sure what updated, it was an automatic update and restarted the
> >> >> computer. I'll try a system restore.
> >> >>
> >> >> "Barb Bowman" wrote:
> >> >>
> >> >> > Have you tried a system restore to a point before you performed this update?
> >> >> > WHAT did you update exactly?
> >> >> >
> >> >> > On Thu, 18 Feb 2010 15:27:01 -0800, Domd <> wrote:
> >> >> >
> >> >> > >Hi all I recently updated my vista home and since then I have no network
> >> >> > >connections whatsoever.
> >> >> > >
> >> >> > >I have uninstalled and reinstalled the drivers for my Intel pro/wireless
> >> >> > >3945 ABG network connection and it still doesnt work.
> >> >> > >
> >> >> > >I emailed microsoft support and after 2 days they said check the knowledge
> >> >> > >base or post here...
> >> >> > >
> >> >> > >Any ideas?
> >> >> > Barb Bowman
> >> >> > MS-MVP
> >> >> > http://www.digitalmediaphile.com
> >> >> > http://digitalmediaphile.wordpress.com
> >> >> > .
> >> >> >
> >> Barb Bowman
> >> MS-MVP
> >> http://www.digitalmediaphile.com
> >> http://digitalmediaphile.wordpress.com
> >> .
> >>
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> .
>

Please provide the exact error message. Also check the Windows Event viewers.

On Tue, 23 Feb 2010 05:43:02 -0800, Domd <> wrote:

>When windows loads an error message states that the depedancy or group
>failed to start (something like that).
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

Hey Barb

This is what windows says in the bottom right hand corner

"Failed to connect to a windows service

Wondows could not connect to a system event notification service. This
problem prevents limited users from logging on to the system. As an
administrative user, you can review the system event log details about why
the service didnt respond."

Then when i try to bring up the windows event log it says the following;


"Event log service is unavailable. Verify the service is running."


Seems this is a catch-22.




"Barb Bowman" wrote:

> Please provide the exact error message. Also check the Windows Event viewers.
>
> On Tue, 23 Feb 2010 05:43:02 -0800, Domd <> wrote:
>
> >When windows loads an error message states that the depedancy or group
> >failed to start (something like that).
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com
> .
>