Hi,
Uninstall the Norton Firewall (don't worry, you can reinstall it afterwards) to verify that
is or isn't the problem -- and no, just disabling it isn't good enough. It's a problem that
people have encountered before. If it works after that, you can go ahead and reinstall the
firewall, I think you'll find that most likely it'll continue working.
You can go ahead and attempt a repair if you like, but I doubt it will change anything.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"steved" <> wrote in message
news:39BD14F2-937C-4548-97F2-...
> Allowing full access to live messenger in Norton firewall did not work.
> Should I try to repair messenger or could this be a Visata issue? Thanks
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Are you just seeing the standard Messenger head icon? If so, this could be the result of
>> a
>> third-party firewall (like ZoneAlarm), in which case you may want to completely uninstall
>> it
>> to avoid it conflicting with Messenger.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>>
>> "steved" <> wrote in message
>> news:61A955F8-AC5E-4800-8FAF-...
>> > I am running Vista and can not get live MSN to show my picture or the contact
>> > while in a conversation. is this a Vista problem or some other settinng that
>> > can be fixed? Tool option appera correct in the messenger menu. Help please
>> >
>>
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