No pictured in Vista Help -MVPs??

Home Premium, brand new Dell XPS desktop. Does anyone here have a clue why
the all the graphics are broken (don't display, red Xes) in all Vista online
help screens? It's been like that since I first booted it up. Everything
else in Help works fine. It's as if the URL mshelp schema in the XML is
wrong and the graphic URLs are wrong. Dell tech support didn't have a clue
about this. Looks like a MS source code problem, or is there a locally held
DB on my box that's corrupt . . .?

rodmac

So you just want a response from MVP's?


"rodmac" <> wrote in message
news:...
> Home Premium, brand new Dell XPS desktop. Does anyone here have a clue why
> the all the graphics are broken (don't display, red Xes) in all Vista
> online help screens? It's been like that since I first booted it up.
> Everything else in Help works fine. It's as if the URL mshelp schema in
> the XML is wrong and the graphic URLs are wrong. Dell tech support didn't
> have a clue about this. Looks like a MS source code problem, or is there a
> locally held DB on my box that's corrupt . . .?
>
> rodmac
>

On Thu, 13 Sep 2007 12:10:42 -0400, "rodmac" <>
wrote:

>Home Premium, brand new Dell XPS desktop. Does anyone here have a clue why
>the all the graphics are broken (don't display, red Xes) in all Vista online
>help screens? It's been like that since I first booted it up. Everything
>else in Help works fine. It's as if the URL mshelp schema in the XML is
>wrong and the graphic URLs are wrong. Dell tech support didn't have a clue
>about this. Looks like a MS source code problem, or is there a locally held
>DB on my box that's corrupt . . .?
>
>rodmac

If you specifically ask for some MVPs help you deserve the low level
of help you'll typically get.

> Adam said:
> If you specifically ask for some MVPs help you deserve the low level
> of help you'll typically get.
>

I don't care where the help comes from. I humbly beg forgiveness. I was told
by Dell that it was a Microsoft problem that they can't do anything about
and I should ask Microsoft experts and put MVP in the subject to get a reply
from Microsoft. If it's a stupid idea then color me stupid. Please ignore
it. I will never do it again. Ever. Not ever, really, never.

R

>"Bill Yanaire" <> wrote in message
>news:...
> So you just want a response from MVP's?
>


As I said to Adam, I don't care where the help comes from. I humbly beg
forgiveness. I was told by Dell that it was a Microsoft problem that they
can't do anything about and I should ask Microsoft experts and put MVP in
the subject to get a reply from Microsoft. If it's a stupid idea then color
me stupid. Please ignore it. Would love help from anyone anywhere.

More on problem: The graphics that do not appear are the topic ones that
appear on the main opening Help screens to the left of each topic. If a Help
topic link is clicked the fetched page does show graphics in the body of the
page, but the little (or big -- who knows, I've never seen them) topic
graphcs still don't show on the fetched page.

R

rodmac wrote:
>> Adam said:
>> If you specifically ask for some MVPs help you deserve the low level
>> of help you'll typically get.
>>
>
> I don't care where the help comes from. I humbly beg forgiveness. I was
> told by Dell that it was a Microsoft problem that they can't do anything
> about and I should ask Microsoft experts and put MVP in the subject to
> get a reply from Microsoft. If it's a stupid idea then color me stupid.
> Please ignore it. I will never do it again. Ever. Not ever, really, never.
>
> R

MVPs don't work for Microsoft. Here are several possibilities to fix
your problem:

A. Fix Windows Vista Help & Support - Kristan Kenney -
http://tinyurl.com/2cxe7l
This is a registry fix that reassociates the .xml file type with default
settings.

B. Icons in Help are missing - This happens if the "Content Type"
setting for .PNG file types is broken. Download a REG file from Daniel
Martin's site here - http://winvista.mvps.org/Ficheros/PNG.reg

Download and save it to Desktop. Right-click on the file and choose
Merge. The manual fix:

1. Close the Help and Support window.
2. Start the Registry Editor by clicking Start, typing "regedit" (no
quotation marks), and pressing ENTER. (You need administrator privileges to
do this.)
3. Navigate to HKEY_CLASSES_ROOT\.png.
4. Right-click the .png folder, point to New, and then click String value.
5. Add a new string named "Content Type" (without quotation marks).
6. Double-click the new Content Type string and set the Value data to
"image/png" (without quotation marks).
7. Close the Registry Editor, and then open Help and Support.

C. Pages in Windows Vista Help and Support are not displayed correctly -
http://www.winhelponline.com/articles/194/1/


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

"rodmac" <> wrote in message
news:...
>> Adam said:
>> If you specifically ask for some MVPs help you deserve the low level
>> of help you'll typically get.
>>
>
> I don't care where the help comes from. I humbly beg forgiveness. I was
> told by Dell that it was a Microsoft problem that they can't do anything
> about and I should ask Microsoft experts and put MVP in the subject to get
> a reply from Microsoft. If it's a stupid idea then color me stupid. Please
> ignore it. I will never do it again. Ever. Not ever, really, never.
>
> R


Dell is mistaken. MVP's are not employees of Microsoft, do not represent
Microsoft, do not have their responces vetted by Microsoft and are in no way
beholden to or by Microsoft on any account. So when an MVP replies to you it
is not Microsoft replying. That said, MVP is an award given by Microsoft to
recognize good contribution in the newsgroups and elsewhere. MVPs are
skilled professional individuals who often work very hard to get the correct
answers out to people who post on these newsgroups.

[Most Valued Professional - Microsoft]
http://mvp.support.microsoft.com/

Saucy

"Saucy" <> wrote in message
news:...
> "rodmac" <> wrote in message
> news:...
>>> Adam said:
>>> If you specifically ask for some MVPs help you deserve the low level
>>> of help you'll typically get.
>>>
>>
>> I don't care where the help comes from. I humbly beg forgiveness. I was
>> told by Dell that it was a Microsoft problem that they can't do anything
>> about and I should ask Microsoft experts and put MVP in the subject to
>> get a reply from Microsoft. If it's a stupid idea then color me stupid.
>> Please ignore it. I will never do it again. Ever. Not ever, really,
>> never.
>>
>> R
>
>
> Dell is mistaken. MVP's are not employees of Microsoft, do not represent
> Microsoft, do not have their responces vetted by Microsoft and are in no
> way beholden to or by Microsoft on any account. So when an MVP replies to
> you it is not Microsoft replying. That said, MVP is an award given by
> Microsoft to recognize good contribution in the newsgroups and elsewhere.
> MVPs are skilled professional individuals who often work very hard to get
> the correct answers out to people who post on these newsgroups.

In theory they are skilled professionals. Some are and some are not :-)


>
> [Most Valued Professional - Microsoft]
> http://mvp.support.microsoft.com/
>
> Saucy

"Saucy" <> wrote in message
news:...
>
> Dell is mistaken. MVP's are not employees of Microsoft, do not represent
> Microsoft, do not have their responces vetted by Microsoft and are in no
> way beholden to or by Microsoft on any account. So when an MVP replies to
> you it is not Microsoft replying. That said, MVP is an award given by
> Microsoft to recognize good contribution in the newsgroups and elsewhere.
> MVPs are skilled professional individuals who often work very hard to get
> the correct answers out to people who post on these newsgroups.
>
> [Most Valued Professional - Microsoft]
> http://mvp.support.microsoft.com/


When are you going to apply to be an MVP? LOL.

ss.

On Thu, 13 Sep 2007 20:05:15 +0100, "Synapse Syndrome"
<> wrote:

>"Saucy" <> wrote in message
>news:...
>>
>> Dell is mistaken. MVP's are not employees of Microsoft, do not represent
>> Microsoft, do not have their responces vetted by Microsoft and are in no
>> way beholden to or by Microsoft on any account. So when an MVP replies to
>> you it is not Microsoft replying. That said, MVP is an award given by
>> Microsoft to recognize good contribution in the newsgroups and elsewhere.
>> MVPs are skilled professional individuals who often work very hard to get
>> the correct answers out to people who post on these newsgroups.
>>
>> [Most Valued Professional - Microsoft]
>> http://mvp.support.microsoft.com/
>
>
>When are you going to apply to be an MVP? LOL.

We got enough "official" morons here already.