no sound of any kind

Hi,

I have recently done a clean install of Vista Enterprise on a HP a1250n
which uses a Micro-Star MS-7184 mother board. I have no sound of any kind.
I have downloaded and installed the correct Realtec AC'97 audio driver
(optained from HP). The sound is recognized and is working properly
according to Device Manager. I have uninstalled and reainstalled - nothing.
My local tech support suggested that I purchase a better sound card. I
purchased a Creative Blaster Audigy SE, downloaded the latest Vista drivers -
again nothing. Another thread suggested a USB sound card so I got one of
those - again nothing. My local tech support (University) says that I have
done everything possible so they have no ideas.
There are a couple of clues in the system behavior. If I right click on the
speaker in the system tray and choose sounds, then select a sound and choose
test, no sound but the CPU usage increases for a short time as if it is doing
something. If I choose the Recording tab, it hangs and must be killed with
task manager. If I choose the Playback tab, select the speaker icon, right
click and choose properties, then choose the advanced tab and select test - I
get an error message stating "Failed to play test tone".
I can't contact Microsoft because it would cost me close to $300 since this
is Enterprise addition. I would buy a new computer before spending that to
fix the old one. This discussion group is my last hope otherwise I'm going
to trash Vista and go back to XP.

Thanks
--
Rick

If you are not hearing any audio at all from your computer, click Start >
type Device Manager > open it > expand your 'Sound, video and game
controllers' from the devices tree, select your Audio device, right click it
from the contextual menu that appears, click 'Scan for hardware changes'

This should check for any new available drivers for the device that might
resolve your issue. You could also try uninstalling the device, restart the
system, let Windows redetect it and reinstall the driver.

Of course, make sure that your speakers are powered on, plugged in, and the
volume on the speakers is turned up.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Rick" <> wrote in message
news:82BF4B20-08C2-4A30-95F7-...
> Hi,
>
> I have recently done a clean install of Vista Enterprise on a HP a1250n
> which uses a Micro-Star MS-7184 mother board. I have no sound of any
> kind.
> I have downloaded and installed the correct Realtec AC'97 audio driver
> (optained from HP). The sound is recognized and is working properly
> according to Device Manager. I have uninstalled and reainstalled -
> nothing.
> My local tech support suggested that I purchase a better sound card. I
> purchased a Creative Blaster Audigy SE, downloaded the latest Vista
> drivers -
> again nothing. Another thread suggested a USB sound card so I got one of
> those - again nothing. My local tech support (University) says that I
> have
> done everything possible so they have no ideas.
> There are a couple of clues in the system behavior. If I right click on
> the
> speaker in the system tray and choose sounds, then select a sound and
> choose
> test, no sound but the CPU usage increases for a short time as if it is
> doing
> something. If I choose the Recording tab, it hangs and must be killed
> with
> task manager. If I choose the Playback tab, select the speaker icon,
> right
> click and choose properties, then choose the advanced tab and select
> test - I
> get an error message stating "Failed to play test tone".
> I can't contact Microsoft because it would cost me close to $300 since
> this
> is Enterprise addition. I would buy a new computer before spending that
> to
> fix the old one. This discussion group is my last hope otherwise I'm
> going
> to trash Vista and go back to XP.
>
> Thanks
> --
> Rick

Vista Enterprise customers should get support that comes as a part of their
Volume License contract.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Rick" <> wrote in message
news:82BF4B20-08C2-4A30-95F7-...
> Hi,
>
> I have recently done a clean install of Vista Enterprise on a HP a1250n
> which uses a Micro-Star MS-7184 mother board. I have no sound of any
> kind.
> I have downloaded and installed the correct Realtec AC'97 audio driver
> (optained from HP). The sound is recognized and is working properly
> according to Device Manager. I have uninstalled and reainstalled -
> nothing.
> My local tech support suggested that I purchase a better sound card. I
> purchased a Creative Blaster Audigy SE, downloaded the latest Vista
> drivers -
> again nothing. Another thread suggested a USB sound card so I got one of
> those - again nothing. My local tech support (University) says that I
> have
> done everything possible so they have no ideas.
> There are a couple of clues in the system behavior. If I right click on
> the
> speaker in the system tray and choose sounds, then select a sound and
> choose
> test, no sound but the CPU usage increases for a short time as if it is
> doing
> something. If I choose the Recording tab, it hangs and must be killed
> with
> task manager. If I choose the Playback tab, select the speaker icon,
> right
> click and choose properties, then choose the advanced tab and select
> test - I
> get an error message stating "Failed to play test tone".
> I can't contact Microsoft because it would cost me close to $300 since
> this
> is Enterprise addition. I would buy a new computer before spending that
> to
> fix the old one. This discussion group is my last hope otherwise I'm
> going
> to trash Vista and go back to XP.
>
> Thanks
> --
> Rick

-- Andre, thanks for the response. Unfortunately, I've done what you have
suggested dozens of times to now avail. I'm also sure my speakers are
working and I've also tried other speakers and headphones.

Rick


"Andre Da Costa[ActiveWin]" wrote:

> If you are not hearing any audio at all from your computer, click Start >
> type Device Manager > open it > expand your 'Sound, video and game
> controllers' from the devices tree, select your Audio device, right click it
> from the contextual menu that appears, click 'Scan for hardware changes'
>
> This should check for any new available drivers for the device that might
> resolve your issue. You could also try uninstalling the device, restart the
> system, let Windows redetect it and reinstall the driver.
>
> Of course, make sure that your speakers are powered on, plugged in, and the
> volume on the speakers is turned up.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Rick" <> wrote in message
> news:82BF4B20-08C2-4A30-95F7-...
> > Hi,
> >
> > I have recently done a clean install of Vista Enterprise on a HP a1250n
> > which uses a Micro-Star MS-7184 mother board. I have no sound of any
> > kind.
> > I have downloaded and installed the correct Realtec AC'97 audio driver
> > (optained from HP). The sound is recognized and is working properly
> > according to Device Manager. I have uninstalled and reainstalled -
> > nothing.
> > My local tech support suggested that I purchase a better sound card. I
> > purchased a Creative Blaster Audigy SE, downloaded the latest Vista
> > drivers -
> > again nothing. Another thread suggested a USB sound card so I got one of
> > those - again nothing. My local tech support (University) says that I
> > have
> > done everything possible so they have no ideas.
> > There are a couple of clues in the system behavior. If I right click on
> > the
> > speaker in the system tray and choose sounds, then select a sound and
> > choose
> > test, no sound but the CPU usage increases for a short time as if it is
> > doing
> > something. If I choose the Recording tab, it hangs and must be killed
> > with
> > task manager. If I choose the Playback tab, select the speaker icon,
> > right
> > click and choose properties, then choose the advanced tab and select
> > test - I
> > get an error message stating "Failed to play test tone".
> > I can't contact Microsoft because it would cost me close to $300 since
> > this
> > is Enterprise addition. I would buy a new computer before spending that
> > to
> > fix the old one. This discussion group is my last hope otherwise I'm
> > going
> > to trash Vista and go back to XP.
> >
> > Thanks
> > --
> > Rick
>
>
>

Its bad video card then.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Rick" <> wrote in message
news60AB180-655D-4C18-B884-...
>
> -- Andre, thanks for the response. Unfortunately, I've done what you have
> suggested dozens of times to now avail. I'm also sure my speakers are
> working and I've also tried other speakers and headphones.
>
> Rick
>
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> If you are not hearing any audio at all from your computer, click Start >
>> type Device Manager > open it > expand your 'Sound, video and game
>> controllers' from the devices tree, select your Audio device, right click
>> it
>> from the contextual menu that appears, click 'Scan for hardware changes'
>>
>> This should check for any new available drivers for the device that might
>> resolve your issue. You could also try uninstalling the device, restart
>> the
>> system, let Windows redetect it and reinstall the driver.
>>
>> Of course, make sure that your speakers are powered on, plugged in, and
>> the
>> volume on the speakers is turned up.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "Rick" <> wrote in message
>> news:82BF4B20-08C2-4A30-95F7-...
>> > Hi,
>> >
>> > I have recently done a clean install of Vista Enterprise on a HP a1250n
>> > which uses a Micro-Star MS-7184 mother board. I have no sound of any
>> > kind.
>> > I have downloaded and installed the correct Realtec AC'97 audio driver
>> > (optained from HP). The sound is recognized and is working properly
>> > according to Device Manager. I have uninstalled and reainstalled -
>> > nothing.
>> > My local tech support suggested that I purchase a better sound card. I
>> > purchased a Creative Blaster Audigy SE, downloaded the latest Vista
>> > drivers -
>> > again nothing. Another thread suggested a USB sound card so I got one
>> > of
>> > those - again nothing. My local tech support (University) says that I
>> > have
>> > done everything possible so they have no ideas.
>> > There are a couple of clues in the system behavior. If I right click
>> > on
>> > the
>> > speaker in the system tray and choose sounds, then select a sound and
>> > choose
>> > test, no sound but the CPU usage increases for a short time as if it is
>> > doing
>> > something. If I choose the Recording tab, it hangs and must be killed
>> > with
>> > task manager. If I choose the Playback tab, select the speaker icon,
>> > right
>> > click and choose properties, then choose the advanced tab and select
>> > test - I
>> > get an error message stating "Failed to play test tone".
>> > I can't contact Microsoft because it would cost me close to $300 since
>> > this
>> > is Enterprise addition. I would buy a new computer before spending
>> > that
>> > to
>> > fix the old one. This discussion group is my last hope otherwise I'm
>> > going
>> > to trash Vista and go back to XP.
>> >
>> > Thanks
>> > --
>> > Rick
>>
>>
>>

Rick,

Do you have the Volume icon set to show in the Notification area?
Is it set to MUTE by any strange chance?
OR
Maybe it is not showing, but got set to MUTE somehow.



"Rick" <> wrote in message
news:82BF4B20-08C2-4A30-95F7-...
Hi,

I have recently done a clean install of Vista Enterprise on a HP a1250n
which uses a Micro-Star MS-7184 mother board. I have no sound of any kind.
I have downloaded and installed the correct Realtec AC'97 audio driver
(optained from HP). The sound is recognized and is working properly
according to Device Manager. I have uninstalled and reainstalled - nothing.
My local tech support suggested that I purchase a better sound card. I
purchased a Creative Blaster Audigy SE, downloaded the latest Vista
drivers -
again nothing. Another thread suggested a USB sound card so I got one of
those - again nothing. My local tech support (University) says that I have
done everything possible so they have no ideas.
There are a couple of clues in the system behavior. If I right click on the
speaker in the system tray and choose sounds, then select a sound and choose
test, no sound but the CPU usage increases for a short time as if it is
doing
something. If I choose the Recording tab, it hangs and must be killed with
task manager. If I choose the Playback tab, select the speaker icon, right
click and choose properties, then choose the advanced tab and select test -
I
get an error message stating "Failed to play test tone".
I can't contact Microsoft because it would cost me close to $300 since this
is Enterprise addition. I would buy a new computer before spending that to
fix the old one. This discussion group is my last hope otherwise I'm going
to trash Vista and go back to XP.

Thanks
--
Rick

Hi,

The speaker icon is not set to mute and the volume is set to 100%.

Thanks
--
Rick


"BChat" wrote:

> Rick,
>
> Do you have the Volume icon set to show in the Notification area?
> Is it set to MUTE by any strange chance?
> OR
> Maybe it is not showing, but got set to MUTE somehow.
>
>
>
> "Rick" <> wrote in message
> news:82BF4B20-08C2-4A30-95F7-...
> Hi,
>
> I have recently done a clean install of Vista Enterprise on a HP a1250n
> which uses a Micro-Star MS-7184 mother board. I have no sound of any kind.
> I have downloaded and installed the correct Realtec AC'97 audio driver
> (optained from HP). The sound is recognized and is working properly
> according to Device Manager. I have uninstalled and reainstalled - nothing.
> My local tech support suggested that I purchase a better sound card. I
> purchased a Creative Blaster Audigy SE, downloaded the latest Vista
> drivers -
> again nothing. Another thread suggested a USB sound card so I got one of
> those - again nothing. My local tech support (University) says that I have
> done everything possible so they have no ideas.
> There are a couple of clues in the system behavior. If I right click on the
> speaker in the system tray and choose sounds, then select a sound and choose
> test, no sound but the CPU usage increases for a short time as if it is
> doing
> something. If I choose the Recording tab, it hangs and must be killed with
> task manager. If I choose the Playback tab, select the speaker icon, right
> click and choose properties, then choose the advanced tab and select test -
> I
> get an error message stating "Failed to play test tone".
> I can't contact Microsoft because it would cost me close to $300 since this
> is Enterprise addition. I would buy a new computer before spending that to
> fix the old one. This discussion group is my last hope otherwise I'm going
> to trash Vista and go back to XP.
>
> Thanks
> --
> Rick
>
>

Hi Andre,

Interesting thought. How do we make the jump from no sound to a bad video
card? However, it is a new video card that I bought for this upgrade to
Vista. However, the sound was working in XP with this new video card which
is an Nvidia GeForce 8600 GTS. I suppose I could pull it out and try the
onboard video to see if the sound starts working.
--
Rick


"Andre Da Costa[ActiveWin]" wrote:

> Its bad video card then.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Rick" <> wrote in message
> news60AB180-655D-4C18-B884-...
> >
> > -- Andre, thanks for the response. Unfortunately, I've done what you have
> > suggested dozens of times to now avail. I'm also sure my speakers are
> > working and I've also tried other speakers and headphones.
> >
> > Rick
> >
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> If you are not hearing any audio at all from your computer, click Start >
> >> type Device Manager > open it > expand your 'Sound, video and game
> >> controllers' from the devices tree, select your Audio device, right click
> >> it
> >> from the contextual menu that appears, click 'Scan for hardware changes'
> >>
> >> This should check for any new available drivers for the device that might
> >> resolve your issue. You could also try uninstalling the device, restart
> >> the
> >> system, let Windows redetect it and reinstall the driver.
> >>
> >> Of course, make sure that your speakers are powered on, plugged in, and
> >> the
> >> volume on the speakers is turned up.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "Rick" <> wrote in message
> >> news:82BF4B20-08C2-4A30-95F7-...
> >> > Hi,
> >> >
> >> > I have recently done a clean install of Vista Enterprise on a HP a1250n
> >> > which uses a Micro-Star MS-7184 mother board. I have no sound of any
> >> > kind.
> >> > I have downloaded and installed the correct Realtec AC'97 audio driver
> >> > (optained from HP). The sound is recognized and is working properly
> >> > according to Device Manager. I have uninstalled and reainstalled -
> >> > nothing.
> >> > My local tech support suggested that I purchase a better sound card. I
> >> > purchased a Creative Blaster Audigy SE, downloaded the latest Vista
> >> > drivers -
> >> > again nothing. Another thread suggested a USB sound card so I got one
> >> > of
> >> > those - again nothing. My local tech support (University) says that I
> >> > have
> >> > done everything possible so they have no ideas.
> >> > There are a couple of clues in the system behavior. If I right click
> >> > on
> >> > the
> >> > speaker in the system tray and choose sounds, then select a sound and
> >> > choose
> >> > test, no sound but the CPU usage increases for a short time as if it is
> >> > doing
> >> > something. If I choose the Recording tab, it hangs and must be killed
> >> > with
> >> > task manager. If I choose the Playback tab, select the speaker icon,
> >> > right
> >> > click and choose properties, then choose the advanced tab and select
> >> > test - I
> >> > get an error message stating "Failed to play test tone".
> >> > I can't contact Microsoft because it would cost me close to $300 since
> >> > this
> >> > is Enterprise addition. I would buy a new computer before spending
> >> > that
> >> > to
> >> > fix the old one. This discussion group is my last hope otherwise I'm
> >> > going
> >> > to trash Vista and go back to XP.
> >> >
> >> > Thanks
> >> > --
> >> > Rick
> >>
> >>
> >>
>
>
>

Sorry - it was just an idea

"Rick" <> wrote in message
news:B45F582F-4642-4B12-A7B6-...
Hi,

The speaker icon is not set to mute and the volume is set to 100%.

Thanks
--
Rick


"BChat" wrote:

> Rick,
>
> Do you have the Volume icon set to show in the Notification area?
> Is it set to MUTE by any strange chance?
> OR
> Maybe it is not showing, but got set to MUTE somehow.
>
>
>
> "Rick" <> wrote in message
> news:82BF4B20-08C2-4A30-95F7-...
> Hi,
>
> I have recently done a clean install of Vista Enterprise on a HP a1250n
> which uses a Micro-Star MS-7184 mother board. I have no sound of any
> kind.
> I have downloaded and installed the correct Realtec AC'97 audio driver
> (optained from HP). The sound is recognized and is working properly
> according to Device Manager. I have uninstalled and reainstalled -
> nothing.
> My local tech support suggested that I purchase a better sound card. I
> purchased a Creative Blaster Audigy SE, downloaded the latest Vista
> drivers -
> again nothing. Another thread suggested a USB sound card so I got one of
> those - again nothing. My local tech support (University) says that I
> have
> done everything possible so they have no ideas.
> There are a couple of clues in the system behavior. If I right click on
> the
> speaker in the system tray and choose sounds, then select a sound and
> choose
> test, no sound but the CPU usage increases for a short time as if it is
> doing
> something. If I choose the Recording tab, it hangs and must be killed
> with
> task manager. If I choose the Playback tab, select the speaker icon,
> right
> click and choose properties, then choose the advanced tab and select
> test -
> I
> get an error message stating "Failed to play test tone".
> I can't contact Microsoft because it would cost me close to $300 since
> this
> is Enterprise addition. I would buy a new computer before spending that
> to
> fix the old one. This discussion group is my last hope otherwise I'm
> going
> to trash Vista and go back to XP.
>
> Thanks
> --
> Rick
>
>

Hi Andre,

Not the video card. I removed the new one and reverted to the onboard video
- still no sound.
--
Rick


"Andre Da Costa[ActiveWin]" wrote:

> Its bad video card then.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Rick" <> wrote in message
> news60AB180-655D-4C18-B884-...
> >
> > -- Andre, thanks for the response. Unfortunately, I've done what you have
> > suggested dozens of times to now avail. I'm also sure my speakers are
> > working and I've also tried other speakers and headphones.
> >
> > Rick
> >
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> If you are not hearing any audio at all from your computer, click Start >
> >> type Device Manager > open it > expand your 'Sound, video and game
> >> controllers' from the devices tree, select your Audio device, right click
> >> it
> >> from the contextual menu that appears, click 'Scan for hardware changes'
> >>
> >> This should check for any new available drivers for the device that might
> >> resolve your issue. You could also try uninstalling the device, restart
> >> the
> >> system, let Windows redetect it and reinstall the driver.
> >>
> >> Of course, make sure that your speakers are powered on, plugged in, and
> >> the
> >> volume on the speakers is turned up.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "Rick" <> wrote in message
> >> news:82BF4B20-08C2-4A30-95F7-...
> >> > Hi,
> >> >
> >> > I have recently done a clean install of Vista Enterprise on a HP a1250n
> >> > which uses a Micro-Star MS-7184 mother board. I have no sound of any
> >> > kind.
> >> > I have downloaded and installed the correct Realtec AC'97 audio driver
> >> > (optained from HP). The sound is recognized and is working properly
> >> > according to Device Manager. I have uninstalled and reainstalled -
> >> > nothing.
> >> > My local tech support suggested that I purchase a better sound card. I
> >> > purchased a Creative Blaster Audigy SE, downloaded the latest Vista
> >> > drivers -
> >> > again nothing. Another thread suggested a USB sound card so I got one
> >> > of
> >> > those - again nothing. My local tech support (University) says that I
> >> > have
> >> > done everything possible so they have no ideas.
> >> > There are a couple of clues in the system behavior. If I right click
> >> > on
> >> > the
> >> > speaker in the system tray and choose sounds, then select a sound and
> >> > choose
> >> > test, no sound but the CPU usage increases for a short time as if it is
> >> > doing
> >> > something. If I choose the Recording tab, it hangs and must be killed
> >> > with
> >> > task manager. If I choose the Playback tab, select the speaker icon,
> >> > right
> >> > click and choose properties, then choose the advanced tab and select
> >> > test - I
> >> > get an error message stating "Failed to play test tone".
> >> > I can't contact Microsoft because it would cost me close to $300 since
> >> > this
> >> > is Enterprise addition. I would buy a new computer before spending
> >> > that
> >> > to
> >> > fix the old one. This discussion group is my last hope otherwise I'm
> >> > going
> >> > to trash Vista and go back to XP.
> >> >
> >> > Thanks
> >> > --
> >> > Rick
> >>
> >>
> >>
>
>
>