No sound with webcam in WLM / Vista

When trying a video conversation with WLM 8.1, the microphones (from both
participants) are automatically set to a minimal volume and I do not get any
control over them.
They are not muted but as a result there is no sound.

Has someone expericenced the same pb and found a solution to it?
Would revert to WLM 8.0 solve the pb?

Thanks for your help ;-)

Anyone with a solution to this pb?
Thx a lot

"Regis" wrote:

> When trying a video conversation with WLM 8.1, the microphones (from both
> participants) are automatically set to a minimal volume and I do not get any
> control over them.
> They are not muted but as a result there is no sound.
>
> Has someone expericenced the same pb and found a solution to it?
> Would revert to WLM 8.0 solve the pb?
>
> Thanks for your help ;-)

"Regis" wrote:

> When trying a video conversation with WLM 8.1, the microphones (from both
> participants) are automatically set to a minimal volume and I do not get any
> control over them.
> They are not muted but as a result there is no sound.
>
> Has someone expericenced the same pb and found a solution to it?
> Would revert to WLM 8.0 solve the pb?
>
> Thanks for your help ;-)

I get exactly the same behaviour since switching to Vista. However, I use WLM
8.1.

Please let me know if and when you find a solution. I shall do the same.


Thanks!




"Regis" wrote:

> When trying a video conversation with WLM 8.1, the microphones (from both
> participants) are automatically set to a minimal volume and I do not get any
> control over them.
> They are not muted but as a result there is no sound.
>
> Has someone expericenced the same pb and found a solution to it?
> Would revert to WLM 8.0 solve the pb?
>
> Thanks for your help ;-)

Anyone got a solution yet? I have had the same problem during the last three
weeks or so. Before that everything was OK.

Someone on another forum suggested that a Microsoft Security update had
screwed things up - if so, when are Microsoft going to sort it out?

In the interim, I have found that it is possible to use 'Call Computer' to
start an audio conversation, then both parties can 'Send Webcam'. This seems
to work, but I suspect it takes up more bandwidth because the audio quality
seems to suffer a bit.

All very frustrating - especially as Skype calls work OK with both audio and
video.

"Radu" wrote:

> I get exactly the same behaviour since switching to Vista. However, I use WLM
> 8.1.
>
> Please let me know if and when you find a solution. I shall do the same.
>
>
> Thanks!
>
>
>
>
> "Regis" wrote:
>
> > When trying a video conversation with WLM 8.1, the microphones (from both
> > participants) are automatically set to a minimal volume and I do not get any
> > control over them.
> > They are not muted but as a result there is no sound.
> >
> > Has someone expericenced the same pb and found a solution to it?
> > Would revert to WLM 8.0 solve the pb?
> >
> > Thanks for your help ;-)

All,

We've found the cause for an issue in Vista where the microphone/speaker
device will not work in Video Call (even though it works in Voice Call and
other applications).

For this particular issue, the work around is as follows:

- Launch the tuning wizard via Tools->Audio and Video Setup
- On Step 1: Speaker Setup, make sure the checkbox "Click here if you are
using headphones" is NOT checked.

We will be adding the fix into a future release.

- Duoc [MSFT] -

----------------------------------------------

This email is provided "AS IS" with no warranties, and confers no rights.


"HowardS" wrote:

> Anyone got a solution yet? I have had the same problem during the last three
> weeks or so. Before that everything was OK.
>
> Someone on another forum suggested that a Microsoft Security update had
> screwed things up - if so, when are Microsoft going to sort it out?
>
> In the interim, I have found that it is possible to use 'Call Computer' to
> start an audio conversation, then both parties can 'Send Webcam'. This seems
> to work, but I suspect it takes up more bandwidth because the audio quality
> seems to suffer a bit.
>
> All very frustrating - especially as Skype calls work OK with both audio and
> video.
>
> "Radu" wrote:
>
> > I get exactly the same behaviour since switching to Vista. However, I use WLM
> > 8.1.
> >
> > Please let me know if and when you find a solution. I shall do the same.
> >
> >
> > Thanks!
> >
> >
> >
> >
> > "Regis" wrote:
> >
> > > When trying a video conversation with WLM 8.1, the microphones (from both
> > > participants) are automatically set to a minimal volume and I do not get any
> > > control over them.
> > > They are not muted but as a result there is no sound.
> > >
> > > Has someone expericenced the same pb and found a solution to it?
> > > Would revert to WLM 8.0 solve the pb?
> > >
> > > Thanks for your help ;-)