Judith;
Go to the website of your hard drive manufacturer and get their hard
drive diagnostics.
How to use the Automatic Recovery feature to recover your computer if
the Windows XP Service Pack 2 Setup program is not completed
successfully:
http://support.microsoft.com/?id=875355
Reboot tapping F8 each second.
Select "Last known good configuration" at the menu.
If that fails, reboot tapping F8 again this time choosing Safe Mode.
Then System Restore to Date/Time before issue started:
Start/All Programs/Accessories/System Tools/System Restore
Otherwise perform a Repair Installation:
http://www3.telus.net/dandemar/repaxp.htm
When you are ready for SP-2, follow the Service Pack Installation
Checklist:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Judith" <> wrote in message
news:160801c4ad40$4b1d9a80$...
> . Reply (E-mail) Forward (E-mail)
>
> Subject: SP 2 start up problems
> From: "Judith Olson"
> <> Sent: 10/7/2004
> 8:36:57 AM
>
>
>
>
> I installed SP 2 on my Dell Inspirion 2500 o/s win XP.
> Since installation, my computer does not want to start
> up. I get the win XP screen and all the normal sounds -
> then the "blue screen of death". I have run defrag twice
> and scandisk many times. I have checked to see that I
> have the latest hardware drivers. The only procedure that
> seems to result in a successful boot up is to press
> control/alt/delete when the first scandisk screen appears
> and says to press any key to cancel. Any other
> suggestions?
>