1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
wrote:
> I finally found out why I kept being redirected when I tried to access
> Microsoft updates. I had noticed that my automatic updates hadn't been
> happening. So when I saw that two or three weeks ago I sent problem
> reports
> to Microsoft and the usual message I always get said the problem would be
> evaluated and an answer was soon to come. It never did..... so I
> downloaded
> every super malware app I could find. I ran them all and it did no good. I
> had popups like crazy and kept being redirected from websites to Google or
> one of those obnoxious Vimax ad sites or another of the ad sites that
> Google
> is paid to allow on Google Search.
>
> Before I am redirected from here again, I want to tell you all the name of
> the trojan and some info to rid yourselves of it. It's a rootkit and it
> infected my machine at C:\Windows\system32\drivers\msqpdxserv.sys I found
> exactly where and what it was by searching the web for "redirect" and by
> downloading a free program: GMER which is a great and apparently strong
> force for this sort of thing. I was able to detach it from its perch on
> one
> of my unused, and hidden plug and play drivers in Device Manager.
>
> It loads up and is hidden so few programs can find it. I'm going to look
> for
> the website that gives the fix, but I may not be back if it catches me. I
> thought I was rid of it an hour ago, but it creates clones with different
> names. I'm going to post this and I'll try to come back with the
> website..... we can do this people!!!