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Klauwaart
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Hello,
Since a few days now, it is completely impossible for me to receive updates for Windows 7 Ultimate. I keep getting an 80072EFE error. When I try to go to the microsoft update website itself, something seems to stop me, saying "The page can not be displayed", and I have had browser issues for a few days too, ie. when I follow a link I searched on Google, I get sent to advertising websites, and, as mentioned before, something seems to block the sites which could help me sort out my problem. I have already done Malware checks with Spybot Search and Destroy, Lavasoft Ad-Aware and Malwarebytes Anti-Malware, all to no avail at all. I have also tried the Microsoft FixIt tool, which did not help in the slightest neither. Does anyone recognise my problem? If anyone can help me sort this out, the advice will be very gratefully accepted. Thank you in advance, Klauwaart. |
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PA Bear [MS MVP]
Guest
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Did you upgrade to Win7 or is it a brand-new computer?
Are you running Win7 64-bit? What anti-virus application or security suite is /installed/ and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Klauwaart wrote: > Hello, > Since a few days now, it is completely impossible for me to receive > updates > for Windows 7 Ultimate. > > I keep getting an 80072EFE error. > When I try to go to the microsoft update website itself, something seems > to > stop me, saying "The page can not be displayed", and I have had browser > issues for a few days too, ie. when I follow a link I searched on Google, > I > get sent to advertising websites, and, as mentioned before, something > seems > to block the sites which could help me sort out my problem. > > I have already done Malware checks with Spybot Search and Destroy, > Lavasoft > Ad-Aware and Malwarebytes Anti-Malware, all to no avail at all. > I have also tried the Microsoft FixIt tool, which did not help in the > slightest neither. > > Does anyone recognise my problem? > If anyone can help me sort this out, the advice will be very gratefully > accepted. > > Thank you in advance, > Klauwaart. |
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Klauwaart
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"PA Bear [MS MVP]" <> wrote in message news:#... > Did you upgrade to Win7 or is it a brand-new computer? Ran Win 7 from the beginning. Not brand new, about 7 months old, but the problem only occurred now > > Are you running Win7 64-bit? 32-bit > > What anti-virus application or security suite is /installed/ and is your > subscription current? What anti-spyware applications (other than > Defender)? AVG Free, Spybot Search and Destroy, yesterday and to day I also installed Lavasoft Ad-Aware and Malwarebytes Anti-Malware. > What third-party firewall (if any)? None > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you > bought it)? No. Thank you for your reply. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Klauwaart wrote: >> Hello, >> Since a few days now, it is completely impossible for me to receive >> updates >> for Windows 7 Ultimate. >> >> I keep getting an 80072EFE error. >> When I try to go to the microsoft update website itself, something seems >> to >> stop me, saying "The page can not be displayed", and I have had browser >> issues for a few days too, ie. when I follow a link I searched on Google, >> I >> get sent to advertising websites, and, as mentioned before, something >> seems >> to block the sites which could help me sort out my problem. >> >> I have already done Malware checks with Spybot Search and Destroy, >> Lavasoft >> Ad-Aware and Malwarebytes Anti-Malware, all to no avail at all. >> I have also tried the Microsoft FixIt tool, which did not help in the >> slightest neither. >> >> Does anyone recognise my problem? >> If anyone can help me sort this out, the advice will be very gratefully >> accepted. >> >> Thank you in advance, >> Klauwaart. > |
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MowGreen
Guest
Posts: n/a
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First off, unlike XP, Windows 7 does *NOT* update from either the
Windows or Microsoft Update site via Internet Explorer, it updates *directly* from the update servers via the Windows Update icon in Control Panel. > I have had browser issues for a few days too, ie. when I follow a link I searched on > Google, I get sent to advertising websites, and, as mentioned before, something seems to > block the sites which could help me sort out my problem. You mention you've already done malware checks with Spybot, Adaware, and MBAM. How did you get to those sites if, as you state above, "something" is blocking "the sites which could help me sort out my problem " ? What happens when you open the Windows Update icon in Control Panel and then click the Check for updates link in the left frame ? If the system still can not search for updates, please post the *last* 50 or so lines of the WindowsUpdate.log into your reply: How to read the Windowsupdate.log file http://support.microsoft.com/kb/902093 MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked Klauwaart wrote: > > > "PA Bear [MS MVP]" <> wrote in message > news:#... >> Did you upgrade to Win7 or is it a brand-new computer? > Ran Win 7 from the beginning. > Not brand new, about 7 months old, but the problem only occurred now >> >> Are you running Win7 64-bit? > 32-bit >> >> What anti-virus application or security suite is /installed/ and is >> your subscription current? What anti-spyware applications (other than >> Defender)? > AVG Free, Spybot Search and Destroy, yesterday and to day I also > installed Lavasoft Ad-Aware and Malwarebytes Anti-Malware. >> What third-party firewall (if any)? > None >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought it)? > No. > > Thank you for your reply. > >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Klauwaart wrote: >>> Hello, >>> Since a few days now, it is completely impossible for me to receive >>> updates >>> for Windows 7 Ultimate. >>> >>> I keep getting an 80072EFE error. >>> When I try to go to the microsoft update website itself, something >>> seems to >>> stop me, saying "The page can not be displayed", and I have had browser >>> issues for a few days too, ie. when I follow a link I searched on >>> Google, I >>> get sent to advertising websites, and, as mentioned before, something >>> seems >>> to block the sites which could help me sort out my problem. >>> >>> I have already done Malware checks with Spybot Search and Destroy, >>> Lavasoft >>> Ad-Aware and Malwarebytes Anti-Malware, all to no avail at all. >>> I have also tried the Microsoft FixIt tool, which did not help in the >>> slightest neither. >>> >>> Does anyone recognise my problem? >>> If anyone can help me sort this out, the advice will be very gratefully >>> accepted. >>> >>> Thank you in advance, >>> Klauwaart. >> |
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Klauwaart
Guest
Posts: n/a
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How did I get to those sites?
Well I didn't. And what happens when I use the Win7 Updates Utility is that get the Shield in red and the message "Windows could not check for new updates. An error occurred while checking for new updates for your computer. Errors found: Code 80072EFE Windows Update encountered an unknown error". And then finally, as you requested (thanks for posting the link): "2010-05-08 17:15:35:470 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:15:35:470 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:15:38:042 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:15:38:042 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:15:38:042 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:15:38:043 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:15:38:043 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:15:38:043 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:15:40:803 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:15:40:803 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:15:40:803 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:15:40:803 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:15:40:804 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:15:40:804 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:15:43:310 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:15:43:310 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:15:43:310 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:15:43:310 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:15:43:310 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:15:43:310 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:15:43:310 1524 edc Misc WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/w...v4wuredir.cab: error 0x80072efe 2010-05-08 17:15:43:313 1524 edc Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072efe 2010-05-08 17:15:43:313 1524 edc Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80072EFE 2010-05-08 17:15:43:340 1524 edc Agent * WARNING: Exit code = 0x80072EFE 2010-05-08 17:15:43:340 1524 edc Agent ********* 2010-05-08 17:15:43:340 1524 edc Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 17:15:43:340 1524 edc Agent ************* 2010-05-08 17:15:43:340 1524 edc Agent WARNING: WU client failed Searching for update with error 0x80072efe 2010-05-08 17:15:43:351 1524 11bc AU >>## RESUMED ## AU: Search for updates [CallId = {46001123-74C4-49BB-942A-49A4F77331C1}] 2010-05-08 17:15:43:351 1524 11bc AU # WARNING: Search callback failed, result = 0x80072EFE 2010-05-08 17:15:43:351 1524 11bc AU # WARNING: Failed to find updates with error code 80072EFE 2010-05-08 17:15:43:351 1524 11bc AU ######### 2010-05-08 17:15:43:352 1524 11bc AU ## END ## AU: Search for updates [CallId = {46001123-74C4-49BB-942A-49A4F77331C1}] 2010-05-08 17:15:43:352 1524 11bc AU ############# 2010-05-08 17:15:43:353 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:15:43:353 1524 11bc AU AU setting next detection timeout to 2010-05-08 21:15:43 2010-05-08 17:15:43:354 1524 11bc AU Setting AU scheduled install time to 2010-05-09 02:00:00 2010-05-08 17:15:43:354 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:15:43:389 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:15:48:504 1524 edc Report REPORT EVENT: {3BCDCBB9-0B98-4AC1-9444-95A4C0BFBD48} 2010-05-08 17:15:43:339+0100 1 148101 {00000000-0000-0000-0000-000000000000} 0 80072efe AutomaticUpdates Failure SoftwareSynchronization Windows Update Client failed to detect with error 0x80072efe. 2010-05-08 17:15:48:770 1524 edc Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-05-08 17:15:48:770 1524 edc Report WER Report sent: 7.3.7600.16385 0x80072efe 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2010-05-08 17:15:48:770 1524 edc Report CWERReporter finishing event handling. (00000000) 2010-05-08 17:27:21:372 1524 634 AU Triggering AU detection through DetectNow API 2010-05-08 17:27:21:372 1524 634 AU Triggering Online detection (interactive) 2010-05-08 17:27:21:373 1524 12c0 AU ############# 2010-05-08 17:27:21:377 1524 12c0 AU ## START ## AU: Search for updates 2010-05-08 17:27:21:377 1524 12c0 AU ######### 2010-05-08 17:27:21:414 1524 12c0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {95A15CF3-1BA1-459A-82F0-770402486EAF}] 2010-05-08 17:27:21:414 1524 edc Agent ************* 2010-05-08 17:27:21:414 1524 edc Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 17:27:21:414 1524 edc Agent ********* 2010-05-08 17:27:21:414 1524 edc Agent * Online = Yes; Ignore download priority = No 2010-05-08 17:27:21:414 1524 edc Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-05-08 17:27:21:415 1524 edc Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2010-05-08 17:27:21:415 1524 edc Agent * Search Scope = {Machine} 2010-05-08 17:27:21:481 1524 edc Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 17:27:21:488 1524 edc Misc Microsoft signed: Yes 2010-05-08 17:27:25:468 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:27:25:468 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:27:25:468 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:27:25:468 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:27:25:468 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:27:25:469 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:27:27:810 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:27:27:810 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:27:27:811 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:27:27:811 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:27:27:811 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:27:27:811 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:27:30:145 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:27:30:146 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:27:30:146 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:27:30:146 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:27:30:146 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:27:30:146 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:27:32:500 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:27:32:500 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:27:32:501 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:27:32:501 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:27:32:501 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:27:32:501 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:27:32:501 1524 edc Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9...v4wuredir.cab: error 0x80072efe 2010-05-08 17:27:32:501 1524 edc Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 17:27:32:512 1524 edc Misc Microsoft signed: Yes 2010-05-08 17:27:35:876 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:27:35:876 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:27:35:877 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:27:35:877 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:27:35:877 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:27:35:877 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:27:41:237 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:27:41:237 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:27:41:237 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:27:41:237 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:27:41:237 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:27:41:238 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:27:43:594 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:27:43:594 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:27:43:595 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:27:43:595 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:27:43:595 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:27:43:595 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:28:09:950 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:28:09:950 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:28:09:950 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:28:09:950 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:28:09:950 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:28:09:951 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:28:09:951 1524 edc Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/win...v4wuredir.cab: error 0x80072efe 2010-05-08 17:28:09:951 1524 edc Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 17:28:09:959 1524 edc Misc Microsoft signed: Yes 2010-05-08 17:28:13:393 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:28:13:393 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:28:13:394 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:28:13:394 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:28:13:394 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:28:13:394 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:28:15:804 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:28:15:804 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:28:15:804 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:28:15:804 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:28:15:804 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:28:15:805 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:28:18:235 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:28:18:236 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:28:18:236 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:28:18:236 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:28:18:236 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:28:18:236 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:28:20:649 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:28:20:650 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:28:20:650 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:28:20:650 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:28:20:650 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:28:20:650 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:28:20:650 1524 edc Misc WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/w...v4wuredir.cab: error 0x80072efe 2010-05-08 17:28:20:652 1524 edc Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072efe 2010-05-08 17:28:20:652 1524 edc Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80072EFE 2010-05-08 17:28:20:653 1524 edc Agent * WARNING: Exit code = 0x80072EFE 2010-05-08 17:28:20:653 1524 edc Agent ********* 2010-05-08 17:28:20:654 1524 edc Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 17:28:20:654 1524 edc Agent ************* 2010-05-08 17:28:20:654 1524 edc Agent WARNING: WU client failed Searching for update with error 0x80072efe 2010-05-08 17:28:20:654 1524 11bc AU >>## RESUMED ## AU: Search for updates [CallId = {95A15CF3-1BA1-459A-82F0-770402486EAF}] 2010-05-08 17:28:20:654 1524 11bc AU # WARNING: Search callback failed, result = 0x80072EFE 2010-05-08 17:28:20:654 1524 11bc AU # WARNING: Failed to find updates with error code 80072EFE 2010-05-08 17:28:20:654 1524 11bc AU ######### 2010-05-08 17:28:20:654 1524 11bc AU ## END ## AU: Search for updates [CallId = {95A15CF3-1BA1-459A-82F0-770402486EAF}] 2010-05-08 17:28:20:654 1524 11bc AU ############# 2010-05-08 17:28:20:656 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:28:20:657 1524 11bc AU AU setting next detection timeout to 2010-05-08 21:28:20 2010-05-08 17:28:20:657 1524 11bc AU Setting AU scheduled install time to 2010-05-09 02:00:00 2010-05-08 17:28:20:658 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:28:20:660 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:28:25:653 1524 edc Report REPORT EVENT: {215CEE34-C637-4DBE-BA60-1E85F2C12858} 2010-05-08 17:28:20:653+0100 1 148101 {00000000-0000-0000-0000-000000000000} 0 80072efe AutomaticUpdates Failure SoftwareSynchronization Windows Update Client failed to detect with error 0x80072efe. 2010-05-08 17:28:25:678 1524 edc Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-05-08 17:28:25:678 1524 edc Report WER Report sent: 7.3.7600.16385 0x80072efe 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2010-05-08 17:28:25:678 1524 edc Report CWERReporter finishing event handling. (00000000) 2010-05-08 17:30:16:335 1524 192c AU Triggering AU detection through DetectNow API 2010-05-08 17:30:16:336 1524 192c AU Triggering Online detection (interactive) 2010-05-08 17:30:16:352 1524 12c0 AU ############# 2010-05-08 17:30:16:352 1524 12c0 AU ## START ## AU: Search for updates 2010-05-08 17:30:16:352 1524 12c0 AU ######### 2010-05-08 17:30:16:416 1524 12c0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {BD4C8C95-3E4F-4E4E-91AA-4C8CF9D67E1D}] 2010-05-08 17:30:16:421 1524 edc Agent ************* 2010-05-08 17:30:16:421 1524 edc Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 17:30:16:421 1524 edc Agent ********* 2010-05-08 17:30:16:421 1524 edc Agent * Online = Yes; Ignore download priority = No 2010-05-08 17:30:16:421 1524 edc Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-05-08 17:30:16:421 1524 edc Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2010-05-08 17:30:16:421 1524 edc Agent * Search Scope = {Machine} 2010-05-08 17:30:16:435 1524 edc Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 17:30:16:455 1524 edc Misc Microsoft signed: Yes 2010-05-08 17:30:20:245 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:20:246 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:20:246 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:20:246 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:20:246 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:20:246 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:22:781 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:22:781 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:22:781 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:22:781 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:22:782 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:22:782 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:25:246 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:25:246 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:25:246 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:25:246 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:25:246 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:25:247 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:27:752 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:27:753 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:27:753 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:27:753 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:27:753 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:27:753 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:27:753 1524 edc Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9...v4wuredir.cab: error 0x80072efe 2010-05-08 17:30:27:753 1524 edc Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 17:30:27:759 1524 edc Misc Microsoft signed: Yes 2010-05-08 17:30:30:126 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:30:126 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:30:126 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:30:127 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:30:127 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:30:127 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:32:481 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:32:481 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:32:481 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:32:481 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:32:481 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:32:481 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:34:937 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:34:938 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:34:938 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:34:938 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:34:938 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:34:938 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:37:453 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:37:453 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:37:454 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:37:454 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:37:454 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:37:454 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:37:454 1524 edc Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/win...v4wuredir.cab: error 0x80072efe 2010-05-08 17:30:37:454 1524 edc Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 17:30:37:463 1524 edc Misc Microsoft signed: Yes 2010-05-08 17:30:39:927 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:39:927 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:39:927 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:39:927 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:39:927 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:39:927 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:42:390 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:42:390 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:42:390 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:42:390 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:42:390 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:42:390 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:44:845 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:44:845 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:44:846 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:44:846 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:44:846 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:44:846 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:47:378 1524 edc Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 17:30:47:378 1524 edc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 17:30:47:379 1524 edc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 17:30:47:379 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 17:30:47:379 1524 edc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 17:30:47:379 1524 edc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 17:30:47:379 1524 edc Misc WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/w...v4wuredir.cab: error 0x80072efe 2010-05-08 17:30:47:381 1524 edc Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072efe 2010-05-08 17:30:47:381 1524 edc Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80072EFE 2010-05-08 17:30:47:382 1524 edc Agent * WARNING: Exit code = 0x80072EFE 2010-05-08 17:30:47:382 1524 edc Agent ********* 2010-05-08 17:30:47:382 1524 edc Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 17:30:47:382 1524 edc Agent ************* 2010-05-08 17:30:47:382 1524 edc Agent WARNING: WU client failed Searching for update with error 0x80072efe 2010-05-08 17:30:47:383 1524 11bc AU >>## RESUMED ## AU: Search for updates [CallId = {BD4C8C95-3E4F-4E4E-91AA-4C8CF9D67E1D}] 2010-05-08 17:30:47:383 1524 11bc AU # WARNING: Search callback failed, result = 0x80072EFE 2010-05-08 17:30:47:383 1524 11bc AU # WARNING: Failed to find updates with error code 80072EFE 2010-05-08 17:30:47:383 1524 11bc AU ######### 2010-05-08 17:30:47:383 1524 11bc AU ## END ## AU: Search for updates [CallId = {BD4C8C95-3E4F-4E4E-91AA-4C8CF9D67E1D}] 2010-05-08 17:30:47:383 1524 11bc AU ############# 2010-05-08 17:30:47:384 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:30:47:384 1524 11bc AU AU setting next detection timeout to 2010-05-08 21:30:47 2010-05-08 17:30:47:385 1524 11bc AU Setting AU scheduled install time to 2010-05-09 02:00:00 2010-05-08 17:30:47:386 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:30:47:388 1524 11bc AU Successfully wrote event for AU health state:0 2010-05-08 17:30:52:382 1524 edc Report REPORT EVENT: {02F35C54-8893-4B58-B585-E1BE0E8F98E3} 2010-05-08 17:30:47:382+0100 1 148101 {00000000-0000-0000-0000-000000000000} 0 80072efe AutomaticUpdates Failure SoftwareSynchronization Windows Update Client failed to detect with error 0x80072efe. 2010-05-08 17:30:52:425 1524 edc Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-05-08 17:30:52:425 1524 edc Report WER Report sent: 7.3.7600.16385 0x80072efe 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2010-05-08 17:30:52:425 1524 edc Report CWERReporter finishing event handling. (00000000) 2010-05-08 19:50:06:254 1524 1bb0 AU Triggering AU detection through DetectNow API 2010-05-08 19:50:06:293 1524 1bb0 AU Triggering Online detection (interactive) 2010-05-08 19:50:06:308 1524 12c0 AU ############# 2010-05-08 19:50:06:328 1524 12c0 AU ## START ## AU: Search for updates 2010-05-08 19:50:06:328 1524 12c0 AU ######### 2010-05-08 19:50:06:631 1524 12c0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {76FA3150-8231-43AE-A0B6-E573A0689488}] 2010-05-08 19:50:06:665 1524 a90 Agent ************* 2010-05-08 19:50:06:665 1524 a90 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 19:50:06:665 1524 a90 Agent ********* 2010-05-08 19:50:06:665 1524 a90 Agent * Online = Yes; Ignore download priority = No 2010-05-08 19:50:06:665 1524 a90 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-05-08 19:50:06:665 1524 a90 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2010-05-08 19:50:06:665 1524 a90 Agent * Search Scope = {Machine} 2010-05-08 19:50:06:977 1524 a90 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 19:50:07:077 1524 a90 Misc Microsoft signed: Yes 2010-05-08 19:50:10:613 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:10:613 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:10:613 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:10:613 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:10:613 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:10:613 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:13:012 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:13:012 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:13:012 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:13:013 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:13:013 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:13:013 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:15:403 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:15:403 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:15:404 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:15:404 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:15:404 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:15:404 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:17:873 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:17:873 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:17:873 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:17:873 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:17:873 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:17:874 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:17:874 1524 a90 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9...v4wuredir.cab: error 0x80072efe 2010-05-08 19:50:17:874 1524 a90 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 19:50:17:888 1524 a90 Misc Microsoft signed: Yes 2010-05-08 19:50:20:400 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:20:402 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:20:415 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:20:415 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:20:415 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:20:415 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:22:882 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:22:882 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:22:883 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:22:883 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:22:883 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:22:883 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:25:325 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:25:326 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:25:326 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:25:326 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:25:326 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:25:326 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:27:884 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:27:885 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:27:885 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:27:885 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:27:885 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:27:885 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:27:885 1524 a90 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/win...v4wuredir.cab: error 0x80072efe 2010-05-08 19:50:27:885 1524 a90 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 19:50:27:895 1524 a90 Misc Microsoft signed: Yes 2010-05-08 19:50:30:416 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:30:416 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:30:416 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:30:416 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:30:417 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:30:417 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:32:965 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:32:965 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:32:966 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:32:966 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:32:966 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:32:966 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:35:505 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:35:505 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:35:505 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:35:505 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:35:505 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:35:505 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:38:067 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:50:38:067 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:50:38:067 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:50:38:067 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:50:38:067 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:50:38:068 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:50:38:068 1524 a90 Misc WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/w...v4wuredir.cab: error 0x80072efe 2010-05-08 19:50:38:069 1524 a90 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072efe 2010-05-08 19:50:38:069 1524 a90 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80072EFE 2010-05-08 19:50:38:118 1524 a90 Agent * WARNING: Exit code = 0x80072EFE 2010-05-08 19:50:38:119 1524 a90 Agent ********* 2010-05-08 19:50:38:119 1524 a90 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 19:50:38:119 1524 a90 Agent ************* 2010-05-08 19:50:38:119 1524 a90 Agent WARNING: WU client failed Searching for update with error 0x80072efe 2010-05-08 19:50:38:140 1524 1b70 AU >>## RESUMED ## AU: Search for updates [CallId = {76FA3150-8231-43AE-A0B6-E573A0689488}] 2010-05-08 19:50:38:140 1524 1b70 AU # WARNING: Search callback failed, result = 0x80072EFE 2010-05-08 19:50:38:140 1524 1b70 AU # WARNING: Failed to find updates with error code 80072EFE 2010-05-08 19:50:38:140 1524 1b70 AU ######### 2010-05-08 19:50:38:140 1524 1b70 AU ## END ## AU: Search for updates [CallId = {76FA3150-8231-43AE-A0B6-E573A0689488}] 2010-05-08 19:50:38:140 1524 1b70 AU ############# 2010-05-08 19:50:38:178 1524 1b70 AU Successfully wrote event for AU health state:0 2010-05-08 19:50:38:178 1524 1b70 AU AU setting next detection timeout to 2010-05-08 23:50:38 2010-05-08 19:50:38:191 1524 1b70 AU Setting AU scheduled install time to 2010-05-09 02:00:00 2010-05-08 19:50:38:191 1524 1b70 AU Successfully wrote event for AU health state:0 2010-05-08 19:50:38:211 1524 1b70 AU Successfully wrote event for AU health state:0 2010-05-08 19:50:43:175 1524 a90 Report REPORT EVENT: {79573361-1320-4443-8A0F-B74231E5A981} 2010-05-08 19:50:38:118+0100 1 148101 {00000000-0000-0000-0000-000000000000} 0 80072efe AutomaticUpdates Failure SoftwareSynchronization Windows Update Client failed to detect with error 0x80072efe. 2010-05-08 19:50:43:536 1524 a90 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-05-08 19:50:43:536 1524 a90 Report WER Report sent: 7.3.7600.16385 0x80072efe 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2010-05-08 19:50:43:536 1524 a90 Report CWERReporter finishing event handling. (00000000) 2010-05-08 19:53:23:685 1524 18f0 AU Triggering AU detection through DetectNow API 2010-05-08 19:53:23:686 1524 18f0 AU Triggering Online detection (interactive) 2010-05-08 19:53:23:687 1524 12c0 AU ############# 2010-05-08 19:53:23:687 1524 12c0 AU ## START ## AU: Search for updates 2010-05-08 19:53:23:687 1524 12c0 AU ######### 2010-05-08 19:53:23:749 1524 12c0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {FE67730A-A891-42D9-81FC-729ABE088DA0}] 2010-05-08 19:53:23:751 1524 a90 Agent ************* 2010-05-08 19:53:23:751 1524 a90 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 19:53:23:751 1524 a90 Agent ********* 2010-05-08 19:53:23:751 1524 a90 Agent * Online = Yes; Ignore download priority = No 2010-05-08 19:53:23:751 1524 a90 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-05-08 19:53:23:751 1524 a90 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2010-05-08 19:53:23:751 1524 a90 Agent * Search Scope = {Machine} 2010-05-08 19:53:23:765 1524 a90 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 19:53:23:772 1524 a90 Misc Microsoft signed: Yes 2010-05-08 19:53:27:052 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:27:052 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:27:053 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:27:055 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:27:055 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:27:055 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:29:506 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:29:506 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:29:506 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:29:507 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:29:507 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:29:507 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:31:955 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:31:955 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:31:955 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:31:955 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:31:955 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:31:955 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:34:343 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:34:343 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:34:344 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:34:344 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:34:344 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:34:344 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:34:344 1524 a90 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9...v4wuredir.cab: error 0x80072efe 2010-05-08 19:53:34:344 1524 a90 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 19:53:34:357 1524 a90 Misc Microsoft signed: Yes 2010-05-08 19:53:36:763 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:36:763 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:36:763 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:36:763 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:36:763 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:36:763 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:39:344 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:39:344 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:39:344 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:39:344 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:39:344 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:39:344 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:41:934 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:41:935 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:41:935 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:41:935 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:41:935 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:41:935 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:45:405 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:45:405 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:45:406 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:45:406 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:45:406 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:45:406 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:45:406 1524 a90 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/win...v4wuredir.cab: error 0x80072efe 2010-05-08 19:53:45:407 1524 a90 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-05-08 19:53:45:413 1524 a90 Misc Microsoft signed: Yes 2010-05-08 19:53:48:861 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:48:861 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:48:861 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:48:862 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:48:862 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:48:863 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:51:399 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:51:400 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:51:400 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:51:400 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:51:400 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:51:400 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:53:56:825 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:53:56:825 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:53:56:825 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:53:56:825 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:53:56:826 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:53:56:826 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:54:02:383 1524 a90 Misc WARNING: Send failed with hr = 80072efe. 2010-05-08 19:54:02:383 1524 a90 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2010-05-08 19:54:02:383 1524 a90 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe 2010-05-08 19:54:02:383 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe 2010-05-08 19:54:02:383 1524 a90 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe 2010-05-08 19:54:02:383 1524 a90 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe 2010-05-08 19:54:02:384 1524 a90 Misc WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/w...v4wuredir.cab: error 0x80072efe 2010-05-08 19:54:02:385 1524 a90 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072efe 2010-05-08 19:54:02:385 1524 a90 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80072EFE 2010-05-08 19:54:02:386 1524 a90 Agent * WARNING: Exit code = 0x80072EFE 2010-05-08 19:54:02:386 1524 a90 Agent ********* 2010-05-08 19:54:02:386 1524 a90 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-05-08 19:54:02:386 1524 a90 Agent ************* 2010-05-08 19:54:02:386 1524 a90 Agent WARNING: WU client failed Searching for update with error 0x80072efe 2010-05-08 19:54:02:387 1524 1b70 AU >>## RESUMED ## AU: Search for updates [CallId = {FE67730A-A891-42D9-81FC-729ABE088DA0}] 2010-05-08 19:54:02:387 1524 1b70 AU # WARNING: Search callback failed, result = 0x80072EFE 2010-05-08 19:54:02:387 1524 1b70 AU # WARNING: Failed to find updates with error code 80072EFE 2010-05-08 19:54:02:387 1524 1b70 AU ######### 2010-05-08 19:54:02:387 1524 1b70 AU ## END ## AU: Search for updates [CallId = {FE67730A-A891-42D9-81FC-729ABE088DA0}] 2010-05-08 19:54:02:387 1524 1b70 AU ############# 2010-05-08 19:54:02:387 1524 1b70 AU Successfully wrote event for AU health state:0 2010-05-08 19:54:02:388 1524 1b70 AU AU setting next detection timeout to 2010-05-08 23:54:02 2010-05-08 19:54:02:388 1524 1b70 AU Setting AU scheduled install time to 2010-05-09 02:00:00 2010-05-08 19:54:02:388 1524 1b70 AU Successfully wrote event for AU health state:0 2010-05-08 19:54:02:390 1524 1b70 AU Successfully wrote event for AU health state:0 2010-05-08 19:54:07:386 1524 a90 Report REPORT EVENT: {F1EA3A91-E4D4-4E35-97E2-05AFC09FD006} 2010-05-08 19:54:02:385+0100 1 148101 {00000000-0000-0000-0000-000000000000} 0 80072efe AutomaticUpdates Failure SoftwareSynchronization Windows Update Client failed to detect with error 0x80072efe. 2010-05-08 19:54:07:431 1524 a90 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-05-08 19:54:07:431 1524 a90 Report WER Report sent: 7.3.7600.16385 0x80072efe 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2010-05-08 19:54:07:432 1524 a90 Report CWERReporter finishing event handling. (00000000) 2010-05-09 00:10:10:073 1524 12c0 AU AU setting next sqm report timeout to 2010-05-09 23:10:10" "MowGreen" <> wrote in message news:#... > First off, unlike XP, Windows 7 does *NOT* update from either the Windows > or Microsoft Update site via Internet Explorer, it updates *directly* from > the update servers via the Windows Update icon in Control Panel. > >> I have had browser issues for a few days too, ie. when I follow a link I >> searched on >> Google, I get sent to advertising websites, and, as mentioned before, >> something seems to >> block the sites which could help me sort out my problem. > > You mention you've already done malware checks with Spybot, Adaware, and > MBAM. How did you get to those sites if, as you state above, "something" > is blocking "the sites which could help me sort out my problem " ? > > What happens when you open the Windows Update icon in Control Panel and > then click the Check for updates link in the left frame ? > > If the system still can not search for updates, please post the *last* 50 > or so lines of the WindowsUpdate.log into your reply: > > How to read the Windowsupdate.log file > http://support.microsoft.com/kb/902093 > > > MowGreen > ================ > *-343-* FDNY > Never Forgotten > ================ > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked > > > > Klauwaart wrote: >> >> >> "PA Bear [MS MVP]" <> wrote in message >> news:#... >>> Did you upgrade to Win7 or is it a brand-new computer? >> Ran Win 7 from the beginning. >> Not brand new, about 7 months old, but the problem only occurred now >>> >>> Are you running Win7 64-bit? >> 32-bit >>> >>> What anti-virus application or security suite is /installed/ and is >>> your subscription current? What anti-spyware applications (other than >>> Defender)? >> AVG Free, Spybot Search and Destroy, yesterday and to day I also >> installed Lavasoft Ad-Aware and Malwarebytes Anti-Malware. >>> What third-party firewall (if any)? >> None >>> >>> Has a(another) Norton or McAfee application ever been installed on the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought it)? >> No. >> >> Thank you for your reply. >> >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>> >>> Klauwaart wrote: >>>> Hello, >>>> Since a few days now, it is completely impossible for me to receive >>>> updates >>>> for Windows 7 Ultimate. >>>> >>>> I keep getting an 80072EFE error. >>>> When I try to go to the microsoft update website itself, something >>>> seems to >>>> stop me, saying "The page can not be displayed", and I have had browser >>>> issues for a few days too, ie. when I follow a link I searched on >>>> Google, I >>>> get sent to advertising websites, and, as mentioned before, something >>>> seems >>>> to block the sites which could help me sort out my problem. >>>> >>>> I have already done Malware checks with Spybot Search and Destroy, >>>> Lavasoft >>>> Ad-Aware and Malwarebytes Anti-Malware, all to no avail at all. >>>> I have also tried the Microsoft FixIt tool, which did not help in the >>>> slightest neither. >>>> >>>> Does anyone recognise my problem? >>>> If anyone can help me sort this out, the advice will be very gratefully >>>> accepted. >>>> >>>> Thank you in advance, >>>> Klauwaart. >>> |
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PA Bear [MS MVP]
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I'll leave you in BroMow's able hands.
Klauwaart wrote: > "PA Bear [MS MVP]" <> wrote in message > news:#... >> Did you upgrade to Win7 or is it a brand-new computer? > Ran Win 7 from the beginning. > Not brand new, about 7 months old, but the problem only occurred now >> >> Are you running Win7 64-bit? > 32-bit >> >> What anti-virus application or security suite is /installed/ and is your >> subscription current? What anti-spyware applications (other than >> Defender)? > AVG Free, Spybot Search and Destroy, yesterday and to day I also installed > Lavasoft Ad-Aware and Malwarebytes Anti-Malware. >> What third-party firewall (if any)? > None >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought it)? > No. > > Thank you for your reply. > >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Klauwaart wrote: >>> Hello, >>> Since a few days now, it is completely impossible for me to receive >>> updates >>> for Windows 7 Ultimate. >>> >>> I keep getting an 80072EFE error. >>> When I try to go to the microsoft update website itself, something seems >>> to >>> stop me, saying "The page can not be displayed", and I have had browser >>> issues for a few days too, ie. when I follow a link I searched on >>> Google, >>> I >>> get sent to advertising websites, and, as mentioned before, something >>> seems >>> to block the sites which could help me sort out my problem. >>> >>> I have already done Malware checks with Spybot Search and Destroy, >>> Lavasoft >>> Ad-Aware and Malwarebytes Anti-Malware, all to no avail at all. >>> I have also tried the Microsoft FixIt tool, which did not help in the >>> slightest neither. >>> >>> Does anyone recognise my problem? >>> If anyone can help me sort this out, the advice will be very gratefully >>> accepted. >>> >>> Thank you in advance, >>> Klauwaart. |
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MowGreen
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Klauwaart wrote:
> 2010-05-08 17:15:48:770 1524 edc Report WER Report sent: > 7.3.7600.16385 0x80072efe 00000000-0000-0000-0000-000000000000 Scan 101 > Unmanaged 2010-05-08 17:27:25:468 1524 edc Misc WARNING: > WinHttp: SendRequestUsingProxy failed for > <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. > error 0x80072efe <snip> > 2010-05-08 17:27:25:468 1524 edc Misc WARNING: WinHttp: > SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe > 2010-05-08 17:27:25:468 1524 edc Misc WARNING: WinHttp: > SendRequestToServerForFileInformation failed with 0x80072efe > 2010-05-08 17:27:25:469 1524 edc Misc WARNING: WinHttp: > ShouldFileBeDownloaded failed with 0x80072efe The 2 most notable entries indicate that the Windows Update Agent(WUA) is a Version behind the current one and that a proxy server is interfering with the communication between the update servers and your system. I suspect this is related to AVG and/or one of Spybot's protections. If AVG is set to scan incoming email, then a proxy server has been set up. You can remove proxy settings but AVG may reset them again unless you configure it to *not* scan incoming email. There is really no need to scan incoming email as any reliable AV will detect malicious content if/when you attempt to view/open it and alert you or, even more likely, quarantine/delete said malicious content. One of Spybot's components may be causing an issue with the installation of the latest Version of the WUA. TeaTimer and SDHelper are 2 of those components. The article below shows how to access the options to enable or disable TeaTimer and SD Helper: How to enable/disable Spybot Tea timer http://www.malwarehelp.org/how-to-en...-teatimer.html Suggest you configure the system to Clean boot: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 After the Clean boot, download and *save* the latest Version of the WUA: http://download.windowsupdate.com/wi...gent30-x86.exe You can also obtain it from link on this MS KB: http://support.microsoft.com/kb/949104 It's under " Windows Vista, Windows Server 2008, Windows XP, Windows Server 2003, and Windows 2000 Service Pack 4 " but, as you see, Windows 7 is not listed as one of the OS' that it works on: > For an x86-based computer > > Download the windowsupdateagent30-x86.exe package now Once the download completes, close *any* open programs and browsers. Click the Start orb > in the 'Search programs and files' field type in services Under Programs, *right* click Services and choose 'Run as administrator'. Agree to the UAC prompt to allow the Services console to run Elevated. Scroll down the list of Service and Stop these 2 for now: Background Intelligent Transfer Service (BITS) Windows Update Click on each Service to highlight it and then click the Stop link to the left. Run windowsupdateagent30-x86.exe now. If you are prompted to restart the system, decline to do so. You can close the Services console now as when the system is restarted, both services should start *unless* their Startup type has been changed from their Default setting. Both services should be set to Automatic (Delayed start) but BITS can be set to Manual if you so desire. Click the Start orb once more and in the Search field type in cmd Under Programs, *right* click cmd.exe and choose 'Run as admin' again; agree to the UAC prompt. At the prompt type in the below commands pressing Enter after *each* command netsh winhttp reset proxy exit Restart the system now and, while *still* in the Clean boot state, open Windows Update in Control Panel and see if the system can search for updates. If it can, decline to install the updates and configure the system to start in normal Windows mode by UNdoing the Clean boot steps. Once the system is booted to normal Windows mode, see if it can search for and install updates. If it can, then you're done. If it can not, post the last 50 or so lines of the WindowsUpdate.log into your reply. MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked |
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Klauwaart
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Thanks for that great explanation,
however, when I go to http://support.microsoft.com/kb/949104 and then click the link to the Windows Update site, I am greeted with "Internet Explorer cannot display the webpage", which is what I mentioned in the previous post about it looks like the websites that can help have been blocked. By the way, this still happens after the "Clean Boot". That is why I think the problem of being sent to advertising sites when clicking on a link in Google search has something to do with it. I think something is holding my PC hostage and preventing it from going to Microsoft download sites in the process. I really don't know where to go from here. I also completed the steps you mentioned about Spybot and AVG. So, if you know any further solutions apart from re-formatting the whole system (which I am very reluctant to do) I would be very grateful for any further help. Thank you for all the help you have given so far. "MowGreen" <> wrote in message news:... > Klauwaart wrote: >> 2010-05-08 17:15:48:770 1524 edc Report WER Report sent: >> 7.3.7600.16385 0x80072efe 00000000-0000-0000-0000-000000000000 Scan 101 >> Unmanaged 2010-05-08 17:27:25:468 1524 edc Misc WARNING: >> WinHttp: SendRequestUsingProxy failed for >> <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. >> error 0x80072efe > <snip> >> 2010-05-08 17:27:25:468 1524 edc Misc WARNING: WinHttp: >> SendRequestToServerForFileInformation MakeRequest failed. error >> 0x80072efe >> 2010-05-08 17:27:25:468 1524 edc Misc WARNING: WinHttp: >> SendRequestToServerForFileInformation failed with 0x80072efe >> 2010-05-08 17:27:25:469 1524 edc Misc WARNING: WinHttp: >> ShouldFileBeDownloaded failed with 0x80072efe > > > The 2 most notable entries indicate that the Windows Update Agent(WUA) is > a Version behind the current one and that a proxy server is interfering > with the communication between the update servers and your system. I > suspect this is related to AVG and/or one of Spybot's protections. > > If AVG is set to scan incoming email, then a proxy server has been set up. > You can remove proxy settings but AVG may reset them again unless you > configure it to *not* scan incoming email. There is really no need to scan > incoming email as any reliable AV will detect malicious content if/when > you attempt to view/open it and alert you or, even more likely, > quarantine/delete said malicious content. > > One of Spybot's components may be causing an issue with the installation > of the latest Version of the WUA. TeaTimer and SDHelper are 2 of those > components. > The article below shows how to access the options to enable or disable > TeaTimer and SD Helper: > > How to enable/disable Spybot Tea timer > http://www.malwarehelp.org/how-to-en...-teatimer.html > Suggest you configure the system to Clean boot: > > How to troubleshoot a problem by performing a clean boot in Windows Vista > or in Windows 7 > http://support.microsoft.com/kb/929135 > > After the Clean boot, download and *save* the latest Version of the WUA: > http://download.windowsupdate.com/wi...gent30-x86.exe > > You can also obtain it from link on this MS KB: > http://support.microsoft.com/kb/949104 > > It's under " Windows Vista, Windows Server 2008, Windows XP, Windows > Server 2003, and Windows 2000 Service Pack 4 " but, as you see, Windows 7 > is not listed as one of the OS' that it works on: >> For an x86-based computer >> >> Download the windowsupdateagent30-x86.exe package now > > Once the download completes, close *any* open programs and browsers. > > Click the Start orb > in the 'Search programs and files' field type in > services > Under Programs, *right* click Services and choose 'Run as administrator'. > Agree to the UAC prompt to allow the Services console to run Elevated. > Scroll down the list of Service and Stop these 2 for now: > Background Intelligent Transfer Service (BITS) > Windows Update > Click on each Service to highlight it and then click the Stop link to the > left. > > Run windowsupdateagent30-x86.exe now. If you are prompted to restart the > system, decline to do so. You can close the Services console now as when > the system is restarted, both services should start *unless* their Startup > type has been changed from their Default setting. > > Both services should be set to Automatic (Delayed start) but BITS can be > set to Manual if you so desire. > > Click the Start orb once more and in the Search field type in > cmd > Under Programs, *right* click cmd.exe and choose 'Run as admin' again; > agree to the UAC prompt. > At the prompt type in the below commands pressing Enter after *each* > command > > netsh winhttp reset proxy > exit > > Restart the system now and, while *still* in the Clean boot state, open > Windows Update in Control Panel and see if the system can search for > updates. > If it can, decline to install the updates and configure the system to > start in normal Windows mode by UNdoing the Clean boot steps. > > Once the system is booted to normal Windows mode, see if it can search for > and install updates. > > If it can, then you're done. > If it can not, post the last 50 or so lines of the WindowsUpdate.log into > your reply. > > > MowGreen > ================ > *-343-* FDNY > Never Forgotten > ================ > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked |
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MowGreen
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Klauwaart wrote:
> Thanks for that great explanation, > however, > when I go to http://support.microsoft.com/kb/949104 and then click the > link to the Windows Update site, I am greeted with "Internet Explorer > cannot display the webpage", which is what I mentioned in the previous > post about it looks like the websites that can help have been blocked. > > By the way, this still happens after the "Clean Boot". > > That is why I think the problem of being sent to advertising sites when > clicking on a link in Google search has something to do with it. > I think something is holding my PC hostage and preventing it from going > to Microsoft download sites in the process. > > I really don't know where to go from here. > I also completed the steps you mentioned about Spybot and AVG. > > So, if you know any further solutions apart from re-formatting the whole > system (which I am very reluctant to do) I would be very grateful for > any further help. > > Thank you for all the help you have given so far. You're mowst welcome ... What happens now when you open Windows Update in the Control Panel ? Again, Windows 7 does *NOT* update via Internet Explorer accessing the Windows Update site and I do not understand why you are clicking links to WU on the KB article. In Windows 7, when one clicks a link to the WU site then the Windows Update Control Panel window is supposed to open. If it's not, then either the system is being redirected by a DNS exploit or the OS has been exploited by malware. 1) Did you do the steps to reset the proxy configuration to no proxy server ? 2)Is the system on a wireless or wired network ? 3)a. Have you checked for the presence of malware while in *Safe Mode* with MBAM's most *recent* definitions installed ? b. Where did you download MBAM from and, can you access this page ? http://www.malwarebytes.org/ 4) Open the Windows Update icon in Control Panel. Click the Check for updates link in the left frame. What happens ? If the system still can not update, then please post at least the last 50 or so lines of the WindowsUpdate.log into your reply along with the **above requested information**. MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked |
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dougjosh
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Mow and Klau,
I am having the same issue, same error, same hijacked search engines, with Winows XP version and IE8. This has to be some sort of bug. I notified Microsoft, but no answer yet. I even tried to download another browser (Google Chrome) and it does not allow that either. Windows Onecare and Iobit ASC can't stop it either. I am using another pc to write this message because the bug will not allow me to access this forum from the affected computer. "MowGreen" wrote: > Klauwaart wrote: > > Thanks for that great explanation, > > however, > > when I go to http://support.microsoft.com/kb/949104 and then click the > > link to the Windows Update site, I am greeted with "Internet Explorer > > cannot display the webpage", which is what I mentioned in the previous > > post about it looks like the websites that can help have been blocked. > > > > By the way, this still happens after the "Clean Boot". > > > > That is why I think the problem of being sent to advertising sites when > > clicking on a link in Google search has something to do with it. > > I think something is holding my PC hostage and preventing it from going > > to Microsoft download sites in the process. > > > > I really don't know where to go from here. > > I also completed the steps you mentioned about Spybot and AVG. > > > > So, if you know any further solutions apart from re-formatting the whole > > system (which I am very reluctant to do) I would be very grateful for > > any further help. > > > > Thank you for all the help you have given so far. > > You're mowst welcome ... What happens now when you open Windows Update > in the Control Panel ? > > Again, Windows 7 does *NOT* update via Internet Explorer accessing the > Windows Update site and I do not understand why you are clicking links > to WU on the KB article. > In Windows 7, when one clicks a link to the WU site then the Windows > Update Control Panel window is supposed to open. If it's not, then > either the system is being redirected by a DNS exploit or the OS has > been exploited by malware. > > 1) Did you do the steps to reset the proxy configuration to no proxy > server ? > > 2)Is the system on a wireless or wired network ? > > 3)a. Have you checked for the presence of malware while in *Safe Mode* > with MBAM's most *recent* definitions installed ? > > b. Where did you download MBAM from and, can you access this page ? > http://www.malwarebytes.org/ > > 4) Open the Windows Update icon in Control Panel. > Click the Check for updates link in the left frame. What happens ? > If the system still can not update, then please post at least the last > 50 or so lines of the WindowsUpdate.log into your reply along with the > **above requested information**. > > > MowGreen > ================ > *-343-* FDNY > Never Forgotten > ================ > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked > . > |
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