no updates since 14/10/04

Since installing SP2 on XP on October 14th I have had no automatic updates
I have downloaded Media Player since from the web site no problem ,I don`to
get an error message just no updates available Have tried the newsgroups but
nothing seems to fit the bill can anyone point me in the right direction
..Have tried Microsoft still waiting thanks

"ihenney",

Can you still view the history of your installations on
the windowsupdate.microsoft.com website? What happens
when you scan for updates? Do any of the three sections
turn bold and have a number following them such as:
Critical Updates (1)

I would be most happy to help you. Please post back to
these questions.

Sincerely,

Pat Walters [MSFT]

>-----Original Message-----
>Since installing SP2 on XP on October 14th I have had no
automatic updates
>I have downloaded Media Player since from the web site no
problem ,I don`to
>get an error message just no updates available Have tried
the newsgroups but
>nothing seems to fit the bill can anyone point me in the
right direction
>..Have tried Microsoft still waiting thanks
>
>
>.
>

I am having the same, or a similar, problem. I am setting up a new Tablet PC
machine, w/ SP2 pre-installed. The windows update site tells me that there
are 0 updates of any kind when I scan for updates. I know at a minimum that
MP 10 was not installed, nor was HighMAT support, but neither showed. I am
certain some security updates are needed, too. I don't get any errors, just
no updates. Their is, of course, no update history, either.

Thanks,
Mark Payton

"Pat Walters [MSFT]" wrote:

> "ihenney",
>
> Can you still view the history of your installations on
> the windowsupdate.microsoft.com website? What happens
> when you scan for updates? Do any of the three sections
> turn bold and have a number following them such as:
> Critical Updates (1)
>
> I would be most happy to help you. Please post back to
> these questions.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> >-----Original Message-----
> >Since installing SP2 on XP on October 14th I have had no
> automatic updates
> >I have downloaded Media Player since from the web site no
> problem ,I don`to
> >get an error message just no updates available Have tried
> the newsgroups but
> >nothing seems to fit the bill can anyone point me in the
> right direction
> >..Have tried Microsoft still waiting thanks
> >
> >
> >.
> >
>

When you choose to scan for updates choose the non-default option. The
default is for "express install", you need to choose the "custom
install". This will let you see ALL the updates available, NOT just
the security ones.

On Mon, 31 Jan 2005 07:47:03 -0800, "Mark Payton"
<> wrote:

>I am having the same, or a similar, problem. I am setting up a new Tablet PC
>machine, w/ SP2 pre-installed. The windows update site tells me that there
>are 0 updates of any kind when I scan for updates. I know at a minimum that
>MP 10 was not installed, nor was HighMAT support, but neither showed. I am
>certain some security updates are needed, too. I don't get any errors, just
>no updates. Their is, of course, no update history, either.
>
> Thanks,
> Mark Payton
>
>"Pat Walters [MSFT]" wrote:
>
>> "ihenney",
>>
>> Can you still view the history of your installations on
>> the windowsupdate.microsoft.com website? What happens
>> when you scan for updates? Do any of the three sections
>> turn bold and have a number following them such as:
>> Critical Updates (1)
>>
>> I would be most happy to help you. Please post back to
>> these questions.
>>
>> Sincerely,
>>
>> Pat Walters [MSFT]
>>
>> >-----Original Message-----
>> >Since installing SP2 on XP on October 14th I have had no
>> automatic updates
>> >I have downloaded Media Player since from the web site no
>> problem ,I don`to
>> >get an error message just no updates available Have tried
>> the newsgroups but
>> >nothing seems to fit the bill can anyone point me in the
>> right direction
>> >..Have tried Microsoft still waiting thanks
>> >
>> >
>> >.
>> >
>>

I normally choose that option anyway and still get nothing.

I noticed something else peculiar as I was working on this. When I choose
the administrator options and search the update catalog, I can see all of the
updates. When I select them they go to the download basket correctly.
However, the "Download now" button is disabled so that I can't download
anything from there either.

One thing I found in my searches was that I don't have the msjava.dll file
on my system anywhere, nor does Internet Explorer's Internet Options/Advanced
tab show me the MS Java VM choices that I see on other systems. My
understanding is that the Sun Java VM should be able to handle all java
functions and it is installed and functional, but could this be part of the
problem? If so, how can I install the ms java vm?



"f/fgeorge" wrote:

> When you choose to scan for updates choose the non-default option. The
> default is for "express install", you need to choose the "custom
> install". This will let you see ALL the updates available, NOT just
> the security ones.
>
> On Mon, 31 Jan 2005 07:47:03 -0800, "Mark Payton"
> <> wrote:
>
> >I am having the same, or a similar, problem. I am setting up a new Tablet PC
> >machine, w/ SP2 pre-installed. The windows update site tells me that there
> >are 0 updates of any kind when I scan for updates. I know at a minimum that
> >MP 10 was not installed, nor was HighMAT support, but neither showed. I am
> >certain some security updates are needed, too. I don't get any errors, just
> >no updates. Their is, of course, no update history, either.
> >
> > Thanks,
> > Mark Payton
> >
> >"Pat Walters [MSFT]" wrote:
> >
> >> "ihenney",
> >>
> >> Can you still view the history of your installations on
> >> the windowsupdate.microsoft.com website? What happens
> >> when you scan for updates? Do any of the three sections
> >> turn bold and have a number following them such as:
> >> Critical Updates (1)
> >>
> >> I would be most happy to help you. Please post back to
> >> these questions.
> >>
> >> Sincerely,
> >>
> >> Pat Walters [MSFT]
> >>
> >> >-----Original Message-----
> >> >Since installing SP2 on XP on October 14th I have had no
> >> automatic updates
> >> >I have downloaded Media Player since from the web site no
> >> problem ,I don`to
> >> >get an error message just no updates available Have tried
> >> the newsgroups but
> >> >nothing seems to fit the bill can anyone point me in the
> >> right direction
> >> >..Have tried Microsoft still waiting thanks
> >> >
> >> >
> >> >.
> >> >
> >>
>
>

Hi Mark,

I have a similar problem in that choosing express or custom, I do not get
any options to install any updates as well. Did you manage to resolve this?

With regards to your Java question, I do not really know how to install the
MSJVM but it seems that the Sun JVM works fine for everything that I do. It
can be installed from java.com

"Mark Payton" wrote:

> I normally choose that option anyway and still get nothing.
>
> I noticed something else peculiar as I was working on this. When I choose
> the administrator options and search the update catalog, I can see all of the
> updates. When I select them they go to the download basket correctly.
> However, the "Download now" button is disabled so that I can't download
> anything from there either.
>
> One thing I found in my searches was that I don't have the msjava.dll file
> on my system anywhere, nor does Internet Explorer's Internet Options/Advanced
> tab show me the MS Java VM choices that I see on other systems. My
> understanding is that the Sun Java VM should be able to handle all java
> functions and it is installed and functional, but could this be part of the
> problem? If so, how can I install the ms java vm?
>
>
>
> "f/fgeorge" wrote:
>
> > When you choose to scan for updates choose the non-default option. The
> > default is for "express install", you need to choose the "custom
> > install". This will let you see ALL the updates available, NOT just
> > the security ones.
> >
> > On Mon, 31 Jan 2005 07:47:03 -0800, "Mark Payton"
> > <> wrote:
> >
> > >I am having the same, or a similar, problem. I am setting up a new Tablet PC
> > >machine, w/ SP2 pre-installed. The windows update site tells me that there
> > >are 0 updates of any kind when I scan for updates. I know at a minimum that
> > >MP 10 was not installed, nor was HighMAT support, but neither showed. I am
> > >certain some security updates are needed, too. I don't get any errors, just
> > >no updates. Their is, of course, no update history, either.
> > >
> > > Thanks,
> > > Mark Payton
> > >
> > >"Pat Walters [MSFT]" wrote:
> > >
> > >> "ihenney",
> > >>
> > >> Can you still view the history of your installations on
> > >> the windowsupdate.microsoft.com website? What happens
> > >> when you scan for updates? Do any of the three sections
> > >> turn bold and have a number following them such as:
> > >> Critical Updates (1)
> > >>
> > >> I would be most happy to help you. Please post back to
> > >> these questions.
> > >>
> > >> Sincerely,
> > >>
> > >> Pat Walters [MSFT]
> > >>
> > >> >-----Original Message-----
> > >> >Since installing SP2 on XP on October 14th I have had no
> > >> automatic updates
> > >> >I have downloaded Media Player since from the web site no
> > >> problem ,I don`to
> > >> >get an error message just no updates available Have tried
> > >> the newsgroups but
> > >> >nothing seems to fit the bill can anyone point me in the
> > >> right direction
> > >> >..Have tried Microsoft still waiting thanks
> > >> >
> > >> >
> > >> >.
> > >> >
> > >>
> >
> >

Ultimately, the only solution we could find was a complete reinstall of XP.
The machine came with an image from HP, but there were enough peculiarities
with it, including this one, that we felt a new installation was in order. We
did it to create our master image for the Tablets and I did it on my Tablet,
too. Everything works now, but it was a real pain.

Mark

"TabletPC" wrote:

>
> Hi Mark,
>
> I have a similar problem in that choosing express or custom, I do not get
> any options to install any updates as well. Did you manage to resolve this?
>
> With regards to your Java question, I do not really know how to install the
> MSJVM but it seems that the Sun JVM works fine for everything that I do. It
> can be installed from java.com
>
> "Mark Payton" wrote:
>
> > I normally choose that option anyway and still get nothing.
> >
> > I noticed something else peculiar as I was working on this. When I choose
> > the administrator options and search the update catalog, I can see all of the
> > updates. When I select them they go to the download basket correctly.
> > However, the "Download now" button is disabled so that I can't download
> > anything from there either.
> >
> > One thing I found in my searches was that I don't have the msjava.dll file
> > on my system anywhere, nor does Internet Explorer's Internet Options/Advanced
> > tab show me the MS Java VM choices that I see on other systems. My
> > understanding is that the Sun Java VM should be able to handle all java
> > functions and it is installed and functional, but could this be part of the
> > problem? If so, how can I install the ms java vm?
> >
> >
> >
> > "f/fgeorge" wrote:
> >
> > > When you choose to scan for updates choose the non-default option. The
> > > default is for "express install", you need to choose the "custom
> > > install". This will let you see ALL the updates available, NOT just
> > > the security ones.
> > >
> > > On Mon, 31 Jan 2005 07:47:03 -0800, "Mark Payton"
> > > <> wrote:
> > >
> > > >I am having the same, or a similar, problem. I am setting up a new Tablet PC
> > > >machine, w/ SP2 pre-installed. The windows update site tells me that there
> > > >are 0 updates of any kind when I scan for updates. I know at a minimum that
> > > >MP 10 was not installed, nor was HighMAT support, but neither showed. I am
> > > >certain some security updates are needed, too. I don't get any errors, just
> > > >no updates. Their is, of course, no update history, either.
> > > >
> > > > Thanks,
> > > > Mark Payton
> > > >
> > > >"Pat Walters [MSFT]" wrote:
> > > >
> > > >> "ihenney",
> > > >>
> > > >> Can you still view the history of your installations on
> > > >> the windowsupdate.microsoft.com website? What happens
> > > >> when you scan for updates? Do any of the three sections
> > > >> turn bold and have a number following them such as:
> > > >> Critical Updates (1)
> > > >>
> > > >> I would be most happy to help you. Please post back to
> > > >> these questions.
> > > >>
> > > >> Sincerely,
> > > >>
> > > >> Pat Walters [MSFT]
> > > >>
> > > >> >-----Original Message-----
> > > >> >Since installing SP2 on XP on October 14th I have had no
> > > >> automatic updates
> > > >> >I have downloaded Media Player since from the web site no
> > > >> problem ,I don`to
> > > >> >get an error message just no updates available Have tried
> > > >> the newsgroups but
> > > >> >nothing seems to fit the bill can anyone point me in the
> > > >> right direction
> > > >> >..Have tried Microsoft still waiting thanks
> > > >> >
> > > >> >
> > > >> >.
> > > >> >
> > > >>
> > >
> > >

Hmm.. That would majorly suck. Doing a complete reinstall that is. I have a
master image of my tablet of when it first arrived, but re-imaging it didn't
do anything so I hope I don't have to resort to doing a re-install. Bit wary
of doing it actually.

If anyone else has some clues please let us know. Thanks.

"Mark Payton" wrote:

> Ultimately, the only solution we could find was a complete reinstall of XP.
> The machine came with an image from HP, but there were enough peculiarities
> with it, including this one, that we felt a new installation was in order. We
> did it to create our master image for the Tablets and I did it on my Tablet,
> too. Everything works now, but it was a real pain.
>
> Mark
>
> "TabletPC" wrote:
>
> >
> > Hi Mark,
> >
> > I have a similar problem in that choosing express or custom, I do not get
> > any options to install any updates as well. Did you manage to resolve this?
> >
> > With regards to your Java question, I do not really know how to install the
> > MSJVM but it seems that the Sun JVM works fine for everything that I do. It
> > can be installed from java.com
> >
> > "Mark Payton" wrote:
> >
> > > I normally choose that option anyway and still get nothing.
> > >
> > > I noticed something else peculiar as I was working on this. When I choose
> > > the administrator options and search the update catalog, I can see all of the
> > > updates. When I select them they go to the download basket correctly.
> > > However, the "Download now" button is disabled so that I can't download
> > > anything from there either.
> > >
> > > One thing I found in my searches was that I don't have the msjava.dll file
> > > on my system anywhere, nor does Internet Explorer's Internet Options/Advanced
> > > tab show me the MS Java VM choices that I see on other systems. My
> > > understanding is that the Sun Java VM should be able to handle all java
> > > functions and it is installed and functional, but could this be part of the
> > > problem? If so, how can I install the ms java vm?
> > >
> > >
> > >
> > > "f/fgeorge" wrote:
> > >
> > > > When you choose to scan for updates choose the non-default option. The
> > > > default is for "express install", you need to choose the "custom
> > > > install". This will let you see ALL the updates available, NOT just
> > > > the security ones.
> > > >
> > > > On Mon, 31 Jan 2005 07:47:03 -0800, "Mark Payton"
> > > > <> wrote:
> > > >
> > > > >I am having the same, or a similar, problem. I am setting up a new Tablet PC
> > > > >machine, w/ SP2 pre-installed. The windows update site tells me that there
> > > > >are 0 updates of any kind when I scan for updates. I know at a minimum that
> > > > >MP 10 was not installed, nor was HighMAT support, but neither showed. I am
> > > > >certain some security updates are needed, too. I don't get any errors, just
> > > > >no updates. Their is, of course, no update history, either.
> > > > >
> > > > > Thanks,
> > > > > Mark Payton
> > > > >
> > > > >"Pat Walters [MSFT]" wrote:
> > > > >
> > > > >> "ihenney",
> > > > >>
> > > > >> Can you still view the history of your installations on
> > > > >> the windowsupdate.microsoft.com website? What happens
> > > > >> when you scan for updates? Do any of the three sections
> > > > >> turn bold and have a number following them such as:
> > > > >> Critical Updates (1)
> > > > >>
> > > > >> I would be most happy to help you. Please post back to
> > > > >> these questions.
> > > > >>
> > > > >> Sincerely,
> > > > >>
> > > > >> Pat Walters [MSFT]
> > > > >>
> > > > >> >-----Original Message-----
> > > > >> >Since installing SP2 on XP on October 14th I have had no
> > > > >> automatic updates
> > > > >> >I have downloaded Media Player since from the web site no
> > > > >> problem ,I don`to
> > > > >> >get an error message just no updates available Have tried
> > > > >> the newsgroups but
> > > > >> >nothing seems to fit the bill can anyone point me in the
> > > > >> right direction
> > > > >> >..Have tried Microsoft still waiting thanks
> > > > >> >
> > > > >> >
> > > > >> >.
> > > > >> >
> > > > >>
> > > >
> > > >

You don't have an HP TC1100 by any chance, do you? The installations we had
problems with were the stock image as sent by HP. After I had all my
problems, we tested with another right out of the box and found exactly the
same behavior. That is why we decided to build our own image from scratch for
duplication purposes and why I reimaged mine. I'm quite happy with it now.

Mark

"TabletPC" wrote:

>
> Hmm.. That would majorly suck. Doing a complete reinstall that is. I have a
> master image of my tablet of when it first arrived, but re-imaging it didn't
> do anything so I hope I don't have to resort to doing a re-install. Bit wary
> of doing it actually.
>
> If anyone else has some clues please let us know. Thanks.
>
> "Mark Payton" wrote:
>
> > Ultimately, the only solution we could find was a complete reinstall of XP.
> > The machine came with an image from HP, but there were enough peculiarities
> > with it, including this one, that we felt a new installation was in order. We
> > did it to create our master image for the Tablets and I did it on my Tablet,
> > too. Everything works now, but it was a real pain.
> >
> > Mark
> >
> > "TabletPC" wrote:
> >
> > >
> > > Hi Mark,
> > >
> > > I have a similar problem in that choosing express or custom, I do not get
> > > any options to install any updates as well. Did you manage to resolve this?
> > >
> > > With regards to your Java question, I do not really know how to install the
> > > MSJVM but it seems that the Sun JVM works fine for everything that I do. It
> > > can be installed from java.com
> > >
> > > "Mark Payton" wrote:
> > >
> > > > I normally choose that option anyway and still get nothing.
> > > >
> > > > I noticed something else peculiar as I was working on this. When I choose
> > > > the administrator options and search the update catalog, I can see all of the
> > > > updates. When I select them they go to the download basket correctly.
> > > > However, the "Download now" button is disabled so that I can't download
> > > > anything from there either.
> > > >
> > > > One thing I found in my searches was that I don't have the msjava.dll file
> > > > on my system anywhere, nor does Internet Explorer's Internet Options/Advanced
> > > > tab show me the MS Java VM choices that I see on other systems. My
> > > > understanding is that the Sun Java VM should be able to handle all java
> > > > functions and it is installed and functional, but could this be part of the
> > > > problem? If so, how can I install the ms java vm?
> > > >
> > > >
> > > >
> > > > "f/fgeorge" wrote:
> > > >
> > > > > When you choose to scan for updates choose the non-default option. The
> > > > > default is for "express install", you need to choose the "custom
> > > > > install". This will let you see ALL the updates available, NOT just
> > > > > the security ones.
> > > > >
> > > > > On Mon, 31 Jan 2005 07:47:03 -0800, "Mark Payton"
> > > > > <> wrote:
> > > > >
> > > > > >I am having the same, or a similar, problem. I am setting up a new Tablet PC
> > > > > >machine, w/ SP2 pre-installed. The windows update site tells me that there
> > > > > >are 0 updates of any kind when I scan for updates. I know at a minimum that
> > > > > >MP 10 was not installed, nor was HighMAT support, but neither showed. I am
> > > > > >certain some security updates are needed, too. I don't get any errors, just
> > > > > >no updates. Their is, of course, no update history, either.
> > > > > >
> > > > > > Thanks,
> > > > > > Mark Payton
> > > > > >
> > > > > >"Pat Walters [MSFT]" wrote:
> > > > > >
> > > > > >> "ihenney",
> > > > > >>
> > > > > >> Can you still view the history of your installations on
> > > > > >> the windowsupdate.microsoft.com website? What happens
> > > > > >> when you scan for updates? Do any of the three sections
> > > > > >> turn bold and have a number following them such as:
> > > > > >> Critical Updates (1)
> > > > > >>
> > > > > >> I would be most happy to help you. Please post back to
> > > > > >> these questions.
> > > > > >>
> > > > > >> Sincerely,
> > > > > >>
> > > > > >> Pat Walters [MSFT]
> > > > > >>
> > > > > >> >-----Original Message-----
> > > > > >> >Since installing SP2 on XP on October 14th I have had no
> > > > > >> automatic updates
> > > > > >> >I have downloaded Media Player since from the web site no
> > > > > >> problem ,I don`to
> > > > > >> >get an error message just no updates available Have tried
> > > > > >> the newsgroups but
> > > > > >> >nothing seems to fit the bill can anyone point me in the
> > > > > >> right direction
> > > > > >> >..Have tried Microsoft still waiting thanks
> > > > > >> >
> > > > > >> >
> > > > > >> >.
> > > > > >> >
> > > > > >>
> > > > >
> > > > >

ARGH! That's exactly what i have! Man, i can't believe that the only way
around this is to install from scratch I wonder what it is that HP has
messed up. Thanks for the info Mark. Hope this also helps any TC1100 owners
out there.

"Mark Payton" wrote:

> You don't have an HP TC1100 by any chance, do you? The installations we had
> problems with were the stock image as sent by HP. After I had all my
> problems, we tested with another right out of the box and found exactly the
> same behavior. That is why we decided to build our own image from scratch for
> duplication purposes and why I reimaged mine. I'm quite happy with it now.
>
> Mark
>
> "TabletPC" wrote:
>
> >
> > Hmm.. That would majorly suck. Doing a complete reinstall that is. I have a
> > master image of my tablet of when it first arrived, but re-imaging it didn't
> > do anything so I hope I don't have to resort to doing a re-install. Bit wary
> > of doing it actually.
> >
> > If anyone else has some clues please let us know. Thanks.
> >
> > "Mark Payton" wrote:
> >
> > > Ultimately, the only solution we could find was a complete reinstall of XP.
> > > The machine came with an image from HP, but there were enough peculiarities
> > > with it, including this one, that we felt a new installation was in order. We
> > > did it to create our master image for the Tablets and I did it on my Tablet,
> > > too. Everything works now, but it was a real pain.
> > >
> > > Mark
> > >
> > > "TabletPC" wrote:
> > >
> > > >
> > > > Hi Mark,
> > > >
> > > > I have a similar problem in that choosing express or custom, I do not get
> > > > any options to install any updates as well. Did you manage to resolve this?
> > > >
> > > > With regards to your Java question, I do not really know how to install the
> > > > MSJVM but it seems that the Sun JVM works fine for everything that I do. It
> > > > can be installed from java.com
> > > >
> > > > "Mark Payton" wrote:
> > > >
> > > > > I normally choose that option anyway and still get nothing.
> > > > >
> > > > > I noticed something else peculiar as I was working on this. When I choose
> > > > > the administrator options and search the update catalog, I can see all of the
> > > > > updates. When I select them they go to the download basket correctly.
> > > > > However, the "Download now" button is disabled so that I can't download
> > > > > anything from there either.
> > > > >
> > > > > One thing I found in my searches was that I don't have the msjava.dll file
> > > > > on my system anywhere, nor does Internet Explorer's Internet Options/Advanced
> > > > > tab show me the MS Java VM choices that I see on other systems. My
> > > > > understanding is that the Sun Java VM should be able to handle all java
> > > > > functions and it is installed and functional, but could this be part of the
> > > > > problem? If so, how can I install the ms java vm?
> > > > >
> > > > >
> > > > >
> > > > > "f/fgeorge" wrote:
> > > > >
> > > > > > When you choose to scan for updates choose the non-default option. The
> > > > > > default is for "express install", you need to choose the "custom
> > > > > > install". This will let you see ALL the updates available, NOT just
> > > > > > the security ones.
> > > > > >
> > > > > > On Mon, 31 Jan 2005 07:47:03 -0800, "Mark Payton"
> > > > > > <> wrote:
> > > > > >
> > > > > > >I am having the same, or a similar, problem. I am setting up a new Tablet PC
> > > > > > >machine, w/ SP2 pre-installed. The windows update site tells me that there
> > > > > > >are 0 updates of any kind when I scan for updates. I know at a minimum that
> > > > > > >MP 10 was not installed, nor was HighMAT support, but neither showed. I am
> > > > > > >certain some security updates are needed, too. I don't get any errors, just
> > > > > > >no updates. Their is, of course, no update history, either.
> > > > > > >
> > > > > > > Thanks,
> > > > > > > Mark Payton
> > > > > > >
> > > > > > >"Pat Walters [MSFT]" wrote:
> > > > > > >
> > > > > > >> "ihenney",
> > > > > > >>
> > > > > > >> Can you still view the history of your installations on
> > > > > > >> the windowsupdate.microsoft.com website? What happens
> > > > > > >> when you scan for updates? Do any of the three sections
> > > > > > >> turn bold and have a number following them such as:
> > > > > > >> Critical Updates (1)
> > > > > > >>
> > > > > > >> I would be most happy to help you. Please post back to
> > > > > > >> these questions.
> > > > > > >>
> > > > > > >> Sincerely,
> > > > > > >>
> > > > > > >> Pat Walters [MSFT]
> > > > > > >>
> > > > > > >> >-----Original Message-----
> > > > > > >> >Since installing SP2 on XP on October 14th I have had no
> > > > > > >> automatic updates
> > > > > > >> >I have downloaded Media Player since from the web site no
> > > > > > >> problem ,I don`to
> > > > > > >> >get an error message just no updates available Have tried
> > > > > > >> the newsgroups but
> > > > > > >> >nothing seems to fit the bill can anyone point me in the
> > > > > > >> right direction
> > > > > > >> >..Have tried Microsoft still waiting thanks
> > > > > > >> >
> > > > > > >> >
> > > > > > >> >.
> > > > > > >> >
> > > > > > >>
> > > > > >
> > > > > >