No Updates for Windows Vista will Work?

I have an Desktop made by Acer (aspire e380) that runs Vista 32 bit. It is
about 1 years old. Not sure if it is the Acer pre-installed software that is
causing the issue or vista? Here is the issue...

- Within 2-5 minutes of starting or rebooting my computer I get a message
"windows module installer has stopped working and must close"
- I can no longer install any windows updates and have not been able to for
about the last 6 months
- each time i try to use window's update...they will not download beyond 2%?
- I cannot install an updated version of windows update agent b/c the same
problem as above happens. It will not finish and will just stall
- Control Panel, Problem Reports and Solutions offers nothing for a solution
- I have tried everything I can think of short of reinstalling windows
- I cannot find anything on the 'net that helps me?

Which brings me here! Can anyone please help me with this frustrating issue?

Thank you

Chances are that you're seeing the affects of a hijackware infection (cf.
http://aumha.net/viewtopic.php?f=48&t=37919).

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

anchorman wrote:
> I have an Desktop made by Acer (aspire e380) that runs Vista 32 bit. It is
> about 1 years old. Not sure if it is the Acer pre-installed software that
> is causing the issue or vista? Here is the issue...
>
> - Within 2-5 minutes of starting or rebooting my computer I get a message
> "windows module installer has stopped working and must close"
> - I can no longer install any windows updates and have not been able to
> for
> about the last 6 months
> - each time i try to use window's update...they will not download beyond
> 2%?
> - I cannot install an updated version of windows update agent b/c the same
> problem as above happens. It will not finish and will just stall
> - Control Panel, Problem Reports and Solutions offers nothing for a
> solution
> - I have tried everything I can think of short of reinstalling windows
> - I cannot find anything on the 'net that helps me?
>
> Which brings me here! Can anyone please help me with this frustrating
> issue?
>
> Thank you