Non working internal floppy drive with Vista and a Dell XPS 410

Internal floppy drive doesn't work (Drive A) but an external floppy drive
(Drive B0 does. Both shoh up on my computer but on disk manager neither drive
is detected. Any suggestions on what to do to get Drive A (internal) to work?

Thanks.
--
Dick

You have to disable the non working internal floppy (drive A in the bios,
or disconnect the wiring to the drive. Then when the computer restarts the
external USB floppy (assuming that it is constructed correctly - some
aren't) will be detected as drive A: This drive will also be seen as drive
A: in Windows Explorer.

I have had a couple of off brand USB floppy drives that are not detected
correctly, no matter what I do.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User


"RJT" <> wrote in message
news:E147F042-4534-4719-95EC-...
> Internal floppy drive doesn't work (Drive A) but an external floppy drive
> (Drive B0 does. Both shoh up on my computer but on disk manager neither
> drive
> is detected. Any suggestions on what to do to get Drive A (internal) to
> work?
>
> Thanks.
> --
> Dick

I would recommend resetting the BIOS back to the factory defaults (use
CTRL+F while in the BIOS) and then double check that the floppy drive
is enabled. If that doesn't fix the problem, try updating the BIOS to
the latest version (version 2.3.1 available for download from
http://ftp.dell.com/bios/DXP061-020301.EXE ).

To install the update, download the file to the computer then run it.
When it runs it will restart the computer, load the update BIOS image
to the motherboard, then restart the computer again. Make sure you
don't power off the computer or otherwise interrupt the update
process.

If this doesn't allow you to use the internal floppy drive, then either
the cable for the drive isn't connected correctly, or the drive itself
is bad. If this is the case I (or regular Dell tech support) can
easily set up to have a replacement floppy drive and cable sent out to
you.

If you have any other questions about the system I will be happy to
answer them.


Larry
Dell Customer Advocate


--
DellCA

I just got some information on this. Apparently a patch for the flopp
drive problem on the 410 should be released this week. I am not sur
exactly when, but it will be a patch for the TVT7 tuner card driver.
Unfortunately I don't have any other information on the fix.

If you have any questions on this feel free to ask.

Larry
Dell Customer Advocat

--
DellCA

Thanks for the patch update. Will this patch be automatically downloaded or
do I need to do something? Thanks a lot.
--
Dick


"DellCA" wrote:

>
> I just got some information on this. Apparently a patch for the floppy
> drive problem on the 410 should be released this week. I am not sure
> exactly when, but it will be a patch for the TVT7 tuner card driver.
> Unfortunately I don't have any other information on the fix.
>
> If you have any questions on this feel free to ask.
>
> Larry
> Dell Customer Advocate
>
>
> --
> DellCA
>

I apologize for leaving that important bit of information off my last
post. You will need to download the update from the Dell support
website (http://support.dell.com). The list of current drivers for the
XPS 410 (all hardware options) is: 'Big long Dell support address'
(http://tinyurl.com/35d4fs)

Checking the page I do not see the update listed yet, however. I'll
post again as soon as I do. If this update does not fix the problem
for you, please let me know.


Larry
Dell Customer Advocate


--
DellCA

Thanks for the info.
--
Dick


"DellCA" wrote:

>
> I apologize for leaving that important bit of information off my last
> post. You will need to download the update from the Dell support
> website (http://support.dell.com). The list of current drivers for the
> XPS 410 (all hardware options) is: 'Big long Dell support address'
> (http://tinyurl.com/35d4fs)
>
> Checking the page I do not see the update listed yet, however. I'll
> post again as soon as I do. If this update does not fix the problem
> for you, please let me know.
>
>
> Larry
> Dell Customer Advocate
>
>
> --
> DellCA
>

DellCA:

Have you seen the fix for the floppy drive hardware vista problem?
--
Dick


"DellCA" wrote:

>
> I apologize for leaving that important bit of information off my last
> post. You will need to download the update from the Dell support
> website (http://support.dell.com). The list of current drivers for the
> XPS 410 (all hardware options) is: 'Big long Dell support address'
> (http://tinyurl.com/35d4fs)
>
> Checking the page I do not see the update listed yet, however. I'll
> post again as soon as I do. If this update does not fix the problem
> for you, please let me know.
>
>
> Larry
> Dell Customer Advocate
>
>
> --
> DellCA
>

I still have the same problem and haven't seen the patch you mentioned. Do
you see it?

Thanks
--
Dick


"DellCA" wrote:

>
> I apologize for leaving that important bit of information off my last
> post. You will need to download the update from the Dell support
> website (http://support.dell.com). The list of current drivers for the
> XPS 410 (all hardware options) is: 'Big long Dell support address'
> (http://tinyurl.com/35d4fs)
>
> Checking the page I do not see the update listed yet, however. I'll
> post again as soon as I do. If this update does not fix the problem
> for you, please let me know.
>
>
> Larry
> Dell Customer Advocate
>
>
> --
> DellCA
>