Hi Marty,
Restoring the system in normal mode Resource Protection on, may not fail
every time. Give it time.
System Restore will fail to complete a restore in normal mode if the
following conditions are true:
* Symantec Resource Protection is turned on within the Norton application.
* System Restore finds missing or changed monitored files, or registry
changes related to the protected Norton application.
Symantec Resource Protection prevents modification or deletion of Symantec
files, processes, and registry keys by unauthorized applications. System
Restore is considered to be an unauthorized applications and Symantec will
cause the system restore to fail.
If no changes were made to the Norton application after a given restore
point is created, the restore should complete successfully in normal mode
with Resource Protection turned on.
System Restore should complete successfully when Resource Protection is
turned off in normal mode, or in Safe Mode. At present Resource Protection
is automatically disabled in Safe Mode.
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member:
http://dts-l.org
marty wrote:
> recently i was told by a friend that you no longer have to disable norton to
> do a system restore so i thought i would check on this by doing a restore
> without disabling norton and sure enough it worked fine as did the restore
> undo feature .I don't know if it is a microsoft update or a symantec one but
> thank god it's been sorted