Not able to perform Windows Update - Error number: 0x8DDD0004

I get the following error message when I try to do windows update:

[Error number: 0x8DDD0004]
The website has encountered a problem and cannot display the page you are
trying to view. Take the following steps to try solving the problem:
Refresh the page.
In Internet Explorer, delete your Temporary Internet Files by going to the
Tools menu and clicking Internet Options.
Close and then re-open Internet Explorer.

I tried everything and I am still not able to perform the updates. Thanks
for your help in advance

Vamshi,
Here is something I have found to work in the past. Perform a "repair"
on the operating system using your Windows operating system disk. This has
helped me in the past.
Scott

"Vamshi" wrote:

> I get the following error message when I try to do windows update:
>
> [Error number: 0x8DDD0004]
> The website has encountered a problem and cannot display the page you are
> trying to view. Take the following steps to try solving the problem:
> Refresh the page.
> In Internet Explorer, delete your Temporary Internet Files by going to the
> Tools menu and clicking Internet Options.
> Close and then re-open Internet Explorer.
>
> I tried everything and I am still not able to perform the updates. Thanks
> for your help in advance
>
>

check to see what your Internet explorer service pack is...should be 6...i
ahve found that some update pages won't work without the latest version of
IE.....

Nitzy


"Vamshi" wrote:

> I get the following error message when I try to do windows update:
>
> [Error number: 0x8DDD0004]
> The website has encountered a problem and cannot display the page you are
> trying to view. Take the following steps to try solving the problem:
> Refresh the page.
> In Internet Explorer, delete your Temporary Internet Files by going to the
> Tools menu and clicking Internet Options.
> Close and then re-open Internet Explorer.
>
> I tried everything and I am still not able to perform the updates. Thanks
> for your help in advance
>
>

When accessing the Update site, you receive the 0x8ddd0004 error
http://update.microsoft.com/windowsu...=en&IsMu=False


or

1. Make sure you are logged in as an Administrator (if you are not the Administrator, then log in as
an Administrator and try Windows Update again).

2. Make sure your firewall is not blocking the Update site and check any pop up stopper programs.

3. Now check in IE tools\manage add-ons (Win XP SP2 only) making sure that WuWebControlClass is
enabled. (Select "Add-ons that have been used by Internet Explorer" in the "Show:" drop down list)

4. You may also wish to check c:\windows\Downloaded Program Files to see if anything is corrupted
there.

5. Make sure you accepted the Microsoft Trust Certificate

6. Check security settings, make sure they are not set too high

7. Delete cookies and temp files

8. Re-register these files, by clicking Start, Run and typing:-

REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll

You should receive a successful message after each one.
Try Windows Update Again.

If that hasn’t helped you may need to re-register some more files:-

net stop cryptsvc
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
net start cryptsvc

You should receive a successful message after each one.


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527




"Vamshi" <> wrote in message
news:9D79F306-E2A6-4648-BE30-...
>I get the following error message when I try to do windows update:
>
> [Error number: 0x8DDD0004]
> The website has encountered a problem and cannot display the page you are
> trying to view. Take the following steps to try solving the problem:
> Refresh the page.
> In Internet Explorer, delete your Temporary Internet Files by going to the
> Tools menu and clicking Internet Options.
> Close and then re-open Internet Explorer.
>
> I tried everything and I am still not able to perform the updates. Thanks
> for your help in advance
>
>