Will not allow to Log ON

Since Friday Oct 20, we have not been able to log into MSN Live Messenger.
We receive no error statements. It just hangs. I hve taken the following
actions:
1. uninstalled and reinstalled Live Messenger.
2. Turnoff all firewalls, Popup blockers, and AntiVirsus software
3. Verified that webmessenger is working correctly.
4. verified the accounts are still active on other computers.
5. completed all the steps in the live connectivity Help menu in Live
Messenger.
6. rebooted five times.
7. Ran a complete virsus scan on the computer, No virsuses where found.

Okay, I am out of ideas. Everything else on the computer is working very
well.
Mart

Greetings,

By hangs do you mean the Messenger guys just keep spinning?

If so (actually you can try it regardless, it won't break anything), shut down Messenger
entirely by right-clicking on its icon in the notification area and choosing Exit, then
download and run this .reg file:
http://messenger.jonathankay.com/dow...lmpolicies.reg

Then try signing in again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Marty" <> wrote in message
news:29F30E5E-90B7-4B02-8165-...
> Since Friday Oct 20, we have not been able to log into MSN Live Messenger.
> We receive no error statements. It just hangs. I hve taken the following
> actions:
> 1. uninstalled and reinstalled Live Messenger.
> 2. Turnoff all firewalls, Popup blockers, and AntiVirsus software
> 3. Verified that webmessenger is working correctly.
> 4. verified the accounts are still active on other computers.
> 5. completed all the steps in the live connectivity Help menu in Live
> Messenger.
> 6. rebooted five times.
> 7. Ran a complete virsus scan on the computer, No virsuses where found.
>
> Okay, I am out of ideas. Everything else on the computer is working very
> well.
> Mart
>

Thank you! I had the same problem as Marty.....Followed your fix.WLM is back
up and running.


"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> By hangs do you mean the Messenger guys just keep spinning?
>
> If so (actually you can try it regardless, it won't break anything), shut down Messenger
> entirely by right-clicking on its icon in the notification area and choosing Exit, then
> download and run this .reg file:
> http://messenger.jonathankay.com/dow...lmpolicies.reg
>
> Then try signing in again.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Marty" <> wrote in message
> news:29F30E5E-90B7-4B02-8165-...
> > Since Friday Oct 20, we have not been able to log into MSN Live Messenger.
> > We receive no error statements. It just hangs. I hve taken the following
> > actions:
> > 1. uninstalled and reinstalled Live Messenger.
> > 2. Turnoff all firewalls, Popup blockers, and AntiVirsus software
> > 3. Verified that webmessenger is working correctly.
> > 4. verified the accounts are still active on other computers.
> > 5. completed all the steps in the live connectivity Help menu in Live
> > Messenger.
> > 6. rebooted five times.
> > 7. Ran a complete virsus scan on the computer, No virsuses where found.
> >
> > Okay, I am out of ideas. Everything else on the computer is working very
> > well.
> > Mart
> >
>
>

Excellent, thanks for the feedback

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"" <@discussions.microsoft.com> wrote in message
newsB050E54-3CA8-46EC-903A-...
> Thank you! I had the same problem as Marty.....Followed your fix.WLM is back
> up and running.
>
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> By hangs do you mean the Messenger guys just keep spinning?
>>
>> If so (actually you can try it regardless, it won't break anything), shut down Messenger
>> entirely by right-clicking on its icon in the notification area and choosing Exit, then
>> download and run this .reg file:
>> http://messenger.jonathankay.com/dow...lmpolicies.reg
>>
>> Then try signing in again.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Marty" <> wrote in message
>> news:29F30E5E-90B7-4B02-8165-...
>> > Since Friday Oct 20, we have not been able to log into MSN Live Messenger.
>> > We receive no error statements. It just hangs. I hve taken the following
>> > actions:
>> > 1. uninstalled and reinstalled Live Messenger.
>> > 2. Turnoff all firewalls, Popup blockers, and AntiVirsus software
>> > 3. Verified that webmessenger is working correctly.
>> > 4. verified the accounts are still active on other computers.
>> > 5. completed all the steps in the live connectivity Help menu in Live
>> > Messenger.
>> > 6. rebooted five times.
>> > 7. Ran a complete virsus scan on the computer, No virsuses where found.
>> >
>> > Okay, I am out of ideas. Everything else on the computer is working very
>> > well.
>> > Mart
>> >
>>
>>

I got it working now. Thanks
Marty

"Jonathan Kay [MVP]" wrote:

> Excellent, thanks for the feedback
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "" <@discussions.microsoft.com> wrote in message
> newsB050E54-3CA8-46EC-903A-...
> > Thank you! I had the same problem as Marty.....Followed your fix.WLM is back
> > up and running.
> >
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Greetings,
> >>
> >> By hangs do you mean the Messenger guys just keep spinning?
> >>
> >> If so (actually you can try it regardless, it won't break anything), shut down Messenger
> >> entirely by right-clicking on its icon in the notification area and choosing Exit, then
> >> download and run this .reg file:
> >> http://messenger.jonathankay.com/dow...lmpolicies.reg
> >>
> >> Then try signing in again.
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Marty" <> wrote in message
> >> news:29F30E5E-90B7-4B02-8165-...
> >> > Since Friday Oct 20, we have not been able to log into MSN Live Messenger.
> >> > We receive no error statements. It just hangs. I hve taken the following
> >> > actions:
> >> > 1. uninstalled and reinstalled Live Messenger.
> >> > 2. Turnoff all firewalls, Popup blockers, and AntiVirsus software
> >> > 3. Verified that webmessenger is working correctly.
> >> > 4. verified the accounts are still active on other computers.
> >> > 5. completed all the steps in the live connectivity Help menu in Live
> >> > Messenger.
> >> > 6. rebooted five times.
> >> > 7. Ran a complete virsus scan on the computer, No virsuses where found.
> >> >
> >> > Okay, I am out of ideas. Everything else on the computer is working very
> >> > well.
> >> > Mart
> >> >
> >>
> >>
>
>