Not receiving in coming mail

On Wed, 9 Dec 2009 15:30:42 -0800, Mike wrote:

> I'm getting the same problem.

No. You are not getting the same problem. OP can't connect with the server
(per the included error message). You can, but ...

> I have talked with my ISP (Roadrunner) and they gave me the information to
> activate the account; I can send but cannot receive. I can read my mail on
> the Roadrunner server. Here's the message I get:
>
> Unable to send or receive messages for the Kc.rr (mboothe) account. Windows
> Live Mail couldn't log on to the e-mail server using authenticated POP
> (APOP). Contact your e-mail provider and verify that it supports
> authenticated POP. To change this logon setting, in the folder list,
> right-click on the account name, and then click Properties on the shortcut
> menu. In the Properties dialog, click the Servers tab and then under Incoming
> Mail Server, select a logon option.
>
> Server: 'pop-server.kc.rr.com'
> Windows Live Mail Error ID: 0x80004005
> Protocol: POP3
> Port: 110
> Secure(SSL): No
>
> Now what?

Did the Road Runner support tech tell you to use "APOP"? Call them and ask
to be certain. My guess will be that the RR CSR will be very surprised that
you selected, "Log on using authenticate POP (APOP)", instead of, "Log on
using clear text authentication".

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

The server name is correct, see
http://freeola.com/support/e-mail_windows_mail.php
My telnet to port 110 was successful, so this was probably a temporary
server failure.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"N. Miller" <> wrote in message news:15363rhm65ysl$....
> On Wed, 9 Dec 2009 03:23:02 -0800, puzzler wrote:
>
>> Hi if anyone can help...Keep getting this message up
>>
>> Unable to send or receive messages for the mail.freeola.net account. The
>> connection to the server has failed.
>>
>> Server: 'mail.freeola.net'
>> Windows Live Mail Error ID: 0x800CCC0E
>> Protocol: POP3
>> Port: 110
>> Secure(SSL): No
>> Socket Error: 10060
>
> I tried 'telnet mail.freeola.net 110', and failed to connect. Although
> 'nslookup mail.freeola.net' answers with an IP address, you may still have a
> configuration problem. Perhaps the server name is actually
> 'pop.freeola.net', or they require access using another port, such as 995.
>
> At this point, you probably should contact 'freeola.net' for assistance.
>
> --
> Norman
> ~Oh Lord, why have you come
> ~To Konnyu, with the Lion and the Drum

Your instructions from Roadrunner are incorrect.
Deselect the authenticated POP and choose clear text authentication.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Mike" <> wrote in message news:E8BAF8C1-5DAE-4395-87D0-...
> That's what I was instructed to do. here's part of it from Roadrunner:
>
> 7. In the e-mail server names window, select POP3 in the dropdown list.
> Fill in the POP server name as pop-server.kc.rr.com under Incoming
> server.
> 8. Select in the Log on using field "Authentication POP (APOP)".
> 9. Fill in the SMTP address, smtp-server.kc.rr.com, in Outgoing server,
>
> Did I do it incorrectly?
>
> thanks
>
> "Ron Sommer" wrote:
>
>> Why do you have aPop checked?
>> Tools, Accounts, Properties, Server tab, ......
>> --
>> Ron Sommer
>> MS MVP-Mail
>>
>> "Mike" <> wrote in message
>> news:57BB3721-575B-4A09-9A62-...
>> > I'm getting the same problem. I have talked with my ISP (Roadrunner) and
>> > they gave me the information to activate the account; I can send but
>> > cannot
>> > receive. I can read my mail on the Roadrunner server. Here's the message
>> > I
>> > get:
>> >
>> > Unable to send or receive messages for the Kc.rr (mboothe) account.
>> > Windows
>> > Live Mail couldn't log on to the e-mail server using authenticated POP
>> > (APOP). Contact your e-mail provider and verify that it supports
>> > authenticated POP. To change this logon setting, in the folder list,
>> > right-click on the account name, and then click Properties on the shortcut
>> > menu. In the Properties dialog, click the Servers tab and then under
>> > Incoming
>> > Mail Server, select a logon option.
>> >
>> > Server: 'pop-server.kc.rr.com'
>> > Windows Live Mail Error ID: 0x80004005
>> > Protocol: POP3
>> > Port: 110
>> > Secure(SSL): No
>> >
>> > Now what?
>> >
>> > "puzzler" wrote:
>> >
>> >> Hi if anyone can help...Keep getting this message up
>> >>
>> >> Unable to send or receive messages for the mail.freeola.net account. The
>> >> connection to the server has failed.
>> >>
>> >> Server: 'mail.freeola.net'
>> >> Windows Live Mail Error ID: 0x800CCC0E
>> >> Protocol: POP3
>> >> Port: 110
>> >> Secure(SSL): No
>> >> Socket Error: 10060
>>
>> .
>>

BINGO! It now works. I deleted the account and started from scratch.
Roadrunner did in fact tell me to use the "Authentication POP" as I indicated
above. I printed out the transcript of my discussion so I would have the
information. I changed it to Clear Text Authentication" and now have email.
Thanks very much!

"Gary VanderMolen (MVP)" wrote:

> Your instructions from Roadrunner are incorrect.
> Deselect the authenticated POP and choose clear text authentication.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Mike" <> wrote in message news:E8BAF8C1-5DAE-4395-87D0-...
> > That's what I was instructed to do. here's part of it from Roadrunner:
> >
> > 7. In the e-mail server names window, select POP3 in the dropdown list.
> > Fill in the POP server name as pop-server.kc.rr.com under Incoming
> > server.
> > 8. Select in the Log on using field "Authentication POP (APOP)".
> > 9. Fill in the SMTP address, smtp-server.kc.rr.com, in Outgoing server,
> >
> > Did I do it incorrectly?
> >
> > thanks
> >
> > "Ron Sommer" wrote:
> >
> >> Why do you have aPop checked?
> >> Tools, Accounts, Properties, Server tab, ......
> >> --
> >> Ron Sommer
> >> MS MVP-Mail
> >>
> >> "Mike" <> wrote in message
> >> news:57BB3721-575B-4A09-9A62-...
> >> > I'm getting the same problem. I have talked with my ISP (Roadrunner) and
> >> > they gave me the information to activate the account; I can send but
> >> > cannot
> >> > receive. I can read my mail on the Roadrunner server. Here's the message
> >> > I
> >> > get:
> >> >
> >> > Unable to send or receive messages for the Kc.rr (mboothe) account.
> >> > Windows
> >> > Live Mail couldn't log on to the e-mail server using authenticated POP
> >> > (APOP). Contact your e-mail provider and verify that it supports
> >> > authenticated POP. To change this logon setting, in the folder list,
> >> > right-click on the account name, and then click Properties on the shortcut
> >> > menu. In the Properties dialog, click the Servers tab and then under
> >> > Incoming
> >> > Mail Server, select a logon option.
> >> >
> >> > Server: 'pop-server.kc.rr.com'
> >> > Windows Live Mail Error ID: 0x80004005
> >> > Protocol: POP3
> >> > Port: 110
> >> > Secure(SSL): No
> >> >
> >> > Now what?
> >> >
> >> > "puzzler" wrote:
> >> >
> >> >> Hi if anyone can help...Keep getting this message up
> >> >>
> >> >> Unable to send or receive messages for the mail.freeola.net account. The
> >> >> connection to the server has failed.
> >> >>
> >> >> Server: 'mail.freeola.net'
> >> >> Windows Live Mail Error ID: 0x800CCC0E
> >> >> Protocol: POP3
> >> >> Port: 110
> >> >> Secure(SSL): No
> >> >> Socket Error: 10060
> >>
> >> .
> >>
> .
>

You're very welcome, Mike. Thanks for reporting back.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Mike" <> wrote in message news:FDFA47E2-8F41-45A3-9D4B-...
> BINGO! It now works. I deleted the account and started from scratch.
> Roadrunner did in fact tell me to use the "Authentication POP" as I indicated
> above. I printed out the transcript of my discussion so I would have the
> information. I changed it to Clear Text Authentication" and now have email.
> Thanks very much!
>
> "Gary VanderMolen (MVP)" wrote:
>
>> Your instructions from Roadrunner are incorrect.
>> Deselect the authenticated POP and choose clear text authentication.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "Mike" <> wrote in message news:E8BAF8C1-5DAE-4395-87D0-...
>> > That's what I was instructed to do. here's part of it from Roadrunner:
>> >
>> > 7. In the e-mail server names window, select POP3 in the dropdown list.
>> > Fill in the POP server name as pop-server.kc.rr.com under Incoming
>> > server.
>> > 8. Select in the Log on using field "Authentication POP (APOP)".
>> > 9. Fill in the SMTP address, smtp-server.kc.rr.com, in Outgoing server,
>> >
>> > Did I do it incorrectly?
>> >
>> > thanks
>> >
>> > "Ron Sommer" wrote:
>> >
>> >> Why do you have aPop checked?
>> >> Tools, Accounts, Properties, Server tab, ......
>> >> --
>> >> Ron Sommer
>> >> MS MVP-Mail
>> >>
>> >> "Mike" <> wrote in message
>> >> news:57BB3721-575B-4A09-9A62-...
>> >> > I'm getting the same problem. I have talked with my ISP (Roadrunner) and
>> >> > they gave me the information to activate the account; I can send but
>> >> > cannot
>> >> > receive. I can read my mail on the Roadrunner server. Here's the message
>> >> > I
>> >> > get:
>> >> >
>> >> > Unable to send or receive messages for the Kc.rr (mboothe) account.
>> >> > Windows
>> >> > Live Mail couldn't log on to the e-mail server using authenticated POP
>> >> > (APOP). Contact your e-mail provider and verify that it supports
>> >> > authenticated POP. To change this logon setting, in the folder list,
>> >> > right-click on the account name, and then click Properties on the shortcut
>> >> > menu. In the Properties dialog, click the Servers tab and then under
>> >> > Incoming
>> >> > Mail Server, select a logon option.
>> >> >
>> >> > Server: 'pop-server.kc.rr.com'
>> >> > Windows Live Mail Error ID: 0x80004005
>> >> > Protocol: POP3
>> >> > Port: 110
>> >> > Secure(SSL): No
>> >> >
>> >> > Now what?
>> >> >
>> >> > "puzzler" wrote:
>> >> >
>> >> >> Hi if anyone can help...Keep getting this message up
>> >> >>
>> >> >> Unable to send or receive messages for the mail.freeola.net account. The
>> >> >> connection to the server has failed.
>> >> >>
>> >> >> Server: 'mail.freeola.net'
>> >> >> Windows Live Mail Error ID: 0x800CCC0E
>> >> >> Protocol: POP3
>> >> >> Port: 110
>> >> >> Secure(SSL): No
>> >> >> Socket Error: 10060
>> >>
>> >> .
>> >>
>> .
>>