notebook freeze post standby with new Dell Video Intel 82845GM dri

Hi

My notebook is Dell Inspiron 1100 with Intel(R) 82845GM Graphics Controller
Recently I've updated the driver for my graphics card (see below) to new
version using Microsoft Update services. The new driver causes freeze when
the notebook comes from standby (black screen, nothing helps, only hard
reboot) - 100% repro.

The buggy driver is: 6.14.10.4020
Dell Inc. - Video - Intel(R) 82845GM Graphics Controller
Date last published: 4/16/2005
Intel Corporation display software update released on January 23 2005.

I rolled back to the old driver (6.14.10.3889) - the problem disappeared.
If you need more details please contact me at

Please report this issue to Intel / Dell companies as needed.

Thanks,
Nissim Natanov
Microsoft R&D, Haifa, Israel ()

Nissim

This should be posted to the private Beta NG, not here

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============

Nissim Natanov (MSFT) wrote:

> Hi
>
> My notebook is Dell Inspiron 1100 with Intel(R) 82845GM Graphics Controller
> Recently I've updated the driver for my graphics card (see below) to new
> version using Microsoft Update services. The new driver causes freeze when
> the notebook comes from standby (black screen, nothing helps, only hard
> reboot) - 100% repro.
>
> The buggy driver is: 6.14.10.4020
> Dell Inc. - Video - Intel(R) 82845GM Graphics Controller
> Date last published: 4/16/2005
> Intel Corporation display software update released on January 23 2005.
>
> I rolled back to the old driver (6.14.10.3889) - the problem disappeared.
> If you need more details please contact me at
>
> Please report this issue to Intel / Dell companies as needed.
>
> Thanks,
> Nissim Natanov
> Microsoft R&D, Haifa, Israel ()
>

Hi,

I've also got the same problem. My laptop is Dell Inspiron 1100, Windows XP
Home SP2 with Intel(R) 82845GM Graphics Controller. After installing the
Controller through automatic windows update, the screen remains blank
everytime my laptop comes back from a standby. Is there anyway I can get it
right?

Thank you very much,

If I am supposed to post this question to another group, please give me a
link to that specific group. Thank you,



"MowGreen [MVP]" wrote:

> Nissim
>
> This should be posted to the private Beta NG, not here
>
> MowGreen [MVP 2004-2005]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Nissim Natanov (MSFT) wrote:
>
> > Hi
> >
> > My notebook is Dell Inspiron 1100 with Intel(R) 82845GM Graphics Controller
> > Recently I've updated the driver for my graphics card (see below) to new
> > version using Microsoft Update services. The new driver causes freeze when
> > the notebook comes from standby (black screen, nothing helps, only hard
> > reboot) - 100% repro.
> >
> > The buggy driver is: 6.14.10.4020
> > Dell Inc. - Video - Intel(R) 82845GM Graphics Controller
> > Date last published: 4/16/2005
> > Intel Corporation display software update released on January 23 2005.
> >
> > I rolled back to the old driver (6.14.10.3889) - the problem disappeared.
> > If you need more details please contact me at
> >
> > Please report this issue to Intel / Dell companies as needed.
> >
> > Thanks,
> > Nissim Natanov
> > Microsoft R&D, Haifa, Israel ()
> >
>

The issue here is a buggy video driver. Try to install an earlier
version of the driver available either from the Dell site or Intel's
site. I had this problem with the latest driver 6.14.10.4020, which is
clearly buggy. Regards,
ST