Nothing Downloading

We are unable to get Updates to work at all on any of the workstations
or servers.

It has been working fine for over a year, now all of a sudden nothing
will download.

Everything works fine all the way up to the point of it downloading the
updates... sits there for few seconds and then gives me the error that
the update was unsucessful... no idication why, although I can tell by
watching it that it is not downloading.


Have there been problems recently with the download server? I tried on a
PC bypassing the routers and firewall and it did the same thing, so I
know it is not the firewall.

Yes, I am logged on as Admin, yes I have cleared all cache, deleted all
cookies, allowed all cookies, added MS website to GOD status in the
browsers and still nothing... HELP!

All workstations are XP SP2, all servers are 2k3 (one with SP1)

Thanks!

Matt

MATT <> in news::

> added MS website to GOD status in the
> browsers and still nothing... HELP!
>

ha ha

though i wish i could help

probably useless question, but, when update stopped working, had you installed or updated any esecurity apps?

"MsOsWin",

I am sorry you are hitting this issue. We need a little more information.
Would you mind running through an attempted installation on the Windows
Update website and sending us back the results? Here's how:

On Windows XP and Windows Server 2003 Service Pack 1:
1. Close all Internet browsers
2. Open a single Internet Explorer window.
3. In the Internet Explorer window, click Tools
4. Click Windows Update
5. When you reach the Windows Update site, click Custom Install
6. Click Review and Install Updates
7. When presented with multiple updates, uncheck all of them except for one
update (your choice)
8. Look down at the System clock and note the time. Let the minute move
forward one, so that there is no other activity associated with this
attempt.
9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
back and let us know.
10. Assuming it failed, Click Start
11. Click Run
12. Type: %WINDIR%\WindowsUpdate.log
13. Press <Enter> or Click OK
14. When the log opens, scroll down to the hour and minute you memorized in
step 8.
15. Starting at the beginning of the first entry for that minute, click and
drag down and to the right selecting the rest of the log.
16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
17. Reply to this posting.
18. When that window opens, Tell us what update you attempted to install,
and where it failed from your observation.
19. After this, on a new line, state the following and press <Enter>: Log
entries follow:
20. Place the cursor on the line under the entry from step 19, and then
click Edit, then Paste, or just press the <CTRL> and <V> keys.
21. The log entries copied in steps 15-16 should have copied into your
posting.
22. Send it to us, and let us take a look at this failure.

On Windows 2000
Repeat steps 1-22 above, with the following changes:
6. Skip this step
12. The file is "%WINDIR%\Windows Update.log" (please INCLUDE the quotes and
notice the space between windows and update)

On Windows 98/Millennium Edition
This is identical to Windows 2000, but %windir% does not exist in Windows
98. Instead:
12. Change %WINDIR% to %WINBOOTDIR%

Also, please let us know which operating system you are using and what
service pack level, if any. Thank you.

Sincerely,

Pat Walters [MSFT]

<> wrote in message
news:Xns96412D407F262MsOsWinAnon@207.46.248.16...
> MATT <> in
> news::
>
>> added MS website to GOD status in the
>> browsers and still nothing... HELP!
>>
>
> ha ha
>
> though i wish i could help
>
> probably useless question, but, when update stopped working, had you
> installed or updated any esecurity apps?