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ntdll.dll error

 
 
19paulius91
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      12-03-2008

Hi, I'm using Windows Vista on my laptop ( Dell Inspiron 1521). And it'
one problem: when i start my computer I get error who says: Acces
violation at address 77D9B15F in module 'ntdll.dll'. Write of addres
00000014. Maybe you know what I need to do..? There is link how loo
that error : http://img360.imageshack.us/img360/6871/error2kt9.jp

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Rick Rogers
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      12-04-2008
Hi,

Does it happen when you access safe mode? I'm betting it doesn't.

What you likely have is malware that is affecting the kernel file ntdll.dll.
You're going to need to isolate and remove it. Full malware scans with
updated antivirus and antispyware applications in Safe mode is a good first
step. Tools like autoruns, malwarebytes, and hijackthis can be used to
isolate and remove undesirable entries.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"19paulius91" <> wrote in message
news:...
>
> Hi, I'm using Windows Vista on my laptop ( Dell Inspiron 1521). And it's
> one problem: when i start my computer I get error who says: Access
> violation at address 77D9B15F in module 'ntdll.dll'. Write of address
> 00000014. Maybe you know what I need to do..? There is link how look
> that error : http://img360.imageshack.us/img360/6871/error2kt9.jpg
>
>
> --
> 19paulius91
> ------------------------------------------------------------------------
> 19paulius91's Profile: http://forums.techarena.in/members/19paulius91.htm
> View this thread: http://forums.techarena.in/vista-help/1081792.htm
>
> http://forums.techarena.in
>


 
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19paulius91
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      12-12-2008

So, you say that I need this file delete

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