ntkrnlpa.exe and SP3

Hi

Trying to install SP3, but keep getting the error message that another
program is using ntkrnlpa.exe. I've tried closing everything I can think of
down, but to no avail. I cannot get past this message and so cannot install
SP3 on XP.

Any help or clues would be appreciated.

Thanks
Eddie.

See this discussion:
http://social.technet.microsoft.com/...-f36f948ecee7/

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

ebasson61 wrote:
> Hi
>
> Trying to install SP3, but keep getting the error message that another
> program is using ntkrnlpa.exe. I've tried closing everything I can think
> of
> down, but to no avail. I cannot get past this message and so cannot
> install
> SP3 on XP.
>
> Any help or clues would be appreciated.
>
> Thanks
> Eddie.

Install SP3 in 'Clean Boot' mode:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
See the section titled: Manual steps to perform a clean boot in Windows XP,
skipping step 4.

Why clean boot:
A "Clean Boot" insures that only a minimal set of Windows Services and
applications are running. This means your Anti Virus software, third party
Firewall and other background applications will not be running; thereby
reducing the chances that installing SP3 will fail. Just remember to undo
the "Clean Boot" changes after installing SP3.

Do not use the Windows Update web site, if at all possible download the
service pack installation file directly to your hard drive and install SP3
using this file.

JS
http://www.pagestart.com


"ebasson61" <> wrote in message
news:E12BBFFE-915F-48B6-96ED-...
> Hi
>
> Trying to install SP3, but keep getting the error message that another
> program is using ntkrnlpa.exe. I've tried closing everything I can think
> of
> down, but to no avail. I cannot get past this message and so cannot
> install
> SP3 on XP.
>
> Any help or clues would be appreciated.
>
> Thanks
> Eddie.