ntoskrnl.exe

well i'm frustrated with this vista sp1 update. when i try to install sp1 i
get the dreaded error and black screen. saying ntoskrnl.exe missing or
corrupt. i have tried installing several times all to the same end. i was
able to recover to the time before the sp1 download but am unable to go any
further back than that. how do I remove the file that holds the update? and
where is it located? i am using vista home premium 32bit. please help i am
unable to shut down my laptop or else it re loads the update.

Has Windows Update offered SP1 or are you attempting to install it manually?

Windows Vista Service Pack 1 [may not be] available for installation from
Windows Update and is not offered by Automatic Updates:
http://support.microsoft.com/kb/948343

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through (but only through) 18 Mar-09:

• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

djcarl6 wrote:
> well i'm frustrated with this vista sp1 update. when i try to install sp1
> i
> get the dreaded error and black screen. saying ntoskrnl.exe missing or
> corrupt. i have tried installing several times all to the same end. i was
> able to recover to the time before the sp1 download but am unable to go
> any
> further back than that. how do I remove the file that holds the update?
> and
> where is it located? i am using vista home premium 32bit. please help i am
> unable to shut down my laptop or else it re loads the update.

Maybe it is time to do a Repair Install

http://www.computerhope.com/issues/ch000646.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"djcarl6" <> wrote in message
news:98143AD8-3365-4344-B8DE-...
> well i'm frustrated with this vista sp1 update. when i try to install sp1 i
> get the dreaded error and black screen. saying ntoskrnl.exe missing or
> corrupt. i have tried installing several times all to the same end. i was
> able to recover to the time before the sp1 download but am unable to go any
> further back than that. how do I remove the file that holds the update? and
> where is it located? i am using vista home premium 32bit. please help i am
> unable to shut down my laptop or else it re loads the update.

this sp1 came as an automatic update. can i uninstall it somehow if it is not
completely installed? meaning i havent shut down to allow it to configure the
update.

"PA Bear [MS MVP]" wrote:

> Has Windows Update offered SP1 or are you attempting to install it manually?
>
> Windows Vista Service Pack 1 [may not be] available for installation from
> Windows Update and is not offered by Automatic Updates:
> http://support.microsoft.com/kb/948343
>
> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through (but only through) 18 Mar-09:
>
> • US:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • CA:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • UK:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • AU:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> djcarl6 wrote:
> > well i'm frustrated with this vista sp1 update. when i try to install sp1
> > i
> > get the dreaded error and black screen. saying ntoskrnl.exe missing or
> > corrupt. i have tried installing several times all to the same end. i was
> > able to recover to the time before the sp1 download but am unable to go
> > any
> > further back than that. how do I remove the file that holds the update?
> > and
> > where is it located? i am using vista home premium 32bit. please help i am
> > unable to shut down my laptop or else it re loads the update.
>
>

Open a free support incident...ASAP!

djcarl6 wrote:
> this sp1 came as an automatic update. can i uninstall it somehow if it is
> not completely installed? meaning i havent shut down to allow it to
> configure the update.
>
> "PA Bear [MS MVP]" wrote:
>
>> Has Windows Update offered SP1 or are you attempting to install it
>> manually?
>>
>> Windows Vista Service Pack 1 [may not be] available for installation from
>> Windows Update and is not offered by Automatic Updates:
>> http://support.microsoft.com/kb/948343
>>
>> Unlimited installation and compatibility support for Vista SP1 is
>> available
>> at no charge through (but only through) 18 Mar-09:
>>
>> • US:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • CA:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • UK:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • AU:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
>> Vista | select Windows Vista Service Pack 1
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> djcarl6 wrote:
>>> well i'm frustrated with this vista sp1 update. when i try to install
>>> sp1
>>> i
>>> get the dreaded error and black screen. saying ntoskrnl.exe missing or
>>> corrupt. i have tried installing several times all to the same end. i
>>> was
>>> able to recover to the time before the sp1 download but am unable to go
>>> any
>>> further back than that. how do I remove the file that holds the update?
>>> and
>>> where is it located? i am using vista home premium 32bit. please help i
>>> am
>>> unable to shut down my laptop or else it re loads the update.

Thanks PA Bear. I have opened a support incident, hopefully they have some
resolve.

"PA Bear [MS MVP]" wrote:

> Open a free support incident...ASAP!
>
> djcarl6 wrote:
> > this sp1 came as an automatic update. can i uninstall it somehow if it is
> > not completely installed? meaning i havent shut down to allow it to
> > configure the update.
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Has Windows Update offered SP1 or are you attempting to install it
> >> manually?
> >>
> >> Windows Vista Service Pack 1 [may not be] available for installation from
> >> Windows Update and is not offered by Automatic Updates:
> >> http://support.microsoft.com/kb/948343
> >>
> >> Unlimited installation and compatibility support for Vista SP1 is
> >> available
> >> at no charge through (but only through) 18 Mar-09:
> >>
> >> • US:
> >> http://support.microsoft.com/oas/def...4&gprid=500921
> >>
> >> • CA:
> >> http://support.microsoft.com/oas/def...4&gprid=500921
> >>
> >> • UK:
> >> http://support.microsoft.com/oas/def...4&gprid=500921
> >>
> >> • AU:
> >> http://support.microsoft.com/oas/def...4&gprid=500921
> >>
> >> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> >> Vista | select Windows Vista Service Pack 1
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> djcarl6 wrote:
> >>> well i'm frustrated with this vista sp1 update. when i try to install
> >>> sp1
> >>> i
> >>> get the dreaded error and black screen. saying ntoskrnl.exe missing or
> >>> corrupt. i have tried installing several times all to the same end. i
> >>> was
> >>> able to recover to the time before the sp1 download but am unable to go
> >>> any
> >>> further back than that. how do I remove the file that holds the update?
> >>> and
> >>> where is it located? i am using vista home premium 32bit. please help i
> >>> am
> >>> unable to shut down my laptop or else it re loads the update.
>
>