I/O Device error message

I have recently had XP reinstalled on my PC after some problems. I can,
however, no longer access images from my digital camera and get the error
'F/DCIM is not accessible. The request could not be performed because of an
I/O device error'. Sometimes the images partly download but generally the PC
freezes when I try and access the drive.
I have the same problem with my MP3 player where the drive is shown but
freezes when I try and open it. I have reinstalled the drivers but I feel it
could be an o/s problem. Service pack 2 has been installed with all relevant
updates. Can anyone advise please ?

--
Yours Truly Confused
Jim F.

Pat,

Thanks for the reply. The wizard doesn't detect my camera although removable
disk 'F' is showing under My Computer. I will try the other newsgroup as
advised.

Regards

Jim F

"Pat Walters [MSFT]" wrote:

> "Jim F.",
>
> I am sorry you are hitting this issue, but this does not really seem like a
> Windows Update issue when, as you say, you reinstalled Windows XP recently.
> I suggest, however, two things:
>
> 1. Start the Scanner and Camera Wizard, and walk through it step by step,
> redetecting your camera and its memory card. With the camera attached to
> the computer and powered properly:
> a. Click Start
> b. Click "All Programs"
> c. Click Accessories
> d. Click "Scanner and Camera Wizard"
> e. Follow the wizard step by step to discover the pictures on the
> system.
> 2. If this does not work, try the following newsgroup, as there are very
> likely more experienced people to help (more quickly):
>
> microsoft.public.windowsxp.photos
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> "jimf" <> wrote in message
> news:0E608CAF-53FC-47D6-98CB-...
> >I have recently had XP reinstalled on my PC after some problems. I can,
> > however, no longer access images from my digital camera and get the error
> > 'F/DCIM is not accessible. The request could not be performed because of
> > an
> > I/O device error'. Sometimes the images partly download but generally the
> > PC
> > freezes when I try and access the drive.
> > I have the same problem with my MP3 player where the drive is shown but
> > freezes when I try and open it. I have reinstalled the drivers but I feel
> > it
> > could be an o/s problem. Service pack 2 has been installed with all
> > relevant
> > updates. Can anyone advise please ?
> >
> > --
> > Yours Truly Confused
> > Jim F.
>
>
>