Office 2003 SP-1 update failed

I had to reinstall everything on my hard drive. I am running XP-Home, Office
XP, and Outlook 2003. My only remaining problem is that I keep getting an
icon telling me that I have updates ready to install; the update is Office
2003 SP-1, which contains Outlook updates. Everytime I try to insatll, it
get part way through the install, and then tells me that the install failed.
When I go to Microsoft update and check my update history, I find the failed
attempts. The window says to click on the failure/question mark icon to see
how to successfully install the update, but I get nothing.

I'm having exactly the same problem with the Office 2003 SP1 update. Did you
find a solution?

"Van" wrote:

> I had to reinstall everything on my hard drive. I am running XP-Home, Office
> XP, and Outlook 2003. My only remaining problem is that I keep getting an
> icon telling me that I have updates ready to install; the update is Office
> 2003 SP-1, which contains Outlook updates. Everytime I try to insatll, it
> get part way through the install, and then tells me that the install failed.
> When I go to Microsoft update and check my update history, I find the failed
> attempts. The window says to click on the failure/question mark icon to see
> how to successfully install the update, but I get nothing.

Phyllis,

Having received no help from the folks at Redmond (who responded to no less
than 13 other threads dated after my original question was posted), I found
the answer on my own. I reloaded Outlook 2003, using the repair option (as
opposed to the full intall option). After that, SP-1 loaded without a
problem, and is reflected in the About Outlook item on the Help menu.

Van

"Phyllis" wrote:

> I'm having exactly the same problem with the Office 2003 SP1 update. Did you
> find a solution?
>
> "Van" wrote:
>
> > I had to reinstall everything on my hard drive. I am running XP-Home, Office
> > XP, and Outlook 2003. My only remaining problem is that I keep getting an
> > icon telling me that I have updates ready to install; the update is Office
> > 2003 SP-1, which contains Outlook updates. Everytime I try to insatll, it
> > get part way through the install, and then tells me that the install failed.
> > When I go to Microsoft update and check my update history, I find the failed
> > attempts. The window says to click on the failure/question mark icon to see
> > how to successfully install the update, but I get nothing.

Many thanks. I will try this route, too. It certainly is annoying!

"Van" wrote:

> Phyllis,
>
> Having received no help from the folks at Redmond (who responded to no less
> than 13 other threads dated after my original question was posted), I found
> the answer on my own. I reloaded Outlook 2003, using the repair option (as
> opposed to the full intall option). After that, SP-1 loaded without a
> problem, and is reflected in the About Outlook item on the Help menu.
>
> Van
>
> "Phyllis" wrote:
>
> > I'm having exactly the same problem with the Office 2003 SP1 update. Did you
> > find a solution?
> >
> > "Van" wrote:
> >
> > > I had to reinstall everything on my hard drive. I am running XP-Home, Office
> > > XP, and Outlook 2003. My only remaining problem is that I keep getting an
> > > icon telling me that I have updates ready to install; the update is Office
> > > 2003 SP-1, which contains Outlook updates. Everytime I try to insatll, it
> > > get part way through the install, and then tells me that the install failed.
> > > When I go to Microsoft update and check my update history, I find the failed
> > > attempts. The window says to click on the failure/question mark icon to see
> > > how to successfully install the update, but I get nothing.