Office 2003 SP3 won't install

Error Code: 0x8024002D

I have put in the Office 2003 CD, and it still won't install.

I then did the full download package of the update, and received the
following message: "expected product not found"

Now what?

jj wrote:
> Error Code: 0x8024002D
>
> I have put in the Office 2003 CD, and it still won't install.
>
> I then did the full download package of the update, and received the
> following message: "expected product not found"
>
> Now what?

Wait until more people have time to install it. It was released... today.

Seriously - you can look through the update log files to get more
information...
http://support.microsoft.com/kb/884290/

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Did you download the correct update?
http://office.microsoft.com/en-us/do...798601033.aspx

Office 2003 Service Pack 3 (SP3) for Multilingual User Interface Pack
Size: 744543 KB

Office 2003 Service Pack 3 (SP3)
Size: 120477 KB



"jj" wrote:

> Error Code: 0x8024002D
>
> I have put in the Office 2003 CD, and it still won't install.
>
> I then did the full download package of the update, and received the
> following message: "expected product not found"
>
> Now what?

I have the same problem. The installation starts but half way through it
indicates that the installation failed. It looks to me there is some kind of
a bug. Any suggestions!

"jj" wrote:

> Error Code: 0x8024002D
>
> I have put in the Office 2003 CD, and it still won't install.
>
> I then did the full download package of the update, and received the
> following message: "expected product not found"
>
> Now what?

"TV" wrote:

> I have the same problem. The installation starts but half way through it
> indicates that the installation failed. It looks to me there is some kind of
> a bug. Any suggestions!
>
> "jj" wrote:
>
> > Error Code: 0x8024002D
> >
> > I have put in the Office 2003 CD, and it still won't install.
> >
> > I then did the full download package of the update, and received the
> > following message: "expected product not found"
> >
> > Now what?

Here is how I solved the problem.
I down loaded the SP 3 from the down load site.
Save it on your desktop
Insert the CD Office 2003. In my case, it opened up in OFFICE 11
Click set up on office 11
After the set up completed,
Click on the SP3 set up

"TV" wrote:

> I have the same problem. The installation starts but half way through it
> indicates that the installation failed. It looks to me there is some kind of
> a bug. Any suggestions!
>
> "jj" wrote:
>
> > Error Code: 0x8024002D
> >
> > I have put in the Office 2003 CD, and it still won't install.
> >
> > I then did the full download package of the update, and received the
> > following message: "expected product not found"
> >
> > Now what?

Error Code: 0x8024002D
means - a full-file patch failed because the source was required

I suggest download the full file from here and then try again:

http://www.microsoft.com/downloads/d...displaylang=en

If you can't wait to download 117mb, then you will need your original
Office 2003 CDs.

hth

jj wrote:
>
> Error Code: 0x8024002D
>
> I have put in the Office 2003 CD, and it still won't install.
>
> I then did the full download package of the update, and received the
> following message: "expected product not found"
>
> Now what?

Hello jj and others,

If the service pack has failed to install because the source was required,
this typically means that some Office files have been corrupted or deleted.
In order to restore these files, you will need your Office 2003 CD or network
installation source.

You can fix the problem by following the steps given in this article:

http://office.microsoft.com/en-us/or...402361033.aspx

Use the steps under the section titled "Enabling the local installation
source". This will replace certain Office program files with fresh copies
from the CD, and should enable you to successfully install Service Pack 3.
You may also be able to successfully install Service Pack 3 by inserting your
Office 2003 CD into the CD-ROM drive before starting SP3 installation.

The reasons underlying the need for source files are highly complex and
technical. In short, Office needs to reference certain files during
installation of the service pack. If those file are missing or corrupt,
installation fails.

Let us know if you continue to have problems after following these steps.

Thanks,

David
Program Manager, Office Service Packs
Microsoft


"ANONYMOUS" wrote:

>
> Error Code: 0x8024002D
> means - a full-file patch failed because the source was required
>
> I suggest download the full file from here and then try again:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> If you can't wait to download 117mb, then you will need your original
> Office 2003 CDs.
>
> hth
>
> jj wrote:
> >
> > Error Code: 0x8024002D
> >
> > I have put in the Office 2003 CD, and it still won't install.
> >
> > I then did the full download package of the update, and received the
> > following message: "expected product not found"
> >
> > Now what?
>

David,

I have a similar problem but not quite the same. I loaded Office 2003 onto
my new Vista Premium computer and the automatic updater wants to load SP3. I
get a Windows Update error 80070643 when the download tries to install and
fails. I printed out the 80070643 instructions and restarted the Office
Source Engine service but the install still fails.

"David [Office - Microsoft]" wrote:

> Hello jj and others,
>
> If the service pack has failed to install because the source was required,
> this typically means that some Office files have been corrupted or deleted.
> In order to restore these files, you will need your Office 2003 CD or network
> installation source.
>
> You can fix the problem by following the steps given in this article:
>
> http://office.microsoft.com/en-us/or...402361033.aspx
>
> Use the steps under the section titled "Enabling the local installation
> source". This will replace certain Office program files with fresh copies
> from the CD, and should enable you to successfully install Service Pack 3.
> You may also be able to successfully install Service Pack 3 by inserting your
> Office 2003 CD into the CD-ROM drive before starting SP3 installation.
>
> The reasons underlying the need for source files are highly complex and
> technical. In short, Office needs to reference certain files during
> installation of the service pack. If those file are missing or corrupt,
> installation fails.
>
> Let us know if you continue to have problems after following these steps.
>
> Thanks,
>
> David
> Program Manager, Office Service Packs
> Microsoft
>
>
> "ANONYMOUS" wrote:
>
> >
> > Error Code: 0x8024002D
> > means - a full-file patch failed because the source was required
> >
> > I suggest download the full file from here and then try again:
> >
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > If you can't wait to download 117mb, then you will need your original
> > Office 2003 CDs.
> >
> > hth
> >
> > jj wrote:
> > >
> > > Error Code: 0x8024002D
> > >
> > > I have put in the Office 2003 CD, and it still won't install.
> > >
> > > I then did the full download package of the update, and received the
> > > following message: "expected product not found"
> > >
> > > Now what?
> >

Hi,

This is indeed a different problem than the "request for source". Have you
tried manually installing the service pack? You can download it from this
site:

http://www.microsoft.com/downloads/d...displaylang=en

This may be successful.

David

"troubled" wrote:

> David,
>
> I have a similar problem but not quite the same. I loaded Office 2003 onto
> my new Vista Premium computer and the automatic updater wants to load SP3. I
> get a Windows Update error 80070643 when the download tries to install and
> fails. I printed out the 80070643 instructions and restarted the Office
> Source Engine service but the install still fails.
>
> "David [Office - Microsoft]" wrote:
>
> > Hello jj and others,
> >
> > If the service pack has failed to install because the source was required,
> > this typically means that some Office files have been corrupted or deleted.
> > In order to restore these files, you will need your Office 2003 CD or network
> > installation source.
> >
> > You can fix the problem by following the steps given in this article:
> >
> > http://office.microsoft.com/en-us/or...402361033.aspx
> >
> > Use the steps under the section titled "Enabling the local installation
> > source". This will replace certain Office program files with fresh copies
> > from the CD, and should enable you to successfully install Service Pack 3.
> > You may also be able to successfully install Service Pack 3 by inserting your
> > Office 2003 CD into the CD-ROM drive before starting SP3 installation.
> >
> > The reasons underlying the need for source files are highly complex and
> > technical. In short, Office needs to reference certain files during
> > installation of the service pack. If those file are missing or corrupt,
> > installation fails.
> >
> > Let us know if you continue to have problems after following these steps.
> >
> > Thanks,
> >
> > David
> > Program Manager, Office Service Packs
> > Microsoft
> >
> >
> > "ANONYMOUS" wrote:
> >
> > >
> > > Error Code: 0x8024002D
> > > means - a full-file patch failed because the source was required
> > >
> > > I suggest download the full file from here and then try again:
> > >
> > > http://www.microsoft.com/downloads/d...displaylang=en
> > >
> > > If you can't wait to download 117mb, then you will need your original
> > > Office 2003 CDs.
> > >
> > > hth
> > >
> > > jj wrote:
> > > >
> > > > Error Code: 0x8024002D
> > > >
> > > > I have put in the Office 2003 CD, and it still won't install.
> > > >
> > > > I then did the full download package of the update, and received the
> > > > following message: "expected product not found"
> > > >
> > > > Now what?
> > >