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Office 2003 update help

 
 
Clinton
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      10-27-2005
Hi. I've been trying to update Office Professional Edition 2003 but am not
having any luck. I have XP with SP2 installed. The only error messages I
have are in the update history as follows:
Security Update for Word 2003 (KB887979)
Update for InfoPath 2003 (KB887982)
Update for Outlook 2003 Junk Email Filter (KB904631)
Update for Office 2003 (KB887980)
Update for Office 2003 (KB885828)
Office 2003 Service Pack 2
Any help would be appreciated.

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PA Bear
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      10-27-2005
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Office Update-specific newsgroup:
news://msnews.microsoft.com/mi*croso...c.officeupdate
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Clinton wrote:
> Hi. I've been trying to update Office Professional Edition 2003 but am
> not having any luck. I have XP with SP2 installed. The only error
> messages I have are in the update history as follows:
> Security Update for Word 2003 (KB887979)
> Update for InfoPath 2003 (KB887982)
> Update for Outlook 2003 Junk Email Filter (KB904631)
> Update for Office 2003 (KB887980)
> Update for Office 2003 (KB885828)
> Office 2003 Service Pack 2
> Any help would be appreciated.
>
> ---
> Remove _nospam_ to reply via email.


 
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TaurArian [MVP]
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      10-27-2005
How to troubleshoot failures updating your Office installation from the Office Update
Web site
http://support.microsoft.com/kb/304498

How to troubleshoot an update installation by using log files in Office 2003
http://support.microsoft.com/kb/884290/


Clinton wrote:
> Hi. I've been trying to update Office Professional Edition 2003 but
> am not having any luck. I have XP with SP2 installed. The only
> error messages I have are in the update history as follows:
> Security Update for Word 2003 (KB887979)
> Update for InfoPath 2003 (KB887982)
> Update for Outlook 2003 Junk Email Filter (KB904631)
> Update for Office 2003 (KB887980)
> Update for Office 2003 (KB885828)
> Office 2003 Service Pack 2
> Any help would be appreciated.
>
> ---
> Remove _nospam_ to reply via email.


 
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Clinton
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Posts: n/a

 
      10-27-2005
Thanks for the replies. I just repaired Office and the update worked. I
should have thought of that before posting...

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"Clinton" <news2004@_nospam_telus.net> wrote in message
news:RlX7f.64529$ir4.3190@edtnps90...
> Hi. I've been trying to update Office Professional Edition 2003 but am
> not having any luck. I have XP with SP2 installed. The only error
> messages I have are in the update history as follows:
> Security Update for Word 2003 (KB887979)
> Update for InfoPath 2003 (KB887982)
> Update for Outlook 2003 Junk Email Filter (KB904631)
> Update for Office 2003 (KB887980)
> Update for Office 2003 (KB885828)
> Office 2003 Service Pack 2
> Any help would be appreciated.
>
> ---
> Remove _nospam_ to reply via email.
>
>
>



 
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Barby
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Posts: n/a

 
      11-22-2005
This is not an answer to your question but I wonder if you can tell me how to
post a new topic. When I hit "new" I do not get a place to put a new post.
Can you help?
--
Barbara


"Clinton" wrote:

> Hi. I've been trying to update Office Professional Edition 2003 but am not
> having any luck. I have XP with SP2 installed. The only error messages I
> have are in the update history as follows:
> Security Update for Word 2003 (KB887979)
> Update for InfoPath 2003 (KB887982)
> Update for Outlook 2003 Junk Email Filter (KB904631)
> Update for Office 2003 (KB887980)
> Update for Office 2003 (KB885828)
> Office 2003 Service Pack 2
> Any help would be appreciated.
>
> ---
> Remove _nospam_ to reply via email.
>
>
>
>

 
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