Yes, I did. I use Norton AV. In any case, I never had to turn off NAV for
updates in the past.
"Alias" wrote:
> Did you disable your AV's auto scan before installing?
>
> Alias
>
> "sgdude" <> wrote
>
> > After countless tries I am still unable to install Office 2003 SP 2, Visio
> > 2003 SP2, and Outlook 2003 Junk Email Filter (KB 904631). The suggested
> > fix
> > for all three was to check if the OSE service was running, and if it
> > wasn't
> > to re-enable the service. Well, the OSE service was indeed running so I
> > did
> > nothing. But the installation always fails.
> >
> > Help much appreciated.
>
>
>
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