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Office patch can't find "L" drive

 
 
Jim
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      04-20-2007
WHen I try and apply the online updates for Office then they fail with a
message saying they can't find drive L.

I have downloaded the utdate patches and I get the same problem.

Presumably, I must have installed Office from my CD when the CD drive
was called the L drive.

How can I change the drive which the current update is looking for?

 
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Pegasus \(MVP\)
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      04-20-2007

"Jim" <> wrote in message
news:Xns99186ED6B2CE65D4AM2@127.0.0.1...
> WHen I try and apply the online updates for Office then they fail with a
> message saying they can't find drive L.
>
> I have downloaded the utdate patches and I get the same problem.
>
> Presumably, I must have installed Office from my CD when the CD drive
> was called the L drive.
>
> How can I change the drive which the current update is looking for?
>


I suspect that the shortcut on your desktop called "My Documents"
points at drive L:, which may not exist while you install this patch.
Point it at a folder on the local disk before trying again.


 
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Bob I
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      04-20-2007
Change the CD drive letter in Disk Management. (see Windows help for
instructions)

Jim wrote:

> WHen I try and apply the online updates for Office then they fail with a
> message saying they can't find drive L.
>
> I have downloaded the utdate patches and I get the same problem.
>
> Presumably, I must have installed Office from my CD when the CD drive
> was called the L drive.
>
> How can I change the drive which the current update is looking for?
>


 
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Jim
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      04-21-2007
On 20 Apr 2007, Pegasus (MVP) <> wrote:

>
> "Jim" <> wrote in message
> news:Xns99186ED6B2CE65D4AM2@127.0.0.1...
>> WHen I try and apply the online updates for Office then they fail
>> with a message saying they can't find drive L.
>>
>> I have downloaded the utdate patches and I get the same problem.
>>
>> Presumably, I must have installed Office from my CD when the CD
>> drive was called the L drive.
>>
>> How can I change the drive which the current update is looking
>> for?
>>

>
> I suspect that the shortcut on your desktop called "My Documents"
> points at drive L:, which may not exist while you install this
> patch. Point it at a folder on the local disk before trying again.
>
>


Unfortunately I don't have any L drive at the moment.

I guess there must have been an L drive when I installed Office as I
move hard drives around a lot.

Isn't there some Microsoft utility which resets or erases the
installation info for Microsoft products?
 
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Pegasus \(MVP\)
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      04-21-2007

"Jim" <> wrote in message
news:Xns99196BDC380C75D4AM2@127.0.0.1...
> On 20 Apr 2007, Pegasus (MVP) <> wrote:
>
> >
> > "Jim" <> wrote in message
> > news:Xns99186ED6B2CE65D4AM2@127.0.0.1...
> >> WHen I try and apply the online updates for Office then they fail
> >> with a message saying they can't find drive L.
> >>
> >> I have downloaded the utdate patches and I get the same problem.
> >>
> >> Presumably, I must have installed Office from my CD when the CD
> >> drive was called the L drive.
> >>
> >> How can I change the drive which the current update is looking
> >> for?
> >>

> >
> > I suspect that the shortcut on your desktop called "My Documents"
> > points at drive L:, which may not exist while you install this
> > patch. Point it at a folder on the local disk before trying again.
> >
> >

>
> Unfortunately I don't have any L drive at the moment.
>
> I guess there must have been an L drive when I installed Office as I
> move hard drives around a lot.
>
> Isn't there some Microsoft utility which resets or erases the
> installation info for Microsoft products?


What does "My Documents" point to on your PC?


 
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realcestmoi
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Posts: n/a

 
      04-21-2007
Hi there,

You can change the cd rom drive letter: right click my computer and choose
manage, computer management will open. Choose disk management and choose the
cd rom drive of which you want the drive to be L: right click it and choose
change drive letter, if L is still free you can change the drive to L, if
not you will have to change the L drive to another so L will be freed up.

You can also download a full patch which does not require the Office cd rom
for installation.

Best regard,
Michel Denie

"Pegasus (MVP)" <> wrote in message
news:%...
>
> "Jim" <> wrote in message
> news:Xns99196BDC380C75D4AM2@127.0.0.1...
>> On 20 Apr 2007, Pegasus (MVP) <> wrote:
>>
>> >
>> > "Jim" <> wrote in message
>> > news:Xns99186ED6B2CE65D4AM2@127.0.0.1...
>> >> WHen I try and apply the online updates for Office then they fail
>> >> with a message saying they can't find drive L.
>> >>
>> >> I have downloaded the utdate patches and I get the same problem.
>> >>
>> >> Presumably, I must have installed Office from my CD when the CD
>> >> drive was called the L drive.
>> >>
>> >> How can I change the drive which the current update is looking
>> >> for?
>> >>
>> >
>> > I suspect that the shortcut on your desktop called "My Documents"
>> > points at drive L:, which may not exist while you install this
>> > patch. Point it at a folder on the local disk before trying again.
>> >
>> >

>>
>> Unfortunately I don't have any L drive at the moment.
>>
>> I guess there must have been an L drive when I installed Office as I
>> move hard drives around a lot.
>>
>> Isn't there some Microsoft utility which resets or erases the
>> installation info for Microsoft products?

>
> What does "My Documents" point to on your PC?
>
>



 
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