Office/windowsupdate install failure

running xphome SP2 All other updates (10 of them) worked fine today these 2
failed to install with auto update or download & install /


Security Update for Excel Viewer 2003 (KB923275)
Security Update for Office 2003 (KB923272)

I am having the same problem with KB923272 (as you) and KB924424.

"John V." wrote:

> running xphome SP2 All other updates (10 of them) worked fine today these 2
> failed to install with auto update or download & install /
>
>
> Security Update for Excel Viewer 2003 (KB923275)
> Security Update for Office 2003 (KB923272)
>
>
>

I'm having problems installing KB923272 and KB924424 also. They download and
initialize properly but the install fails. Any chance you're also having
trouble updating Windows Live One Care? I get the same error code when
attempting to run One Care and Windows Update, i. e., # 0x80070652, which is
translated as ERROR_INSTALL_ALREADY_RUNNING ErrorClientUpdateInProgress. I
don't speak the language but it appears the O/S is prevented from updating
the target app because it's already in use. I don't have a list of
dependencies handy but if I can obtain one, do you suppose that closing those
processes included on the list as dependent on the the objects in 923272 and
924424 would allow the installs to complete?

Any help or opinions will be appreciated.

rdbobby

"roupen n." wrote:

> I am having the same problem with KB923272 (as you) and KB924424.
>
> "John V." wrote:
>
> > running xphome SP2 All other updates (10 of them) worked fine today these 2
> > failed to install with auto update or download & install /
> >
> >
> > Security Update for Excel Viewer 2003 (KB923275)
> > Security Update for Office 2003 (KB923272)
> >
> >
> >

--
May your computer serve you well

Kevin Gott


"rdbobby" wrote:

> I'm having problems installing KB923272 and KB924424 also. They download and
> initialize properly but the install fails. Any chance you're also having
> trouble updating Windows Live One Care? I get the same error code when
> attempting to run One Care and Windows Update, i. e., # 0x80070652, which is
> translated as ERROR_INSTALL_ALREADY_RUNNING ErrorClientUpdateInProgress. I
> don't speak the language but it appears the O/S is prevented from updating
> the target app because it's already in use. I don't have a list of
> dependencies handy but if I can obtain one, do you suppose that closing those
> processes included on the list as dependent on the the objects in 923272 and
> 924424 would allow the installs to complete?
>
> Any help or opinions will be appreciated.
>
> rdbobby
>
> "roupen n." wrote:
>
> > I am having the same problem with KB923272 (as you) and KB924424.
> >
> > "John V." wrote:
> >
> > > running xphome SP2 All other updates (10 of them) worked fine today these 2
> > > failed to install with auto update or download & install /
> > >
> > >
> > > Security Update for Excel Viewer 2003 (KB923275)
> > > Security Update for Office 2003 (KB923272)
> > >
> > >
> > >

Yep just got the hang of this. First time in as same as you all I got all 15
updates the other day and all worked but for KB924424 KB923272 KB923097 AND
KB923088.
Dwijen at the helpdesk asked me to try a fix which in effect removed
c:\Windows\SoftwareDistribution (Renamed it to SDold) then I tried the
updates again. It may work for you but it did not work for me. Good Luck.
--
May your computer serve you well

Kevin Gott


"rdbobby" wrote:

> I'm having problems installing KB923272 and KB924424 also. They download and
> initialize properly but the install fails. Any chance you're also having
> trouble updating Windows Live One Care? I get the same error code when
> attempting to run One Care and Windows Update, i. e., # 0x80070652, which is
> translated as ERROR_INSTALL_ALREADY_RUNNING ErrorClientUpdateInProgress. I
> don't speak the language but it appears the O/S is prevented from updating
> the target app because it's already in use. I don't have a list of
> dependencies handy but if I can obtain one, do you suppose that closing those
> processes included on the list as dependent on the the objects in 923272 and
> 924424 would allow the installs to complete?
>
> Any help or opinions will be appreciated.
>
> rdbobby
>
> "roupen n." wrote:
>
> > I am having the same problem with KB923272 (as you) and KB924424.
> >
> > "John V." wrote:
> >
> > > running xphome SP2 All other updates (10 of them) worked fine today these 2
> > > failed to install with auto update or download & install /
> > >
> > >
> > > Security Update for Excel Viewer 2003 (KB923275)
> > > Security Update for Office 2003 (KB923272)
> > >
> > >
> > >

I tried renaming this file but it made no difference.
--
Ev Goodwin


"Kevin Gott" wrote:

> Yep just got the hang of this. First time in as same as you all I got all 15
> updates the other day and all worked but for KB924424 KB923272 KB923097 AND
> KB923088.
> Dwijen at the helpdesk asked me to try a fix which in effect removed
> c:\Windows\SoftwareDistribution (Renamed it to SDold) then I tried the
> updates again. It may work for you but it did not work for me. Good Luck.
> --
> May your computer serve you well
>
> Kevin Gott
>
>
> "rdbobby" wrote:
>
> > I'm having problems installing KB923272 and KB924424 also. They download and
> > initialize properly but the install fails. Any chance you're also having
> > trouble updating Windows Live One Care? I get the same error code when
> > attempting to run One Care and Windows Update, i. e., # 0x80070652, which is
> > translated as ERROR_INSTALL_ALREADY_RUNNING ErrorClientUpdateInProgress. I
> > don't speak the language but it appears the O/S is prevented from updating
> > the target app because it's already in use. I don't have a list of
> > dependencies handy but if I can obtain one, do you suppose that closing those
> > processes included on the list as dependent on the the objects in 923272 and
> > 924424 would allow the installs to complete?
> >
> > Any help or opinions will be appreciated.
> >
> > rdbobby
> >
> > "roupen n." wrote:
> >
> > > I am having the same problem with KB923272 (as you) and KB924424.
> > >
> > > "John V." wrote:
> > >
> > > > running xphome SP2 All other updates (10 of them) worked fine today these 2
> > > > failed to install with auto update or download & install /
> > > >
> > > >
> > > > Security Update for Excel Viewer 2003 (KB923275)
> > > > Security Update for Office 2003 (KB923272)
> > > >
> > > >
> > > >