Office XP 2002 on Vista Home Premium, a whole lot of problems

I have a new PC with Vista. I had office 2002 already, and installed it.
Everything seemed fine. Then I tried to print a particular 440 page document,
and every time I tried to, Word stops responding. I sent the file to a XP PC
with word 2002 and it printed fine (same printer).

After the crash though, evry time I try and print anything now, Word
crashes. Some files wont even open - word crashes as soon as I try to open
the document. About half my documents will open OK, the other half crash
word. No error, just vista's unhelpful prompt telling me it will try and find
a solution, which naturally, it doesnt.

I'm in big trouble here. Half my business's files cannot be opened on my new
PC now, and even the ones I can open, I cannot print. Where do I even start
to troubleshoot this?

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

ITRiver wrote:
> I have a new PC with Vista. I had office 2002 already, and installed it.
> Everything seemed fine. Then I tried to print a particular 440 page document,
> and every time I tried to, Word stops responding. I sent the file to a XP PC
> with word 2002 and it printed fine (same printer).
>
> After the crash though, evry time I try and print anything now, Word
> crashes. Some files wont even open - word crashes as soon as I try to open
> the document. About half my documents will open OK, the other half crash
> word. No error, just vista's unhelpful prompt telling me it will try and find
> a solution, which naturally, it doesnt.
>
> I'm in big trouble here. Half my business's files cannot be opened on my new
> PC now, and even the ones I can open, I cannot print. Where do I even start
> to troubleshoot this?

ITRiver;546994 Wrote:
> I have a new PC with Vista. I had office 2002 already, and installed it.
> Everything seemed fine. Then I tried to print a particular 440 page
> document, and every time I tried to, Word stops responding. I sent the
> file to a XP PC with word 2002 and it printed fine (same printer).
>
> After the crash though, evry time I try and print anything now, Word
> crashes. Some files wont even open - word crashes as soon as I try to
> open the document. About half my documents will open OK, the other half
> crash word. No error, just vista's unhelpful prompt telling me it will
> try and find a solution, which naturally, it doesnt.
>
> I'm in big trouble here. Half my business's files cannot be opened on
> my new PC now, and even the ones I can open, I cannot print. Where do I
> even start to troubleshoot this?

For one, MS Word doesn't really handle such large documents properly,
but seeing as you've used it before with such a large file, it's not
that.

With Windows Update, have you opted to include or microsoft programs?

- Open Windows Update, click on "Change Settings"
- Under "Update Service", make sure that "User Microsoft Update
Service" is checked.
- Click OKWindows Update should then also find updates for Office 2002.

One other thing you should consider is that the Vista printer driver
for yout printer also does not like such large documents. Go to your
printer manufacturers website and see if you can get an updated driver
for your printer.

OT:If you're using an HP printer, you'd be better off buying a new
printer, because HP support for Vista is almost non-existant.


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Hi,

Open Word, click on Help then Detect & Repair.

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"ITRiver" <> wrote in message
news:E051077C-DFB1-4554-8916-...
>I have a new PC with Vista. I had office 2002 already, and installed it.
> Everything seemed fine. Then I tried to print a particular 440 page
> document,
> and every time I tried to, Word stops responding. I sent the file to a XP
> PC
> with word 2002 and it printed fine (same printer).
>
> After the crash though, evry time I try and print anything now, Word
> crashes. Some files wont even open - word crashes as soon as I try to open
> the document. About half my documents will open OK, the other half crash
> word. No error, just vista's unhelpful prompt telling me it will try and
> find
> a solution, which naturally, it doesnt.
>
> I'm in big trouble here. Half my business's files cannot be opened on my
> new
> PC now, and even the ones I can open, I cannot print. Where do I even
> start
> to troubleshoot this?

On Sun, 16 Dec 2007 21:35:00 -0800, ITRiver wrote:

> I have a new PC with Vista. I had office 2002 already, and installed it.
> Everything seemed fine. Then I tried to print a particular 440 page document,
> and every time I tried to, Word stops responding. I sent the file to a XP PC
> with word 2002 and it printed fine (same printer).
>
> After the crash though, evry time I try and print anything now, Word
> crashes. Some files wont even open - word crashes as soon as I try to open
> the document. About half my documents will open OK, the other half crash
> word. No error, just vista's unhelpful prompt telling me it will try and find
> a solution, which naturally, it doesnt.
>
> I'm in big trouble here. Half my business's files cannot be opened on my new
> PC now, and even the ones I can open, I cannot print. Where do I even start
> to troubleshoot this?

Until you can resolve those issues, you might consider installing
OpenOffice.org - for free. It will probably meet your needs until you can
sort it out.