old messages will not delete - unknown error

This is not a major problem but sill annoying.

I use
WLM Version 2011 (Build 15.4.3508.1109)
(i suppose it is the latest but is there any new beta?)

and in the quick view i have "all junk mail". Usually i delete most of
the messages.

Now i have about 10 messages remaining in the junk mail(s) folder(s)
that will not delete.
When i try to remove the messages, my German version of WLM tells me
"Ein unbekannter Fehler ist aufgetreten."
which simply means
"An unknown error has occured."
No chance to delete the messages.

Ocasionally i get similar effects when i have numerous messages in my
inbox, i all delete them,
they all "go away" but next time i restart the computer and open WLM,
all the headings re-appear,
but with no content.

Is this phenomenon known, is it a WLM problem or could it be some NTFS
issue (reparse points or similar)?

greetings from Vienna

Roland Schweiger

Hi, Roland.

In my English version of WLM 2011 (as in earlier builds), when I highlight
the "Junk email" folder, it shows me the contents of the folder, both Read
and Unread. At the far right of the "Junk email" caption (in the Folder
list), a small "X" appears. When I click that "X", ALL the messages in the
junk folder are deleted.

Do you see such an "X"? Have you clicked it? What happened?

A similar "X" appears for the "Deleted items" folder. Note that there are
separate junk and deleted folders for each email account, plus - under
Storage Folders" - a single "Deleted items" for all newsgroup accounts.
Each of them is dealt with separately. It may be simply a translation
thing, but I don't have a folder labeled "all junk mail". Select Quick
Views offers me "All junk email", but I've never used that.

Yes, I have seen the "unknown error" message many times. :>( The "ghost
messages" that reappear after I'm sure I've deleted them are caused - at
least sometimes - by shutting down WLM too soon after the deletions, before
it has had time to update its database.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP (2002-2010)
Windows Live Mail 2011 (Build 15.4.3508.1109) in Win7 Ultimate x64 SP1


"Roland Schweiger" wrote in message news:inp7g5$iej$...

This is not a major problem but sill annoying.

I use
WLM Version 2011 (Build 15.4.3508.1109)
(i suppose it is the latest but is there any new beta?)

and in the quick view i have "all junk mail". Usually i delete most of
the messages.

Now i have about 10 messages remaining in the junk mail(s) folder(s)
that will not delete.
When i try to remove the messages, my German version of WLM tells me
"Ein unbekannter Fehler ist aufgetreten."
which simply means
"An unknown error has occured."
No chance to delete the messages.

Ocasionally i get similar effects when i have numerous messages in my
inbox, i all delete them,
they all "go away" but next time i restart the computer and open WLM,
all the headings re-appear,
but with no content.

Is this phenomenon known, is it a WLM problem or could it be some NTFS
issue (reparse points or similar)?

greetings from Vienna

Roland Schweiger

"R. C. White"

>Do you see such an "X"? Have you clicked it? What happened?

The X only appears at each individual junk folder of each eMail
Account.
It does not appear in the quick views and the "all junk mail" folder.

Strangly, 2 days after writing this thread, the messages could
suddenly be deleted normally.

Strange ...

greetings

Roland Schweiger

The 'X' appears for two folders in each account (Deleted Items and Junk
Mail).

While it is possible to delete messages from the Quick Views folder
structure(which is really only a search and display of messages actually
residing eslewhere)...and since WLM only updates the Quick Views index
automatically on a pre-determined code (iirc about every 6th open), imo,
for best results
- Delete messages from the account folders instead of the Quick Views.
Empty the Junk and Deleted items folders in the respective account.



--
....winston
msft mvp mail

"Roland Schweiger" wrote in message news:inscec$ek3$...

"R. C. White"

>Do you see such an "X"? Have you clicked it? What happened?

The X only appears at each individual junk folder of each eMail
Account.
It does not appear in the quick views and the "all junk mail" folder.

Strangly, 2 days after writing this thread, the messages could
suddenly be deleted normally.

Strange ...

greetings

Roland Schweiger