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One Solution to Update Problem

 
 
afn09436
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      11-19-2006
For several DAYS, I was not able to use update for Windows after upgrading to
IE 7. The search progress bar would just sit & run, then eventually timeout.
I got Error 0x8024402c.

This did not make sense in my case, since this error seems to apply to proxy
configurations & the like, which don't apply to my stand-alone, non-networked
home system.

Like many here, I had NOT made any settings changes at all which might
affect IE - firewall, security, popup, proxy etc.

After extensive reading here and at various other sites, with nothing
working - changing security settings, popup rules, proxy settings, TCP/IP,
DNS, switching Updates settings to run Automatically and Manually...you name
it I tried it - I eventually got around to my firewall. I use a third party
firewall (Comodo), not the native one.

1] I stopped the firewall from running (both the user interface in the tray
and the service through Task Manager).

VOILA -this worked!!! I ran update again and it was successful.

2] Next I tried leaving the service running, but prior to running the
update, I changed the firewall security setting to 'Allow All'. This too
resulted in a successful windows update.

3] Now, just for the heck of it, I changed my firewall security setting back
to where I had it and tried to update. This time I got a security popup,
asking for permission - which I granted - and this also resulted in a
successful run of windows update.

***

In my case, my firewall was blocking the update. Even though the firewall
was allowing IE to run, in looking at the details, it DOES show a version
number of the application. Somehow Microsoft's update server & my firewall
data did not align, so the update server was not allowed to do its work and
just hung. In stopping/starting the firewall or simply granting permission
for it to allow everything, it updated or refreshed its data on IE. I won't
claim to fully understand, but I intend to dig a little more at the vendor
site.

Other third party firewalls could be doing the same, so experimenting with
them like I did might solve this for you too.

FYI, I DO NOT have my update settings set to 'Automatic'. Even though I did
try that during my troubleshooting, I am back to manual update checking. I am
not recommending that, since Automatic is best for many. I mention it only to
make the point that this setting was NOT the cause of the problem.




 
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PA Bear
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Posts: n/a

 
      11-20-2006
You may have a horked install of IE7. I suggest reading the following
link...

Sandi's notes on "IE7 Gold", including Installation Tips
http://msmvps.com/blogs/spywaresucks...18/182724.aspx

....and then uninstalling and reinstalling IE7 per Sandi's Best Practices
tips.

Also see:

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

What's New in Internet Explorer 7
http://msdn.microsoft.com/workshop/e...asp?frame=true

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

afn09436 wrote:
> For several DAYS, I was not able to use update for Windows after upgrading
> to IE 7. The search progress bar would just sit & run, then eventually
> timeout. I got Error 0x8024402c.
>
> This did not make sense in my case, since this error seems to apply to
> proxy
> configurations & the like, which don't apply to my stand-alone,
> non-networked home system.
>
> Like many here, I had NOT made any settings changes at all which might
> affect IE - firewall, security, popup, proxy etc.
>
> After extensive reading here and at various other sites, with nothing
> working - changing security settings, popup rules, proxy settings, TCP/IP,
> DNS, switching Updates settings to run Automatically and Manually...you
> name
> it I tried it - I eventually got around to my firewall. I use a third
> party
> firewall (Comodo), not the native one.
>
> 1] I stopped the firewall from running (both the user interface in the
> tray
> and the service through Task Manager).
>
> VOILA -this worked!!! I ran update again and it was successful.
>
> 2] Next I tried leaving the service running, but prior to running the
> update, I changed the firewall security setting to 'Allow All'. This too
> resulted in a successful windows update.
>
> 3] Now, just for the heck of it, I changed my firewall security setting
> back
> to where I had it and tried to update. This time I got a security popup,
> asking for permission - which I granted - and this also resulted in a
> successful run of windows update.
>
> ***
>
> In my case, my firewall was blocking the update. Even though the firewall
> was allowing IE to run, in looking at the details, it DOES show a version
> number of the application. Somehow Microsoft's update server & my firewall
> data did not align, so the update server was not allowed to do its work
> and
> just hung. In stopping/starting the firewall or simply granting permission
> for it to allow everything, it updated or refreshed its data on IE. I
> won't
> claim to fully understand, but I intend to dig a little more at the vendor
> site.
>
> Other third party firewalls could be doing the same, so experimenting with
> them like I did might solve this for you too.
>
> FYI, I DO NOT have my update settings set to 'Automatic'. Even though I
> did
> try that during my troubleshooting, I am back to manual update checking. I
> am not recommending that, since Automatic is best for many. I mention it
> only to make the point that this setting was NOT the cause of the problem.


 
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