spinning wheels <spinning
> wrote:
> I can't ger Microsoft one_care to work without warnings and been
> waiting for one care help. Very afraid i made a big mistake getting
> rid of norton. One care always tells me my computer needs help
> because Microsoft .Net framework
> 1.1 service pack needed as a critical update. Won't install over and
> over. two error codes trying all sorts of things error 0x643 and
> error 1706 no valid source could be found. below is what i asked
> microsoft to help me with but so far i don't even know if they got my
> two emails:
> questions:
> 1)Do I need framework 1.1 service pack like microsoft
> update says I need?
This is a security-related update, so you should apply it. If it will not
install properly, then use control panel Add/Remove Programs to uninstall
Microsoft .NET Framework v1.1, and reinstall it from
http://www.microsoft.com/downloads/d...displaylang=en
> 2)Is Live OneCare a replacement for my old antivirus
> and firewall or do i need to products?
You must uninstall any other third-party anti-virus or firewall products
before installing OneCare. There are known conflicts between certain
third-party anti-virus and OneCare.
> 3)Should I use dotnetfx_cleanup_tool? I have read some warnings and
> concerns about dotnetfx_cleanup_tool.
Steer clear of this in case it damages those parts of .NET that OneCare
relies on. IF you choose to use this tools, uninstall OneCare first, then
re-install it again after you have reinstalled both .NET 1.1 and .NET 2.0
> 4)Should I use my original DELL disk and re install
> Windows XP?
No need yet, just get the Framework update to work.
> 5)Should I re install Windows XP service pack 2? I
> got it on cd.
No need yet, just get the Framework update to work.
> 6)Does every computer have this framework problem?
No. The ones that have Framework problems typically had beta versions
installed instead of the proper release, or other non-standard states.
> I have used the repair command under add/delete programs to repair
> Microsoft framework 2.0 but still that framework 1.1 service pack
> won't install.
..NET 1.1 and .NET 2.0 have nothing to do with each other, and repairing one
will not help the other.
> The "work around" microsoft gives is crazy---how is
> turning off my anti virus program (which is one_care) going to solve
> the problem?
Because third-party anti-virus applications have been known to prevent
Windows Update working correctly.
> I've always had auto updates on so why does one_care
> want me to update now when this update has been around for a long
> time. Did microsoft auto update not consider this a critical update??
Yes, but presumably the update failed, so it is still being requested.
OneCare definitions are updated frequently, and this check for this udpate
might be a recent definition update for OneCare.
--
Robin Walker [MVP Networking]